First American Bank at 1865 S. Cedar Lake Road in Round Lake, IL, is known for friendly and helpful staff. Customers appreciate the excellent customer service, with staff members caring about their needs and offering sound advice. The bank provides a range of services including checking and savings accounts, mortgage and business loan applications, and more. Customers also value the convenience of managing accounts through Online and Mobile Banking. Longtime clients praise the staff for their patience and willingness to go above and beyond, making every visit positive. Overall, First American Bank is recognized for its caring professionals and strong customer focus.
Great Customer Service! Reminds me of the Good Days Banking. They look at the whole picture to make any decision on loans etc. Rate and closing cost are hands down the Best out there! Thank You Round Lake and Vernon Hill just a Great group of people!
March 2026
Great people and easy to talk with... They don't rush you.
May 2023
Can’t stress enough about the level of customer service I experienced here….Top Notch!
