“I can’t say enough good things about this team. After my accident, what was already a very stressful and traumatic experience was made so much easier because I knew my Jeep was in such good hands.
From the moment I brought my vehicle in, they were kind, professional, and took great care of both my Jeep and me throughout the process. Kevin kept me informed, answered my questions, and treated my vehicle like it was his own.
When I got my Jeep back, it truly looked and felt brand new. The quality of their work exceeded my expectations, and I’m so grateful for the time and care they put into making it right.
Thank you for turning a difficult situation into a positive experience. I highly recommend this team to anyone needing repairs done by people who genuinely care.”
“I love love love this car shop. Alyssa and the car shops Manager always give me good service and make sure I leave a good service. I have been building a relationship with them for over three years now here’s receipts”
“Manny and his whole team are top notch. These guys are no bs. I had some pretty serious engine issues on a later model vehicle. They diagnosed and fixed it promptly. Don’t know what to do with a fancy broken car? Save your dignity and call these guys.”
“Joe was very knowledgeable and easy to work with. He helped my daughter find just the right car for her to take to college. Highly recommend Bob Jass. We have bought multiple cars here over many years. Always a great experience.”
“I switched to Elburn Radiator & Repair a few years ago. I bring my Silverado to Burt to give it a once over to be sure it is good for the frequent long drives that I make. Burt is always honest with me, letting me know what needs to be kept on eye on and what needs attention. Burt does not do work that is not needed nor does he ignore potential problems. Difficult to find a good, honest mechanic. I found one with Burt and Elburn Radiator. Thank you.
Ken Schaub”
“I rarely leave reviews, but this shop went above and beyond to earn a customer for life.
I initially brought my van in for repairs, and the team was transparent, fast, and very reasonably priced. Shortly after, a minor warranty issue came up with a defective part to no fault of their own, these things happen. Instead of giving me the runaround or being passive, they took immediate ownership, apologized profusely for the inconvenience, and replaced the part completely free of charge under warranty right away.
When it came time for pickup, my wife called ahead with specific instructions regarding our key for security, and the team accommodated her request perfectly. When I arrived, the doors were open, and I was greeted by a friendly staff member who warmly handed me my keys directly from the office and walked me through everything they did.
They do the job right, communicate clearly, and take genuine pride in their work and customer care. I will absolutely be bringing all my vehicles back here!”