U-Haul Moving & Storage of Evanston offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the generally good service and helpful staff, particularly highlighting efficient and friendly interactions during their visits. Many have noted the ease of reserving and returning equipment, with some sharing positive experiences of quick assistance when unexpected issues arose with other rental companies. However, there have been mentions of a specific staff member whose behavior was perceived as unpleasant. Overall, the location is well-regarded for its customer service, and many clients express a willingness to return for future moving needs.
Rented a trailer. It actually fit all of my belongings. Everything from a 1bdrm payment. I had sold the couch but it would have fit. This trailer saved a lot of money from the gas and mileage of renting a truck. Moving out. I might need two trips but will still save a lot of money!!
December 2025
SEAN WAS VERY PROFESSIONAL, HELPFUL, AND PATIENT! I HAD CALLED HIM AHEAD OF TIME, AND HE REMEMBERED ME AND HAD EVERYTHING READY. IT WAS A GREAT EXPERIENCE. I RECEIVED ALL MY TEXTS AND EMAILS IN A TIMELY FASHION. HE IS AN EMPLOYEE YOU WANT TO HAVE.
December 2025
Rachel provided excellent customer service, this is my new go to place when i need a van for moving. Paperwork stuff was fast and i was on the road in a clean van with a full tank of gas.
