{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Nate provided excellent customer service in the yard helping us locate our plywood for our roof. He had a lot of demand from multiple customers and even other workers in the yard and was helping us all out while keeping a great attitude. Nicole at the service desk also gave great customer service and had a big smile on her face for all of the customers she was helping. Thank you both so much!”
“Menards has one of the most extensive selections of plumbing parts in the entire Chicagoland area. You name it, they have it. Also, their (Rheem) water heater selection is equally extensive and priced very competitively, but I really like their Power Vent water heaters. My previous Power Vent water heater lasted 26 years (it was also purchased at Menards).”
“I was in your showroom in Mokena on 5/20/2025 needing information on parts for Andersen casement windows. I was directed to Shannon Davis. She was most helpful and courteous and gave me excellent guidance about my problem. Thank you Shannon for your help.
Rich Johnson”
“We’ve been coming here for years and the majority of the staff have been exceptional. Some of the people we dealt with have moved on but today there was one person in the outside yard whose name was Josh that went above and beyond for us. We run a business and I look
For award winning customer service by other businesses and when I receive it, I love to
Write reviews and recognize the person. Good service doesn’t get recognized as often as bad service does. So in conclusion we enjoy shopping at Menards and will continue to do so. Thank you Menards for great service and for Josh. The great attitude and desire to help customers did not go unnoticed.”
“Needed to make some fast decisions which Matt was very helpful doing. Also, the options available and overall quality was far greater than any other tile supplier.”
“I want to thank Eugene for going above and beyond for correcting a huge mistake with my layaway purchase that wasn't available when I came to pick it up. Eugene made my hour plus drive and bad experience into a good experience. If you go here ask for Eugene the manager he will provide you excellent customer service.”
“Awesome service Amanda was super attentive and made me feel like #1 took care of all my needs and went the extra mile. So it seemed. Unusual by today's standard. Yet appreciated.”
“Has nearly everything you need when you own a home. If not they can order it! Quick self checkout is great for small limited items.
But their return Lady is annoying, definitely needs rotated off the customer service team, she's too wound up and takes ANY conversation or words as an offense.
Had 2 interaction in a week with this woman, 1st one she accused me of returning an opened used product. When CLEARLY it was still factory sealed, just the product paper was shifted around for whatever reason. The she told me that I should not have bought this item and picked a different one. WHY? Its sealed, nothing wrong with it. Didn't need it so returned. In the end she begruntling accepted the return.
2nd time I returned 1 simple item CLEARLY unused and she had no problem with that, but a simple conversation set her off again.
I'll be returning products in the evening until she's gone off morning. OR a manager will be responding next time.
Love the store, helpful people. except one.”
“You can find most everything you want. Garden prices I noticeably higher than the other local stores tho. But the selection is better.
I usually always find someone if I need assistance as well”
“I go to all the big box stores for shopping cuz of what I do and I like Lowe's a lot better than Menards but I go to Menards a lot too so I will stick with Lowe's as much as they stay open”
“I had curb side service and Armando was so very helpful. The toilet wouldn't fit in my back seat so he put it in my trunk and went back inside for twine and made sure it was secure for my ride home. Very kind and considerate young man.”
“The store is very clean, very well stocked and the store is well organized. The gentleman who helped us was very professional and personable. We got a person to load our truck and he had a great attitude.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Just wanted to compliment Virginia at the Frankfort Home Depot. We had a problem with a tractor delivery being damaged and she went above and beyond to help us. Frankfort did not have the tractor in stock so they found one at the Homer Glen store. Since they delivered it we were told to contact them. The Homer Glen store associate was rude and did not want to help us at all since it was purchased at Frankfort
She also told us that no other stores had them in stock. When we asked her name, she hung up.
Virginia at Frankfort found us one in the Orland store.
We will ALWAYS shop the Frankfort store only!!!”