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“Okay , and as a busy time , Ms Perez is always so friendly and so helpful friendly polite, no matter how crowded the story is, she's always a blessing to you. Everyone is just truly helpful here. What a great experiencethe the right place location in the parking lot. They're so friendly, always clean and she's always so helpful. She even adds, pull up reform for my returns. She's such a blessing to the community and her staff.This is enjoyful experience for me.\\UPstore in a neighborhood school is always clean and professional looking all the supplies you would ever need. They even have mailboxes for you to buy if you don't have a mailbox so you need a special place to get your mail and the prices are so reasonable I am so thankful and grateful to come to this door for assistance.thank God for your support today”
“Joe was beyond helpful. I came in literally crying, overwhelmed by a shipping-related emergency. Not only did Joe resolve my issue in less than 5 minutes, he also talked me down & reaffirmed my self-esteem.
Give him a raise IMMEDIATELY!! If you don’t, that means you don’t care about customer feedback.”
“I absolutely love going to this location, everyone is always so nice and helpful. They always greet me and everyone who walks in the door. Everytime I go, usually in the evening they are busy, busy BUT they are always patient and help everyone with a smile.
The other day I went in to return a few amazon items and when I mean a few it was probably about 10. I was going to do it myself even though there wasnt anyone else waiting to be helped in the store. I just felt bad it was that many items. CHAD greeted me when I walked in and I told him I had a lot of things that I would do the return myself and if I needed help i would let him know. He saw how many things I had and he did not hesitate to help me. He said not to worry that he could take care of it. Honestly that was very kind of him. He took his time and made sure everything was seperated and scanned appropriately. I really appreciated all his help. It probably would've taken me 2x the amount of time it took him to do the return process.
I have moved house since, but I will still continue to return to this location if and whenever I need their assistance. They are an amazing staff.
Thank youuuuu ! 🤗”
“The best store for anything you need. The young man jimmy, maybe the owner. Very helpful and resourceful and was able to show me how to work my smart phone. Thank you”
“Excellent service! The staff was incredibly kind, patient, empathetic, and efficient. They took the time to answer all our questions and made the entire process easy and stress-free. Amazing team and outstanding customer service! Highly recommended!”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“Roberto is the best he always helps me with my returns, I’m clueless about this stuff but he explains well and helps out. Best customer service 🙏🏼”
“They were fantastic in delivering my treadmill! The delivery was prompt, and they ensured that the box was undamaged. They took great care of my property and the treadmill.”
“The workers at this store are always helpful, knowledgeable, professional and friendly beyond the norm. I drive out of my way to do my mailing and order services.”
“I've had the best experience with this cargo company. They always deliver my packages to my loved ones on time, and their website is a total game changer. Once you enter your info, you can track everything without even needing to call. As soon as they receive your package, they scan it into the system and send the bill right away. Super efficient and reliable. Amazing service every time! 🫶🏻”
8AM - 8PM
4000 W Montrose Ave, Chicago
Shipping Centers
“This place is great. I've dropped off USPS, FedEx, and UPS packages and they all move in transit to their destination extremely fast--even faster than if I drop off at an actual post office etc. You can get a dropoff receipt for FedEx and UPS packages, but not USPS (which is hard to get at an actual post office anyways). It's always very efficient and I'm out the door quickly.”
“Very friendly and helpful staff.
Can i suggest to please be transparent on prices of items though. I was charged for the box that didn't reflect on the receipt. Paid with credit card.
Also, having done it for the first time, we were confused about which entrance to use, front or back.”
“Beyond excellent service. Highly recommend this place for anything from shipping parcels to Europe, vacation travel plans to money transfer. Staff is extremely helpful, friendly and competent.”
“I had a very good experience, actually very good. To begin with, we went with many doubts which were resolved in a very PROFESSIONAL manner by Miss Karen, what a good employee, the shipment arrived at its destination much earlier than we expected, exactly 8 days later. The cost in my opinion is not unreasonable. I absolutely recommend, and truly congratulate Karen on her excellent Visitor Service.”
“Good company to cooperation ! Awesome and helpful office employees. The recruitment department is really at a high level and dispatchers are always helpful and competent at their work. Payment always on time.
I trurly recommend!
"Together ordinary people can achieve extraordinary results"”
8AM - 6:30PM
1153 Lee St, Des Plaines
Shipping Centers
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“I ordered 2 products from stores in the USA. Andrei packed them together and sent them to Romania.
They arrived safely.
Thank you”
“I had a great experience with Europe Line Shipping Company when sending packages to Poland! Everything went smoothly and arrived on time. Karolina was incredibly helpful, professional, and kind throughout the whole process — she really made things easy. The owner is also very friendly and clearly cares about providing excellent service. I definitely recommend Europe Line to anyone looking for reliable and friendly international shipping!”
“This is my first experience using DHL international, I am very satisfied with TAO customer service and attention. He was very knowledgeable and fast to fill the information to send my package.”
“Great customer service! Alaynna was wonderful and very nice to print out my label with no cost. I will definitely be coming back and will recommend it to all my friends and family members.”
“I had such a wonderful experience at this FedEx, thanks in large part to Lamar and the team members on staff. Everyone was welcoming and professional, but Lamar especially stood out for his patience, kindness, and exceptional customer service.
He took the time to answer all of my questions, never made me feel rushed, and went above and beyond to make sure everything was handled correctly. I was mailing something extremely important, and it’s rare to come across someone who is not only knowledgeable but also genuinely cares about creating a positive experience for every customer.
Thank you, Lamar, and the whole team, for making what could have been a stressful errand so easy. I’ll definitely be returning to this location and highly recommend it to anyone looking for friendly, reliable service!”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“I’ve been dealing with this company almost a year as a receiver, they are so professional. Today I got my delivery, the drive Ihor UA was so helpful, he is so professional, kind and so friendly he is an awesome smart driver, today he did impossible move since there was 2 truck by the warehouse so it was too tight if it wasn’t him I doubt that anyone else could do what he did. Thank you Ihor.
Go to logistics keep this guy.”
Open 24 hours
2057 George Street, Melrose Park
Shipping Centers
“I’m Quinton I had to come make another review bc of such awesome job they done again I Came in to get my load re wrapped and loaded I was in and out within 40 mins and I had 21 pallets from Coca-Cola in Madison WI these guys are the best my price was amazing no one in the city can top their prices their work the atmosphere here is so welcoming I felt like family and it’s been weeks any shipper ever made me feel like this honestly I can only give them 5 stars wen they are proven 10 star quality!! I’m absolutely satisfied Thanks to my man Sal ur the best”
“Quinton assisted me and could not have been more helpful, friendly, or attentive. I am so glad I went here to mail my package. It's nice to find a place where customer service still exists!”
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“We ordered prints online, but there was a glitch from our end. I walked in to the Elmwood Park location, concerned that we wouldn’t have what we needed in time, but Fuad was quick and interested in helping and his professional demeanor and humor were a bonus. I’m very grateful for his work and the guys working with him.”