“Went to buy a air conditioner and set my wallet down in the store and I believe the manager picked it up and put it on the desk in the main front office. Great store and good people that work there.”
“After having our pool removed, it was time to replace our aging wooden deck with Trex composite decking. We were looking forward to a low-maintenance deck instead of wood.
Our first stop was our local Menards. Everyone we dealt with was pleasant and helpful, but we were a little uncertain about their expertise with a project of this size. They provided recommendations, and we were prepared to move forward until we were told the materials would take 6 weeks to arrive. That was simply longer than we wanted to wait.
We then visited Schillings in Mokena, and the experience was completely different. Throughout the showroom, displays clearly indicated which products were in stock, which immediately caught our attention.
After selecting the Trex products we wanted, sales representative Tom King introduced himself and invited us to sit down at his desk. He took the time to understand our project, discussing everything from the framing and decking to the railings and solar lights. Tom prepared a detailed schematic, complete materials list, and pricing, then encouraged us to review everything with our installer before placing the order. We appreciated that there was absolutely no pressure.
We met with our installer, reviewed Tom's recommendations, and placed the order. We finalized everything on July 14, 2026, and all the material was delivered to our driveway on July 17, 2026.
From start to finish, the service was knowledgeable, professional, and efficient. I highly recommend Tom King and the team at Schillings in Mokena if you're planning a decking project”
“Shelby in shower/bath was so helpful! Asked a bunch of questions and a couple that stumped us she plugged into google, the important part being that she knew what keywords to use! Super valuable and helpful when it comes to DIY. Thanks!”
“Josh in the lumber yard was super helpful Wednesday. He got me exactly what I needed. He came up to me, asked me if I needed help, and then totally solved my problem. A great experience, highly recommend.”
“The people who work here are great and are as helpful as can be. So that's great. I give the store 5 stars. The third party delivery they used for my generator is a Big fat Joke. ACT Transportation are incompetent. My generator sat in a warehouse less than 10 miles from my house for 5 days before delivery. I was told they were short handed and since another storm was possible that night that I could come and pick it up myself as a solution made by the supervisor Tiffany like everyone has a flatbed truck to pickup a 200 plus lbs generator. So that's not a solution that's a delivery and a payment made to a company who would've never fulfilled the delivery. So my opinion to Home depot is to break ties with this company who carries a 2.8 review rating ACT AAA COOPER TRANSPORTATION. Thank you for your consideration of my comment.”
“I want to thank Eugene for going above and beyond for correcting a huge mistake with my layaway purchase that wasn't available when I came to pick it up. Eugene made my hour plus drive and bad experience into a good experience. If you go here ask for Eugene the manager he will provide you excellent customer service.”
“If you need a true professional to help you out with an appliance purchase, do yourself a favor and head to Homer Glen Home Depot. We purchased a new refrigerator and Kelly was such a huge help ensuring we picked the right one. Thanks to Kelly and we will be going back here for all future appliance purchases.”
“I go to all the big box stores for shopping cuz of what I do and I like Lowe's a lot better than Menards but I go to Menards a lot too so I will stick with Lowe's as much as they stay open”
“Kirk and Lee were excellent and should be recognized by management! My husband and I came in to buy a floor model work bench right after a major rainstorm and these two went above and beyond to make sure that we got the right product, shrink wrapped it and assisted us with getting into the truck. Shoutout to Adam too from Customer service who was simply a young gentleman who pointed us in the right direction when we walked in,”
“Rating the honestly and communication of the indoor garden department. Ordered a grill online which was only available through the Orland Park location. Unfortunately the item was discovered damaged upon assembly. The store was forthright in communicating the issue and providing photographs, especially Ms. Kris Piccirilli. While this particular purchase did not work out, I would place trust in the honestly of this store's staff in the future.”
“Brandon was so nice and friendly helping my son and myself find the golden lab and puppy blow mold for Halloween. When he found it it was high up on the selves where he had to get a ladder and climb up to get it off the pallet. So friendly the entire time. What a great employee to have working for you.”