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“Has nearly everything you need when you own a home. If not they can order it! Quick self checkout is great for small limited items.
But their return Lady is annoying, definitely needs rotated off the customer service team, she's too wound up and takes ANY conversation or words as an offense.
Had 2 interaction in a week with this woman, 1st one she accused me of returning an opened used product. When CLEARLY it was still factory sealed, just the product paper was shifted around for whatever reason. The she told me that I should not have bought this item and picked a different one. WHY? Its sealed, nothing wrong with it. Didn't need it so returned. In the end she begruntling accepted the return.
2nd time I returned 1 simple item CLEARLY unused and she had no problem with that, but a simple conversation set her off again.
I'll be returning products in the evening until she's gone off morning. OR a manager will be responding next time.
Love the store, helpful people. except one.”
“I had service on 8/30 to tend to weatherstrip replacement along with checking out why the one car door would have hiccups at times and not completely close. The technician, Bob, was very pleasant to work with. He was very knowledgeable and informative. He answered all of my questions without hesitation or any attitude. Price was more than fair. I would recommend A Better Door & Window to friends and family.”
“Josh in the lumber yard was super helpful Wednesday. He got me exactly what I needed. He came up to me, asked me if I needed help, and then totally solved my problem. A great experience, highly recommend.”
“Found the young associate helpful when buying an electric screw driver.
I had returned the one I previously purchase and was not going to purchase another but after I explained the problem, I found it at a lesser price with more drill power.”
“Omg I haven't been in Menards in years wow it has everything that you couldn't imagine when I seen they had a section in there that has toiletries can goods health products etc. you name it they got it I didn't have to go to any other store but to buy my meat products an the store is so big so for ppl that have health issues they do have scooters an don't worry they are nice size for those who are plus size like myself?? an they have workers throughout the store so if you can't find what you looking for they would happily assist you without a problem the the workers all are so awesome very courtesy an polite thank y'all so much Menards customer service an staff you guys are awesome ?”
“Just wanted to compliment Virginia at the Frankfort Home Depot. We had a problem with a tractor delivery being damaged and she went above and beyond to help us. Frankfort did not have the tractor in stock so they found one at the Homer Glen store. Since they delivered it we were told to contact them. The Homer Glen store associate was rude and did not want to help us at all since it was purchased at Frankfort
She also told us that no other stores had them in stock. When we asked her name, she hung up.
Virginia at Frankfort found us one in the Orland store.
We will ALWAYS shop the Frankfort store only!!!”
“We met with Tara on Saturday to order our shades - she was so amazing! Knowledgeable, efficient, friendly, personable, and just such a kind human. She ensured we were able to get exactly what we need! We will be back to this location and looking for her for further assistance!”
“I had curb side service and Armando was so very helpful. The toilet wouldn't fit in my back seat so he put it in my trunk and went back inside for twine and made sure it was secure for my ride home. Very kind and considerate young man.”
“The store is very clean, very well stocked and the store is well organized. The gentleman who helped us was very professional and personable. We got a person to load our truck and he had a great attitude.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Went to buy a air conditioner and set my wallet down in the store and I believe the manager picked it up and put it on the desk in the main front office. Great store and good people that work there.”