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11AM - 7PM
16619 Kilbourn Ave, Oak Forest
Electronics
“I had a pleasant experience shopping here. The staff was friendly from the moment I walked in. They explained delivery and installation clearly. The appliance arrived on good condition. No issues at all.”
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
9AM - 7PM
468 E 147th St, Harvey
Electronics
“Fantastic service for pawning and buying! They have a lot of electrical items that look brand new. I purchased a generator and electrical tools! Thank you Tina for your help today!”
“Lashon Was A Very Great Help She Gave Me Good Advice on the pros and cons with the jewelry and the store is great as well they have the reall deal from shoes tvs etc”
“Mike is a life savor I lost my phone. I was able to get a new phone and he got back all my contacts and my pictures. I'm glad I came to this store!!! Thank you so much.”
“Yeah, I came in here to south Chicago Heights store and didn't expect to get the kind of customer service skills that I got from this young lady Shaira at the cricket store and I would highly recommend having her help you cause she'll go above and beyond to make sure that customer is right!”
10AM - 8PM
4811 211th St, Matteson
Electronics
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
“I had an excellent experience at this location while upgrading my device. Abigail was wonderful to work with—she went above and beyond to transfer everything from my old phone and made sure we were set up with the best plan available.”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
10AM - 7PM
13150 S Cicero Ave, Crestwood
Electronics
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“They took my car in on very short notice and they did it in enough time to sneak it back to my wife. They were very professional and I recommend people to come here. Great job.”
9:30AM - 2:30PM
21750 Main St Unit #5, Matteson
Electronics
“My car radio went out and Brian was able to get it up and running. It was an extremely difficult task, but Brian is so dedicated and passionate about his work. He kept in touch with me through the whole process. He also is a really genuine guy and if you have any electrical problems, he is definitely The man for the job.”
“Bags to carry on with gift cards to reload and groceries to shop for various things in store for you and your friends to enjoy. Price tags aren't always everything by cost you can compare against other retailers. Check out besides the lines for some of the best deals in the area.”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
8AM - 10PM
5071 Cal Sag Rd, Crestwood
Electronics
“My visit was Great! I had a problem checking out & 3 wonderful ladies helped me until the problem was solved. You don't get this kind of service at most stores.”
“I've had the pleasure of interacting with Metro by T-Mobile's customer service team on several occasions, and I must say, they've consistently exceeded my expectations! Every time I've reached out for assistance, I've been greeted by friendly and knowledgeable representatives who have gone above and beyond to resolve my issues.
Their response times are incredibly quick, and I've never been left waiting for long. The team is patient, understanding, and takes the time to listen to my concerns before offering tailored solutions. They're proactive in addressing potential issues and have even offered me personalized tips to optimize my phone's performance.
What impresses me most is their willingness to help and their positive attitude. They're empowered to make decisions and take ownership of resolving issues, which is refreshing. The online support resources are also comprehensive and easy to navigate, making it simple to find answers to common questions.
Overall, Metro by T-Mobile's customer service has set a high standard for the industry. They've earned my loyalty and trust, and I wouldn't hesitate to recommend them to anyone looking for reliable and exceptional support. Keep up the fantastic work, Metro!"
stars”
“I came to this location and feel welcomed and helped me get what I needed is the 2nd store I visited but definitely I will come back to this store and sales rep Oscar was very nice helpful and respectful with me. I will recommend this store to everyone because of the customer service I received from Oscar that’s why I gave a 5 ⭐️⭐️⭐️⭐️⭐️, thanks Oscar for your help and service”
“I have no problems with Steger or Cal City Aarons. Their staff are respectful and accommodating. The dryer has issues with leaking oil on my clothes. However, it came from another location. They are all great!”
“This Cricket store employees is very helpful, very knowledgeable about each phone and have great customer service. They are good at multitasking with each customer.”
“I had a great experience with be the two ladies in the story the other day. They worked on getting me set up with two new phones and lines along with great discounts. They also took their time to explain all the details about the purchase and even transferred all my data correctly to the new phone without being ask. Great customer service and great personalities.”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
“Shout out to Dan for helping me factory reset my phone and set it up again. I spent three days trying to recover my old phone and Dan walked me through it. Best Metro in my area. Thank you once again”
“My sales person during checkout made me realize there is still hope for humanity! This young female was alarmingly happy to do her job—at first I thought she was a fresh hire because she was too accommodating yet young! Wrong. She had been with the company for awhile as she revealed during conversation she helped me with my target circle app. I’m in Target as much as the next person and have tried to adapt to certain personalities. But in Targets defense, it has always outperformed Walmart. Always. But this employee should definitely be a Team Leader. Great service.”
“Kayla Walker took care of me while at the store. She is so proffesional, yet personable, and a joy to do buisness with. She is well educated and easy to talk to. She found some outdated settings and corrected them for me. I am 100% pleased with her and totally satisfied. Thank you Kayla for an enjoyable visit to your store.”
“had an amazing experience at the Metro by T-Mobile store thanks to Tanzim. He was very friendly and made sure I understood everything about my new phone plan. Kudos to him!”
9:30AM - 7:30PM
17647 Torrence Ave Ste 9, Lansing
Electronics
“Leo was here when we got there. I can only recommend him at this moment. He is a very professional and helpful guy. I cant thank him enough. He switched our phones from bootleg boost and made the whole changeover easy. Cricket has a 4 line for $100 with unlimited data. So far so good. Excellent reception and fast data.Forgot to mention. This store was the only one in the area to carry iPhones in stock. Boost or Metro has none in any of their stores in this area.”
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“I was given a small table unit as a gift, it’s spectacular. I use it all the time, great for background music while playing game with friends or family. Perfect nostalgia!”