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9AM - 12PM
40 Grant St, Crystal Lake
Banks
“Elizabeth was incredibly knowledgeable navigating the VA loan process. She was unbelievably responsive and empathetic to every concern I had. Elizabeth was genuine, deliberate, and professional each step of the way.”
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
“Corporate America Federal Credit Union in Crystal Lake is great! The staff are so helpful and nice willing to help you out with any questions about your account. Good place to get loans with better rates then some other places.”
10AM - 1:30PM 2 - 6PM
1205 South Illinois Route 31 Woodforest, 1205 S Illinois Rte 31, Crystal Lake
Banks
“The staff here is incredibly friendly and professional. Diane was extremely helpful and was able to resolve my problem both quickly and thoroughly. Would recommend!”
“Eddie has been our banker since we started our business earlier this year. He’s been an amazing part of our team! He’s very responsive and has helped us reach out to the people we’ve needed to get things done for our business. If you need a banker, he’s your guy! Thanks Eddie!”
7AM - 7PM
218 W Main St, Dundee
Banks
“Pamela Miehle walked me through the entire process, constantly staying in touch with updates and guidance. I was ignorant of how much was involved in this process but with such great support and reassurance everything came together perfectly and painlessly because of all of the people involved.Thank you so very much.”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“We’ve tried to call several banks this afternoon, Bertha answered quickly and answered my son’s questions with a very helpful and friendly demeanor! I’d definitely recommend this bank over several larger banks and credit unions in the area.”
“Great bank with great customer service. They walked me through each step of my mortgage and are helping me recast now that I have sold my old home. The process was easy. For work, their Positive Pay security system allows me to feel secure that no one will be able to pass bad checks under our account. Keep up the good work First American!. Now if we could get branches in Rockford, IL we would be golden!!!”
8:30AM - 1PM
201 S Hough St, Barrington
Banks
“From the first time I walked in they were extremely accommodating. They answered all of my questions (of which there were many) and helped me set up my account. I've been back to the branch a couple more times and they are always eager to help and have a great attitude.”
“We’ve been working with this bank since we opened our business and we cannot belive how great they’ve been to work with.
From business to personal they handle all of our needs.
The staff knows our family and is more than accommodating every visit.
We appreciate the help and continued support!
Thank you!”
“I usually go to the Cary Bank and Trust but the one time I had to go there was because Cary Bank's machines were acting funny so they told me to try Crystal lake. First time I have went there I was greeted nicely by Cindy Suarez, she did an outstanding job, and I was impressed by the way she greeted me and took care of the situation. She got me a card and I was on my way. Outstanding job Cindy!”
“Every staff member was attentive, welcoming and outgoing upon entering…and that’s so refreshing and quite the opposite of most “big banks” these days. It’s easy to see and feel that customers matter here and that the staff genuinely enjoys the work they do. Kylie was very personable and thorough throughout my visit, and the overall positive energy and vibe in the bank was evident immediately. Highly recommend this bank.”
8:30AM - 12PM
2100 W Algonquin Rd, Lake in the Hills
Banks
“The staff at this bank are so helpful, friendly and are just wonderful! I have never been to a bank that is so welcoming. They really know what customer care is.”
“Cheryl Miller at the bank is top notch to work with. She is a great listener, offers top notch service and has a very pleasant demeanor. I highly recommend working with her at this bank!”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
Closed
2075 Big Timber Rd, Elgin
Banks
“I have nothing but great things to say about my experience with my loan representative. She was patient and took time to hear my concerns and helped me throughout the entire process of my application. Alicia Negron was the best. You deserve 5 stars”
9AM - 1PM
60 E Main St, Cary
Banks
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“My Grandma Immel needed me to deposit some cash and so I did her a favor and walked there. Staff were nice enough to give me a receipt and deposit her cash into her account, even though I wasn't the account owner.”
“I have worked with Kyle Geisser on two different occasions on purchasing a new home and refinancing a home. He is very responsive and just a all out excellent person to work with. He is always on top of his telephone calls and emails at all times of the day. Would highly recommend work with him.”
9AM - 1PM
353 Bank Dr, McHenry
Banks
“Only experience I have is a boat loan with no problem. Had a question/issue and Amy H from the bank was all over it and extremely nice. Very good experience based on her response, knowledge, timeliness, and great personality. Thank you for the help!”
9AM - 1PM
195 IL-120, Volo
Banks
“Wife and i started using CCU during the pandemic and have had no issues, always wonderful service with knowledgable associates. Ricky Bueno was awesome in helping my wife and i with a secured credit card application. Awesome service and outstanding employees.”
“Ashley N was absolutely on her game. Very thorough and patient with explaining the entire process. I did observe and experience the whole team being very welcoming to me and other customers . One of the employees even went out in the snow across the parking lot and offered coffee or hot chocolate to a motorist waiting for a tow truck. Keep it up Adivia team !!
Thank you all !
Sincerely Steve W”
“The employees at Parkway Bank in Carpententersville are some of the most friendly people you'll meet. They make you feel welcome to do business. The bank manager, Nicole Norman, always makes time to talk to you and answer any questions you might have.”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
9AM - 1PM
415 S Main St, Crystal Lake
Banks
“Lexie is always fantastic help. She’s knowledgeable and straight to the point. Quickly achieves all the goals we come in with. Magdalena is just as great too. Always have good service and a happy clean environment.”
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“My son always comes here to get Pennies. All the workers are great and nice. And yes. I’m pretty sure they take dollar coins because the nice lady gave my son a half dollar instead of 2 quarters. We will never stop coming here.”