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“Joyce is the BEST at Customer Service at the Algonquin Location. She was so helpful in getting us the right storage size at a great price. The facility is so clean and the grounds are well kept.”
“Krystle was super helpful in helping me find the right storage space for my items. She was very patient with knowing I had to be moved in within a certain time frame. I def recommend contacting Krystle for all you storage needs.”
“Chris (GM/Owner I think?) is always great. Very fast and easy check-in, every time! This is my go-to location. I highly recommend this location for all of your hauling/moving needs. 10 out of 10!
Thank you Chris and team!
-Luke with the Chevy”
“I feel that the service was excellent. I was impressed with the West Dundee U-Haul storage location. The storage lockers are inside with climate control. They have a garage to pull the vehicle into for loading or unloading. The staff were very helpful and answered all of my questions. It was a Great experience that I completely recommend. I can’t think of anything to suggest for improvement. I’m a very satisfied customer! Their commitment to customer satisfaction made my day!”
“Very well organized and well planned out method of operations. And a very strong staff that cares about what they are doing in the customers they are serving. This is a great company to work with.”
“This bounce house got delivered and the day of party it thunder lightning Pour the down the rain. The company was very nice and let me pick a new date due to not being able to use. Make sure you tell them what a wonderful job they do for a great price. Communication the patience and most of all the kindness. John is very very pleasant and I am 100% satisfied with the services.”
“I rented a 5x9 trailer. The pick up was a little slow just due to the system being finicky - trying the get picture of the front of the DL took a few attempts - but it was pretty straight forward getting the equipment otherwise so no big complaints. The system just needed some coffee haha. The drop off was super simple, just drove up to the return door, staff had me go to the same spot they attached the trailer around back, they detached the trailer, and I was on my way in 5 min. The equipment is in good condition, the staff is nice and efficient, can't complain.”
“Excellent Excellent customer service from Sam at this location! A huge mess up accrued with my Penske truck on home depos part but called up Sam right away and he went above and beyond to fix my issue and kept me in the loop of what's going on and next steps. I overly appreciate his efforts!”
9:30AM - 5PM
80 N John F.Kennedy Dr, Carpentersville
Truck Rentals
“I know the owner likes to restore older Lincoln's we have conversations that are not always about money but they do great work and have a great since of community.”
“Everything was great, but the only problem I did find was that, there was already a crack in the windshield, and I think a person should be let know if that before they are given a track to rent.
But otherwise it was great.
It was a small crack in the passenger side windshield, but none the less, the next person given that van, should be let known about it.”
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“We opted to reserve through their website because it allowed us time to think about size we needed; provided 3D view of storage units, and compare prices. As well, staff on duty to answer questions or concerns.”