I have a wonderful welcome everytime I go into the branch at 8405 State Street in East St. Louis. The tellers give you a "hello" when you come in and they're polite, efficient in helping you conduct your bank business, and they always thank you for coming in. That is what I like in customer service.
June 2023
Representative of bank understood all angles of my needs and approached me in the way that I fully comprehend what would be accomplished through the services provided.
October 2022
The customer service is wonderful. Every associate inside the bank greets all the customers and get you in and out. It's super clean too. This bank also allows you to receive your direct deposit 2 days early. If you're in need of anything please stop in. You will not be disappointed.
