Long lines at the drive up ATM. Also, if you're on foot, there is no accessible ATM after hours. They don't want non car customers using the drive up, but they provide no alternative. What's the point of Chase holding my money when I can't even get to it?
February 2025
They really need to up the maintenance on the ATM’s here, they are often not working. Chase, please get more ATM’s in this area of Elgin, we are underserved.
December 2024
Always a long line to use the drive-up ATM. 5 cars in front of me and 7 cars behind me, only one drive-up ATM is functional. This location does not offer an after hours walk-in option.
