Ross Dress for Less is a popular shopping destination known for its great prices on a variety of brands and products. Customers often find good deals on clothing, including brands like Nike, Jordan, Michael Kors, and Calvin Klein, as well as seasonal decor and home items. Many shoppers appreciate the store’s selection of affordable workout pants and other clothing essentials. The store is praised for its frequent specials, making it a favorite place for many to find many things at reasonable prices. Customer service at this Ross stands out positively, especially when it comes to returns. The store manager is described as courteous, helpful, and willing to override scanning issues to complete refunds, providing a pleasant shopping experience. Phone associates are also noted as kind and helpful. However, some customers find the clothing selection limited, especially for babies, and have mentioned that other stores like Burlington offer a larger variety at similar or lower prices. While most reviews highlight the store’s good deals and friendly service, some customers have concerns about late-night staff behavior, noting that evening staff can sometimes be rude or rushed when closing time approaches. Overall, Ross Dress for Less is seen as a good place for affordable shopping with friendly and helpful staff, despite some occasional issues.