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“I had a prepaid package to drop off, and all went very well. I entered the store, and seeing 2 customers ahead of me, I thought I might be waiting for a few minutes. One employee was working back behind the others, but he stopped what he was doing, and came forward to help me. I think that I was in the store less than a minute, and I was out and on my way home quickly. Nice clean store and outstanding customer service!”
10AM - 5PM
27992 IL-120 Unit 58, Lakemoor
Mailbox Centers
“Paul was very accommodating, fair, and responsive. We came to agreement very easily as to what would work best for me and my budget. The end result was a beautiful statement piece of a mailbox that I'm so very proud of to have standing tall in front of my home. Paul's team is absolutely amazing!”
“First time using UPS to send some stuff to my friend. Shital at Carpentersville location on western helped me a lot to figured out the heat possible option with great value. I took a lot of time but herself and her staff are great people and helped me through the process. 100% recommend this location :)
Best customer service 👍”
“I've been using services from this store for years. The location is convenient for me to stop by to drop off packages.Staff are always very nice, helpful, and welcoming . Thank you guys:)”
“I’m not sure who manages this location or who is responsible for training the team, but one thing I can say with complete confidence:
I visited during what seemed to be peak hours—around 5:30 PM—when the place was very busy. Despite that, the line moved almost immediately, and the entire team operated with remarkable efficiency.
What stood out even more was the professionalism combined with a genuinely friendly and welcoming attitude—something that, unfortunately, is not always common these days.
My sincere congratulations to everyone working there, especially the young team members. You are doing an outstanding job.”
“Kevin and his staff are amazing! Love their new location on. Northwest Highway next to Starbucks -Kevin and team are the very best time and again. Always my go to and service is fast- plus so many other services under one roof, Notary, shredding by the pound & so much more!,”
“staff is friendly and helpful, i hope they will install automatic doors so we can easily bring our large parcel inside and take back our stuff without any hassle”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“This is a shoutout to Owen at the UPS store in Fox River Grove. He was two weeks on the job and running the place ALONE! We brought him five large boxes three of which he had to pack. He was handling incoming patrons, trying to finish our boxes and answering phones and questions. It was a super busy day and he handled the work and himself very well. Shame on management for not having two people in the store. One for additional help and one for your employees safety.”