U-Haul Moving & Storage of Evanston offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the generally good service and helpful staff, particularly highlighting efficient and friendly interactions during their visits. Many have noted the ease of reserving and returning equipment, with some sharing positive experiences of quick assistance when unexpected issues arose with other rental companies. However, there have been mentions of a specific staff member whose behavior was perceived as unpleasant. Overall, the location is well-regarded for its customer service, and many clients express a willingness to return for future moving needs.
Really there is nothing I can say that they can improve in Evanston U Haul because they are professional, treated me well and had patience with me do to the credit card that didn't work but called Bank and everything was good 👍👍
July 2026
Absolutely no problems at all with pick-up and drop off. Van was in pristine condition. Staff is a little slow.
July 2026
App check-in and return is fantastic, eliminating the need to wait in line, and guiding you through the picture documenting process for the vehicle. Agents at the facility were knowledgeable, friendly, and helpful.
