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“Had a very pleasant experience at this location thanks to the outstanding service of Jason. He was helpful kind and patient despite the busy time of year. Will be coming back.”
“i came into the ups store in bensenville recently with some amazon returns and wasn’t fully sure what to do. amazon usually lets me choose an option that gives me a qr code, but this time i learned from a young man named carlos that amazon had given me a shipping label instead and instructed me through the process.”
“I always have a great experience at this UPS Store. Even on busy days, the team keeps things moving efficiently while still providing excellent customer service. Gilbert recently helped me with a shipment and pointed out a AAA discount that I didn’t know about, which saved me money. I really appreciate the knowledgeable, friendly service and the attention to detail. Highly recommended!”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“I went to this DHL for the first time today and the people were extremely helpful and nice! It was such a pleasure working with them. I had originally went to fedex to ship something to the Virgin Islands and FedEx wanted over $200 for the shipment. DHL was able to get it sent out for me for almost half that with express shipping on top of it. The gentleman put extra packaging in my package too to reassure that it didn’t break in transit. I will definitely come back to this DHL location! Definitely better than FedEx and UPS!”
“They were fantastic in delivering my treadmill! The delivery was prompt, and they ensured that the box was undamaged. They took great care of my property and the treadmill.”
“The staff here are very helpful and kind. Carmen delivered great customer service and the atmosphere here is light, friendly, and welcoming. Definitely will be revisiting for my printing & shipping needs.”
10AM - 4PM
4000 W Montrose Ave, Chicago
Shipping Centers
“This place is great. I've dropped off USPS, FedEx, and UPS packages and they all move in transit to their destination extremely fast--even faster than if I drop off at an actual post office etc. You can get a dropoff receipt for FedEx and UPS packages, but not USPS (which is hard to get at an actual post office anyways). It's always very efficient and I'm out the door quickly.”
“I would highly recommend this shipping company. I have been a customer with them for last 4 years and I never had a problem with my packages. They receive and ship my packages very fast and reliable. My packages arrive on time sometimes earlier than I excepted. They are very responsive and responsible. Keep doing guys!”
“Very friendly and helpful staff.
Can i suggest to please be transparent on prices of items though. I was charged for the box that didn't reflect on the receipt. Paid with credit card.
Also, having done it for the first time, we were confused about which entrance to use, front or back.”
“Beyond excellent service. Highly recommend this place for anything from shipping parcels to Europe, vacation travel plans to money transfer. Staff is extremely helpful, friendly and competent.”
“Mr Ebe is a diligent worker, polite, duty conscious. I made an error on a mail ,called him, he politely as always came to the phone corrected the error. Mail was delivered at the appropriate time. Many managers work for their money and no customer satisfaction. He has gone above and beyond, maintaining the85⁰ integrity of UPS. Please recognize him”
“I had a very good experience, actually very good. To begin with, we went with many doubts which were resolved in a very PROFESSIONAL manner by Miss Karen, what a good employee, the shipment arrived at its destination much earlier than we expected, exactly 8 days later. The cost in my opinion is not unreasonable. I absolutely recommend, and truly congratulate Karen on her excellent Visitor Service.”
“Good company to cooperation ! Awesome and helpful office employees. The recruitment department is really at a high level and dispatchers are always helpful and competent at their work. Payment always on time.
I trurly recommend!
"Together ordinary people can achieve extraordinary results"”
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“I ordered 2 products from stores in the USA. Andrei packed them together and sent them to Romania.
They arrived safely.
Thank you”
“I had a great experience with Europe Line Shipping Company when sending packages to Poland! Everything went smoothly and arrived on time. Karolina was incredibly helpful, professional, and kind throughout the whole process — she really made things easy. The owner is also very friendly and clearly cares about providing excellent service. I definitely recommend Europe Line to anyone looking for reliable and friendly international shipping!”
“Great customer service! Alaynna was wonderful and very nice to print out my label with no cost. I will definitely be coming back and will recommend it to all my friends and family members.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“Michael is consistently fantastic. I’m in this location pretty often, and he’s always friendly, patient, and genuinely helpful no matter how busy it is. The whole team stands out for being welcoming and easy to work with, which isn’t always the case!!
Michael and Dan both make the experience smooth every time. I highly recommend this UPS location!!”
“Amazing location! I came in to print and laminate a concert ticket design I created on Canva, and the experience was fantastic from start to finish. Essence helped me throughout the process and made everything incredibly smooth. She was friendly, knowledgeable, and genuinely down-to-earth. The entire staff seemed to work well together and created such a welcoming atmosphere. They made what could have been a simple errand feel like a truly pleasant experience. I highly recommend this location for any printing, crafting, or creative projects you have!”
“CXI Trucking is great , this is my third time getting help with shifted load over the years. I can now speak with confidence These guys are best in town ,knowledgeable and affordable. I recommend them”
“I’ve been dealing with this company almost a year as a receiver, they are so professional. Today I got my delivery, the drive Ihor UA was so helpful, he is so professional, kind and so friendly he is an awesome smart driver, today he did impossible move since there was 2 truck by the warehouse so it was too tight if it wasn’t him I doubt that anyone else could do what he did. Thank you Ihor.
Go to logistics keep this guy.”
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“The staff here was super helpful and willing to help out! They helped me get the right sized box and let me use their tape to package it up. Very appreciative of them!”