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“George and Evan were super helpful. I had a last-minute print job I needed to get out. They helped me with the setup, let me use their paper cutter, and stayed a little bit late just so I could complete it on time. George and Evan, thank you so much. I really appreciate it.”
“I absolutely love going to this location, everyone is always so nice and helpful. They always greet me and everyone who walks in the door. Everytime I go, usually in the evening they are busy, busy BUT they are always patient and help everyone with a smile.
The other day I went in to return a few amazon items and when I mean a few it was probably about 10. I was going to do it myself even though there wasnt anyone else waiting to be helped in the store. I just felt bad it was that many items. CHAD greeted me when I walked in and I told him I had a lot of things that I would do the return myself and if I needed help i would let him know. He saw how many things I had and he did not hesitate to help me. He said not to worry that he could take care of it. Honestly that was very kind of him. He took his time and made sure everything was seperated and scanned appropriately. I really appreciated all his help. It probably would've taken me 2x the amount of time it took him to do the return process.
I have moved house since, but I will still continue to return to this location if and whenever I need their assistance. They are an amazing staff.
Thank youuuuu ! 🤗”
“The best store for anything you need. The young man jimmy, maybe the owner. Very helpful and resourceful and was able to show me how to work my smart phone. Thank you”
“Custom Packing is a total class act. They provided us with exceptional quality and service, performing the work with the highest level of professionalism and an impressive turnaround time. We will certainly go back.”
“Anthony and Leila were amazing. Super friendly and did everything in their power to make sure my experience was the best. Definitely recommend coming to this ups”
Open 24 hours
1801 Pratt Boulevard, Elk Grove Village
Shipping Centers
“They work really well as a team. They bicker like old married people, but it’s endearing and not at all disruptive :)
10/10 would repeat.
Thx Jimmy, Pepe, and Jose”
“They were fantastic in delivering my treadmill! The delivery was prompt, and they ensured that the box was undamaged. They took great care of my property and the treadmill.”
“Highly recommend this service! Rick did an amazing job taking care of my package. Thank you so much for the seamless experience. I’ll definitely be back for my future shipping needs!”
“Heard what happened from my husband. The two employees involved are amazing and super professional. Been coming here since day one. We’ve got your back, guys!”
“Been to this location multiple times. Everyone here is polite and friendly. Hadn't at length conversation with an employee who had his own Ford dealership. I've had things printed here, laminated here and shipped from here all without issue. But I come back again because of the great customer service!”
“We ordered prints online, but there was a glitch from our end. I walked in to the Elmwood Park location, concerned that we wouldn’t have what we needed in time, but Fuad was quick and interested in helping and his professional demeanor and humor were a bonus. I’m very grateful for his work and the guys working with him.”
“I've had the best experience with this cargo company. They always deliver my packages to my loved ones on time, and their website is a total game changer. Once you enter your info, you can track everything without even needing to call. As soon as they receive your package, they scan it into the system and send the bill right away. Super efficient and reliable. Amazing service every time! 🫶🏻”
“I love this UPS store. This is the only place I go to now to deliver my packages and return Amazon or others.
The staff is always friendly and you never have to wait long even if there are many people in front of you-Very fast service.”
“Very friendly and helpful staff.
Can i suggest to please be transparent on prices of items though. I was charged for the box that didn't reflect on the receipt. Paid with credit card.
Also, having done it for the first time, we were confused about which entrance to use, front or back.”
“Beyond excellent service. Highly recommend this place for anything from shipping parcels to Europe, vacation travel plans to money transfer. Staff is extremely helpful, friendly and competent.”
“Great experience with UPS! My package arrived right on time, and everything was handled professionally. The delivery was quick, smooth, and hassle-free. I really appreciate the great service and would definitely recommend UPS to anyone looking for reliable shipping.”
“Good company to cooperation ! Awesome and helpful office employees. The recruitment department is really at a high level and dispatchers are always helpful and competent at their work. Payment always on time.
I trurly recommend!
"Together ordinary people can achieve extraordinary results"”
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“I can't say enough great things about the UPS Store in La Grange! Nick and the entire team are absolutely amazing. They somehow make even the most frustrating tasks (like Amazon returns with all their confusing rules or renewing a passport) feel easy and seamless.
Everyone is friendly, patient, and always willing to go above and beyond to help. It's rare to find customer service this good these days, and it's the reason I keep coming back. Thank you, Nick and the team, for making every visit such a great experience!”
“Amazing! I had two pieces of art that were large and fragile and I was helped so quickly and effectively I was probably in the store only ten minutes! And the art was professionally wrapped, boxed, labeled, and it cost much less than I expected.”
Open 24 hours
1901 Pratt Blvd, Elk Grove Village
Shipping Centers
“We just completed our first load with Jesse, and the communication was outstanding. The afterhours team was responsive and helpful. We look forward to working with them again in the future!”
“I had a great experience with Europe Line Shipping Company when sending packages to Poland! Everything went smoothly and arrived on time. Karolina was incredibly helpful, professional, and kind throughout the whole process — she really made things easy. The owner is also very friendly and clearly cares about providing excellent service. I definitely recommend Europe Line to anyone looking for reliable and friendly international shipping!”
“Heyyy guys they serve excellent service as much as they can and feels me like wow??
They just doing wow things!!!❤️?
Keep rocking pepps??❤️”
“The address on GPS sys is 1/2 miles away from the real one. Be aware when you look to get info from at least two sources. The team is very towards coming and friendly. Thank you, guys.”
“I really appreciate the customer service at this UPS facility in Schaumburg they assisted me with impeccable service and also help me out with all my packages they are fantastic.”
“I’ve been dealing with this company almost a year as a receiver, they are so professional. Today I got my delivery, the drive Ihor UA was so helpful, he is so professional, kind and so friendly he is an awesome smart driver, today he did impossible move since there was 2 truck by the warehouse so it was too tight if it wasn’t him I doubt that anyone else could do what he did. Thank you Ihor.
Go to logistics keep this guy.”
“I’m Quinton I had to come make another review bc of such awesome job they done again I Came in to get my load re wrapped and loaded I was in and out within 40 mins and I had 21 pallets from Coca-Cola in Madison WI these guys are the best my price was amazing no one in the city can top their prices their work the atmosphere here is so welcoming I felt like family and it’s been weeks any shipper ever made me feel like this honestly I can only give them 5 stars wen they are proven 10 star quality!! I’m absolutely satisfied Thanks to my man Sal ur the best”
“Every time I come to this store I have a good time. I feel like this is one of the only businesses where it feels like the employees actually enjoy being there. They work so well together and are so friendly.”
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“I have no clue how this store has a 3.9 that’s not representative of the store at all. They go above and beyond with instantaneous service to all customers and manage problems with systems or bottlenecks like it’s nothing. I’ve had bad experiences before with UPS stores but this completely changes my opinion on them forever. They’ve earned me, my companies, my friends, my wife and families business for life. If I could give more than 5 stars I would!
For some context:
I had recently gotten my car stolen while on a trip in Wisconsin. They had given me a call that my car was in their tow lot but needed a notarized letter. I live in villa park and called 2 other UPS stores, one didn’t even have a notary there and the other had no clue what he was doing. I then called this UPS store and Julie Wagner THE GOAT helped me even before I got into the store. She helped me create the proper paperwork for her to notarize and answered 2-3 phone calls when I had a new question for her. She was so kind and calm over the phone my hectic day was already getting better before I arrived.
Then once I’m there they walk me through the whole process of printing and notarizing. I then had issues with my ID and she worked diligently and to the absolute best of her ability to help me. Even when I had an error in the paperwork and had to come back she still helped me out.
I’m only writing this review because of the great team at this store. I see the owner responds to these and I hope the message is relayed to the notarizer at this UPS store Julie Wagner. Whatever you’re paying her it evidently isn’t enough and she should get a raise or a bonus or something.”