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“I can’t say enough good things about my experience with Greentech, especially with their mechanic, Mike. I initially thought I needed a costly hybrid battery replacement, but Mike’s honesty and expertise saved me thousands of dollars. Instead of rushing to replace the battery, he thoroughly examined my car, ran tests, and discovered that the issue wasn’t battery-related at all.
Mike found that oil had gotten into the air intake, preventing the car from functioning properly. He showed me the air filter, where there was quite a bit of oil, and explained how this was causing the problem. He didn’t just tell me; he took the time to show me the issue and walk me through it with complete transparency. Mike then went above and beyond by cleaning up the oil, reconnecting the battery, resetting the errors, and taking the car for a test drive to make sure everything was running smoothly.
This level of honesty, integrity, and professionalism is rare to find in the auto repair world. Greentech and Mike didn’t just treat me as a customer; they treated me with respect and care. If you’re looking for a company you can truly trust with your vehicle, I highly recommend Greentech. Thank you, Mike, and the whole Greentech team for your exceptional service!”
“I had a wonderful experience when I went in this morning desperately needing a need key fob. The young gentleman help beyond my expectations. They didn't have my exact fob at their location. So he called around and then management for it. He found it and the a manager had one with them and was stopping in the Elgin today. Few hours later they called. When I went back the young lady there help program and cut the new key pretty quickly. Great customer service!”
“Had a bad alternator still under warrenty, the guys really went the distance and helped me track down my reciept and then they gave me copy of the reciept made sure my new number was saved and replaced my alternator. The managers are great at what they do. I'll def shop there again. Thx again guys. HNY!”
“O'Reilly's customer service is very good, they greet you right away, ask if you need any help, and then follow through. Parts that I have bought there have been of good quality, and the prices are in line with other parts stores.”
“Great people. Have most parts I need. Struck out today. Called ahead. Yes they had parts. Got to store only one u joint and no stereo puller tools they said they had. Wasted time, wasted phone call. Total bull s today.”
“Went in around 9:30 at night because my battery died while at work to get my battery checked and purchased a new one. Asked if the guy that checked it could change it and he claimed it would be too difficult for my make and model (2020 Kia Forte). I knew it was late, but I asked anyway. Went in again the next morning and one of the guys there took one look and said he could, which he did in a matter of 10 minutes. I had no issues after either. Shoutout to him for helping me but to the guys that were too lazy, turning people away in a time of need because it’s late and creating a fake reason is totally unacceptable.”
“Normally when I come in it is just a casual purchasing experience.I was greeted when I came in but I was left speechless with the customer service Salvador gave. From in-person to on the phone, a true asset to this store.Most people who have no car experience wouldn't know the difference.I have over 10 years of working couters at AZ and Advanced, giving credit where credit is due.”
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“I was here today and the young gentleman was very helpful and attentive. He really was looking for the best option that would benefit me the most. Thank you for your help you rock!”