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“Pierre was extremely helpful and very knowledgeable today. He answered all my questions and helped me solve my problem. It was great talking with him. Thank you for all your help.”
“Krissy is a fantastic employee. She spent a lot of time helping get my new phone up and running and explaining how things work. You are fortunate to have this outstanding employee!”
“I stopped in today thinking my iPhone had been hacked. Turned it was frozen. The gentleman that helped me was just awesome!! Will be going there when I buy my next iPhone!”
“The staff very friendly,
As well helpfully to all questions in regards to there experienced on phone technical virus.. So glad to find help at this place..”
“Nevaeh helped my nephew change his number and get accessories for his new phone. Was a huge help since he was having so many issues with bad numbers calling him all the time. Thanks for being so patient with him. It was very needed.”
“Went in to buy an iPhone charger last week. The man, who I assumed was the owner of the store, was very kind and I just wanted to acknowledge him for that. Unfortunately, great customer service isn’t very common these days, and our interaction that day really brightened mine! Whoever you are, thank you again for your true kindness. God bless you.”
“I had an amazing experience here… This was easily the cheapest screen repair in this area. The worker was extremely helpful and nice and it only took 2 hours to repair the screen!”
“I really enjoyed my visit with Cricket Wireless! They help me switched over and they were really patient and stuck with me through! And they helped me with signing into my apps! Thank you!”
“We came in for an upgrade and Jay was fantastic! He is knowledgeable and courteous! Excellent customer service! Other customers in the store at the time were complimenting Jesse as well.”
“If you visit this store please ask for Jackie. Her. Her customer service skills are PHENOMENAL! She took EXCELLENT care of us and even stayed late to do so. Thank you Jackie, you are a ROCK STAR!”
“Awesome! I have visited this store to repair a couple phones and recently a laptop. The price was beyond reasonable and I am so excited to be able to use a device I haven’t used since 2018. It took a couple days but it was worth the wait. Will consider this location again for other needs too!”
“Great service every time I have an issue with my service or phone they're great at solving every Issue. Nina was very nice me and my mother stopped by this store to help set up her new email associated with the account and she was very patient and professional.”
“EVERYONE SHOULD GET THEIR SERVICE THROUGH BOOST!
I HAD XFINITY FOR 7 YEARS AND AFTER 7 YEARS I HAD A SITUATION WITH THEM THAT THEY WERE NOT WILLING TO WORK WITH BECAUSE THEY HAVE A NEW UPGRADED SYSTEM THAT WILL NOT ALLOW THEM TO HELP ME ANYMORE AND BECAUSE OF THAT I WAS VERY UPSET AND I DECIDED TO MOVE MY SERVICE OVER TO BOOST MOBILE. SALEEM AND DANIEL ARE BY FAR THE BEST AND MOST PERSONABLE REPS AND THEY WILL GIVE YOU EVERYTHING YOU NEED AND TAKE CARE OF YOU I TRUST THIS PLACE AND I HAVE ALL SIX OF MY PHONES THROUGH BOOST!
THANK YOU SO MUCH SALEEM & DANIEL!”
“went in to get an apple watch as i just recently switched over to ios after being on android for 20 years or whatever. worked w ashlie and she was amazing. very personable and helpful.”
“I went to One way wireless to get some electronics && Aj was very polite & cool
He was knowledgeable of the products & he even tried to upsale some perfume which is always great for a company & salesman! 10/10 I will definitely shop again!”
“Emily was amazing in assisting me in the purchase of a new iPhone after my old one was stolen. My family recently switched over to AT&T and I’m extremely satisfied with her kindness, helpfulness and proactive service. I was very stressed out after misplacing my phone, and Emily instantly put me at ease. The process was a breeze and I’m extremely happy, thank you Emily !!!”
“Thank you to Melissa who helped me today! Not only save me money on my plan.. but especially understanding the condition my old phone was in to expedite the process to be able to smart switch everything before my old phone died! Saved me an insane amount of stress!!!”
“Kyle the store manager, was a huge help when transferring my old phone over to my new one. He went above and beyond explaining everything and all the new features on my new phone also.”
10:00 AM - 8:00 PM
15896 LaGrange Road, Orland Park
Mobile Phones
“I went to have fiber installed in a new second home near our family. Wireless customers are supposed to get a monthly discount on new fiber installation. I was denied because our existing wireless service is registered at a different address. I reminded them about AT&Ts pledge that existing and new customers are treated the same. Tiffany assisted me. She understood my point and persisted in pursuing my claim until I was satisfied. Tiffany was an excellent customer advocate who is experienced and knowledgeable. What could have been a bad experience became positive. Thank you Tiffany!!”
“I was looking for another phone company with a reasonable price. I was so amazed that me and my husband got 2 new phones, phone cases and screen savers with great prices.”
“Omg Larry was amazing!!!! I lost my phone & went to another T-Mobile & they weren't able to help. I came here & although he was heading out the door, he helped me either way. He's such a life saver!!! I'll definitely always come back to him!”
“i went to target today and when i entered the self checkout the worker named jen was very helpful and was very friendly to customers and had a great attitude and helped me out a lot. the target overall is very clean and i reccomend going to this one for their products and nice customer service.”
“Here's a professional review for T-Mobile at 16100 S. Harlem Avenue, Tinley Park, Illinois:
I recently visited the T-Mobile store at 16100 S. Harlem Avenue in Tinley Park, Illinois, and I was thoroughly impressed with the level of professionalism and service I received. The staff demonstrated exceptional patience and professionalism while efficiently handling a large and diverse crowd of customers.
Francisco, the representative who assisted me, was particularly outstanding. His courteous and knowledgeable approach made my experience seamless and enjoyable. As a result, I purchased multiple items during my visit and plan to return today for additional purchases.
I felt extremely comfortable and proud of the team at this location. Keep up the excellent work, T-Mobile Tinley Park!
Best Regards,
Renee”
10AM - 8PM
4800 211th St C, Matteson
Mobile Phones
“I had a situation that even the call center couldn’t figure out, so I decided to visit the store. From the moment I walked in, I was greeted warmly and kept informed about the wait time. The communication throughout my visit was clear and professional.
Marcus B was absolutely amazing. He took the time to understand my issue, explained all of my options, and helped me find the best solution. I walked in feeling frustrated but left completely satisfied and happy with the outcome.
The customer service was outstanding, and once I decided which option to take, my problem was resolved quickly. If you need help, I highly recommend asking for Marcus B. He’s knowledgeable, professional, and provides exceptional customer service.”
“Josh was incredibly helpful in transferring my service, and was extremely transparent about pricing and plan details. I don’t even live in Tinley Park, but I would make the trip if I had any further inquiries down the road. Great service, friendly, knowledgeable— I would give 10 stars if I could!”
10AM - 8PM
11316 West Lincoln Highway, Mokena
Mobile Phones
“I just want to say this store is excellent in customer service. The service provided by Stephanie, the manager and Lesli at the Mokena T-Mobile store was outstanding, being that I had quit going there because of previous management. But since Stephanie and her team have taken over this store, it has become my number one go to spot for T-mobile, Thank you again Stephanie and Lesli for the excellent service and knowing how to resolve issues and problems. Thank you, Francis!”
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“The experience was fantastic! Walked into the store my wife and I. We were greeted by Kara. At the time she was working with another customer. She made sure we were comfortable while we waited. After finishing with the other customer, she came over to us. We explained to her what we wanted to do. She came up with a better solution to our situation. She took her time and made sure we understood everything. The customer service was superb!”