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“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Emalie was very helpful and great Verizon representative. Knowledgeable and multitasking. Most importantly is super friendly and went above and beyond to help us out. Thank you !”
“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Mike Roe was great at handling an extremely difficult and complex problem. He literally spent hours on line , suspiciously exactly one hour with att trying to port my number over, and additionally with Verizon support accomplishing this goal. I’m so glad to be back with Verizon and to receive such fantastic service after a horrible att experience having calls not received due to network congestion and email not loading and timing out.”
“Ali did a really great job and fix my mobile in like 20 minutes which I was about to throw away because other shop person told me that it can’t be fixed and he also offer low price ?”
“My project to report is the replacement of a digital hard drive with a solid state one. The target here is a ten year old Mac mini. The technician had it over the weekend and returned it after five days. Data restoration was not requested nor was it done. I supplied the replacement drive. The install was successful. The data recovery I performed without his assistance. Very happy with the speed and the final price of the finished project. My thanks!”
“This store is amazing! KC was so kind, efficient, patient and helpful. He went out of his way to help me fix errors on my phone and spent so much time answering all my questions. I highly recommend this store for your repair needs!”
“Found myself going back there after getting ripped off by Verizon. Never forgot good service. First thing I asked was is this the same owner from 5 years ago, yes she said.Once I needed a phone repaired and he sent me to a shop. Not selfish, not trying to push a phone just honest to goodness help. And so I return, permanently. Lesson learned, when you find good people stick with them.”
“My home internet failed after the day light savings time change. The apps failed and did not allow me to report the problem. Gabriel Koyfman at the store was persistant in reaching a customer service rep while serving other customers in the store. We finally got thru to technical support and they were able to correct the issue in the office. Much thanks to Gabriel for his insistence on resolving my outage.”
“Went yesterday to get help over a line and Asmir was the one who attended me, the whole process was smooth and very friendly, Asmir was very friendly and gave many options to it, amazing at&t and amazing service from those guys”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“Wow...
They are amazing.
I thought I lost everything in my laptop, with the black screen of death.
Dropped off at 10am ready at 1pm.
Very friendly, Clean place
Top notch”
“I went to solve a problem and they treated me very well. They explained everything to me and I left very satisfied. The agent who helped me is called Alejandro, I think, an excellent person.”
“We visited the Oakbrook Terrace AT&T store looking to update a very old phone. After less than 5 minute wait, Anthony met us with a friendly smile. He patiently answered all of our questions and explained everything in detail. We left happy. Customer Service is alive and well here. We will be returning to this location in the future thanks to Anthony and Sanchez. Also thanks to the new employee working with Anthony, who was also great with us as well.”
“I am horrible with technology. Edyta and the staff at this store are so warm and welcoming, my fears melted away the moment they helped me. Any issues that arose or questions I asked were handled politely and professionally. Could not have asked for a better experience. Thank you Edyta.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Blanca and Mallisa was very helpful in providing excellence customer service and switch us from T-Mobile to AT&T. We came in looking for a senior wearable device for her safety when alone. Blanca explained the features of the galaxy 6 watch. She then looked at existing At&T home accounts to help of set the cost of the new device.
Blanca was a pleasure to work with and has a claming friendly attitude. This and her clear explanation.”
“Vlad was amazing!!! Cant tell you how much we seniors appreciate someone that has the courtesy and patience to answer all our dumb or silly questions. Verizon is vey lucky to have people like Vlad working for them. Thank you!!??”
“Needed to get a new phone for my husband, although we were a little hesitant, we decided to step into the AT&T store, our experience was the best ever!! Alejandra was kind, personable helpful and very knowledgeable. If you are ever in the need for anything, go and ask for her, you won’t regret.”
“Went in to buy some airpods and was greeted instantly by izzy, whole helped me the entire time I was there. He was very attentive and extremely sweet. Izzy made my experience at AT&T wonderful.”
“I came in to pay my bill earlier today. The young lady Amanda that worked there was very helpful and friendly. She was very patient with me and took the time to actually listen to what I wanted/needed. I didn't feel rushed at all, and she answered every question I had. She showed me some different phones and accessories for my upgrade. If anyone decides to go here, I'd definitely ask for Amanda!”
“Jonathan was helpful, efficient and patient. He helped me and my dad to upgrade our 5+ year old iphones without overselling to us and respecting that we wanted , what we wanted. He even helped to ship our phones to different addresses which was very helpful. Thanks for all your help!”
“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
“Helpful & remarkably patient -- willing to answer each and every question multiple times to customer's content. Work done is also top-notch -- replaced iPhone screen on an absolutely destroyed iPhone has lasted for far longer than expected/hoped for. Coming back for inevitable future phone repairs. Go here!”
“I went in to the local store and Ryan was a huge help in getting my new account straightened out. I am a teacher and my days off area precious as is my time. He was quick and effective and very polite!!”
“I had an exceptional experience at Boost Mobile! The team there is truly top-notch. They fixed my phone quickly and efficiently, and the customer service was outstanding. The prices were excellent, and I couldn't be happier with the results. I highly recommend this location for all your phone repair needs - they've earned every one of these five stars!”
“I recently visited this store and had an outstanding experience. The staff was incredibly knowledgeable and helpful. A special shoutout to Zayra, who went above and beyond to assist me. She was patient, answered all my questions, and made sure I left with the perfect phone for my needs. Highly recommend this store for anyone looking for excellent customer service and a great selection of phones!”
“Stephanie was very helpful, friendly, knowledgeable and funny. She definitely had experience and was willing to help me and my annoying kid lol It was a fun experience. Thank you for helping us out today”
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“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”