Crate & Barrel in Geneva, IL, offers a wide selection of modern home furnishings and decor designed to enhance everyday living. The store features high-quality furniture, housewares, cooking utensils, unique home decor, modern lighting, contemporary rugs, and dinnerware sets. Customers appreciate the spacious layout, which showcases various displays, making it enjoyable to explore the offerings. The store is known for its exceptional customer service, particularly from employees like Erin and Jan, who go above and beyond to assist shoppers. Erin has received praise for her professionalism and dedication, ensuring a smooth experience even when issues arise, such as with deliveries. Customers have noted her helpfulness in making selections and carrying items to their cars. Jan's knowledge of products, specifically the Nespresso machines, has also impressed customers, leading to purchases they had not initially planned. While most visits are met with prompt assistance, some customers feel overwhelmed by staff who are overly eager to help. Despite this, the overall feedback is positive, highlighting the quality of products and the commitment of employees who take pride in their work. Crate & Barrel provides free interior design services, curbside pickup, and home delivery, making shopping convenient for all.
