U-Haul Moving & Storage of Evanston offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the generally good service and helpful staff, particularly highlighting efficient and friendly interactions during their visits. Many have noted the ease of reserving and returning equipment, with some sharing positive experiences of quick assistance when unexpected issues arose with other rental companies. However, there have been mentions of a specific staff member whose behavior was perceived as unpleasant. Overall, the location is well-regarded for its customer service, and many clients express a willingness to return for future moving needs.
Rented U-Haul great service, was newer model truck with only 56000 miles. Everything was smooth and handled all my furniture easily
November 2024
I returned the UHaul truck to Evanston - I didn't rent it there; I rented it in Wheeling, IL. The person in Evanston was helpful in understanding the different ways of renting and returning trucks at different locations in Chicago.
October 2024
The equipment is good. The service was generally fine. There is a woman named Rebecca who is genuinely unpleasant, even nasty. From my first interaction with her she accused me of several things and continued from there. I have no problem with the place in general, just this disrespectful and unpleasant staff person.
