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8:30AM - 7PM
242 N York St, Elmhurst
Shipping Centers
“I cannot thank this UPS Store enough! I was in the middle of prepping for an Open House and ran into a printing nightmare—another location had me waiting over 30 minutes before finally telling me their printers were down, leaving me with almost no options.
In a bit of a panic, I called this UPS Store, and Jenna was absolutely amazing. Even though it was last minute and a larger print job, she was so kind, friendly, and willing to get it done right away instead of making me wait until the next day. She went above and beyond when I needed it most.
That level of customer service is rare these days, and I truly appreciate how Jenna saved me and my Open House. I’ve found my new go-to UPS Store!”
“i came into the ups store in bensenville recently with some amazon returns and wasn’t fully sure what to do. amazon usually lets me choose an option that gives me a qr code, but this time i learned from a young man named carlos that amazon had given me a shipping label instead and instructed me through the process.”
“Custom Packing is a total class act. They provided us with exceptional quality and service, performing the work with the highest level of professionalism and an impressive turnaround time. We will certainly go back.”
Open 24 hours
1751 Pratt Blvd, Elk Grove Village
Shipping Centers
“When it came time to move a family member from a house into an apartment, based on my personal past experiences, my first and only call was to Hollander. This move could not have gone better. This was the last in a series of moves, and included items that came from both storage and from temporary housing, so it was a big move. The new apartment building did not make it easy for the movers, but this crew really rolled with the punches, got it done, and went above and beyond. They were also very helpful when it came to moving things around to help us choose items that were going to stay in the apartment and items that were going to go back into storage. Marcus H, Alex P, Simon, S and Paul M were all terrific, worked well together, and were very accommodating. I’m sure it was a very long day for all of them, but they never let on, and they truly went above and beyond. I will continue to highly recommend Hollander to friends, family, and clients.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
8:30AM - 6:30PM
1042 Maple Ave, Lisle
Shipping Centers
“Had a big suitcase that needed to be boxed up and shipped. Jason had great ideas in how to deal with this task. So it ended up being a painless experience. And once again, Jason went above and beyond; thank you again. Great experience. ?”
“They were fantastic in delivering my treadmill! The delivery was prompt, and they ensured that the box was undamaged. They took great care of my property and the treadmill.”
“I called the store and asked if they had a scale that i could use, i hadnt been specific... but long story short, the pleasant gentleman who answered the phone helped me and I will be heading there tomorrow to weight my luggage to make sure I'm not over 50lbs each.”
“The people at the store absolutely wonderful. If you come in and you have several returns for Amazon or wherever, especially if your organized, they are more than happy to help you. They don't get grumpy like they do it a lot of the other UPS stores.
Highly recommend this store.”
“The staff here was super helpful and willing to help out! They helped me get the right sized box and let me use their tape to package it up. Very appreciative of them!”
“I would highly recommend this shipping company. I have been a customer with them for last 4 years and I never had a problem with my packages. They receive and ship my packages very fast and reliable. My packages arrive on time sometimes earlier than I excepted. They are very responsive and responsible. Keep doing guys!”
“Very friendly and helpful staff.
Can i suggest to please be transparent on prices of items though. I was charged for the box that didn't reflect on the receipt. Paid with credit card.
Also, having done it for the first time, we were confused about which entrance to use, front or back.”
“Beyond excellent service. Highly recommend this place for anything from shipping parcels to Europe, vacation travel plans to money transfer. Staff is extremely helpful, friendly and competent.”
“I had a great experience with UPS. The staff was very nice, helpful, and professional. They made the whole process quick and easy, and my package was handled with care. Customer service was excellent and everything went smoothly. I really appreciate their friendly attitude and efficiency. Highly recommend this location!”
“Good company to cooperation ! Awesome and helpful office employees. The recruitment department is really at a high level and dispatchers are always helpful and competent at their work. Payment always on time.
I trurly recommend!
"Together ordinary people can achieve extraordinary results"”
“I had a great experience with Europe Line Shipping Company when sending packages to Poland! Everything went smoothly and arrived on time. Karolina was incredibly helpful, professional, and kind throughout the whole process — she really made things easy. The owner is also very friendly and clearly cares about providing excellent service. I definitely recommend Europe Line to anyone looking for reliable and friendly international shipping!”
8AM - 6:30PM
1153 Lee St, Des Plaines
Shipping Centers
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
Open 24 hours
1901 Pratt Blvd, Elk Grove Village
Shipping Centers
“We just completed our first load with Jesse, and the communication was outstanding. The afterhours team was responsive and helpful. We look forward to working with them again in the future!”
7AM - 4:30PM
1855 Greenleaf Ave, Elk Grove Village
Shipping Centers
“The address on GPS sys is 1/2 miles away from the real one. Be aware when you look to get info from at least two sources. The team is very towards coming and friendly. Thank you, guys.”
“Heyyy guys they serve excellent service as much as they can and feels me like wow??
They just doing wow things!!!❤️?
Keep rocking pepps??❤️”
“Amazing location! I came in to print and laminate a concert ticket design I created on Canva, and the experience was fantastic from start to finish. Essence helped me throughout the process and made everything incredibly smooth. She was friendly, knowledgeable, and genuinely down-to-earth. The entire staff seemed to work well together and created such a welcoming atmosphere. They made what could have been a simple errand feel like a truly pleasant experience. I highly recommend this location for any printing, crafting, or creative projects you have!”
“We switched over to using Staples about a year ago for our 24x36 construction blueprints. It has made the process of getting prints so much easier. We upload the print, pay for it and then receive an email when ready. It's super easy, quick and convenient. I'm so glad we made the switch.”
“We had Navis deliver a near 500lb incubator to my laboratory in Downers Grove. They were extremely professional in all matters of communication before and during the delivery. These guys handled a difficult job very well, went above and beyond for our company, and managed to do it all without a single scratch on the incubator, walls, floors, etc. I would trust these guys to deliver ANYTHING.”
Open 24 hours
2057 George St, Melrose Park
Shipping Centers
“CXI Trucking is great , this is my third time getting help with shifted load over the years. I can now speak with confidence These guys are best in town ,knowledgeable and affordable. I recommend them”
“I’ve been dealing with this company almost a year as a receiver, they are so professional. Today I got my delivery, the drive Ihor UA was so helpful, he is so professional, kind and so friendly he is an awesome smart driver, today he did impossible move since there was 2 truck by the warehouse so it was too tight if it wasn’t him I doubt that anyone else could do what he did. Thank you Ihor.
Go to logistics keep this guy.”
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“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”