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“I belong to PFCU since they took over the former Leyden Credit Union which I joined in the 1980’s. At that time I was very pleased with the service and the employees. Since PFCU took over the office in Franklin Park several years ago I have experienced nothing but excellent customer service and customer care which I never found at any bank. Today they worked with me from their Morton Grove location to successfully cancel a large duplicate transfer which was in progress. I would like to recognize Lizbeth and Heidi (and Maria when I work with her) for their efforts and commitment to customer service and support. I highly recommend them as your bank.”
“I cannot say enough good things about Northwest Community Credit Union! The entire process for my personal loan was so easy and smooth, thanks to their exceptional team. Gabby, Nancy, and Joe went above and beyond to answer my questions, guide me through the process, and make everything stress-free. Their professionalism, kindness, and efficiency made all the difference. I highly recommend this credit union to anyone looking for friendly and reliable service!”
“Great customer service from this bank! I have worked with both Stephanie and Lori and they have been a huge help working with me on my mortgage, heloc and helping me to open a business account!”
8AM - 5PM
5310 N Harlem Ave, Chicago
Credit Unions
“Caroline Firore was an absolute dream to deal with, wonderfully patient and incredibly helpful. I couldn’t have asked for a more helpful representative! She should definitely be recognized for her great customer service techniques!!”
“It's a very professional credit union, the staff is friendly, I never have waited for more then 10 minutes before being helped. Security guard on site. Easy by bus or train, parking can take a minute .”
“I have been a member for many years and truly value and respect this credit union. The staff is efficient, reliable and very welcoming. I can't say enough about the amazing staff Maggie, William and Rebecca. Wonderful job!”
“I've been a member for a very long time. They have always been friendly and helpful. Their rates are always very competitive. They are a superior option to a big corporate bank.”
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“All I can say is that I received top notch service, Longe Shungu went above and beyond, Can we have him cloned? LolWe need more people committed as Longe is to customer excellence, and to first northern credit unionsProtocol and proceduresThank you P.A.M”