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“My subway cell phone broke and they charged me $180 for one, I went to Future Mobile store Guatemala and they gave me a free cell phone with three months of balance and I am going to pay $25 monthly with unlimited Internet, in the subway I paid $65 now if it is very Expensive compared to this store, quality of customer service in my Q'eqchi language.”
“Art at the ATT store was so amazing! He helped me recover my dead father's voicemails from my old device, that I lost. Art went above and beyond to ease my mind. I highly recommend him and that store!”
“Alan, yes look for him if you want one of the best services!! He's very smart, practical, patient and compassionate helping customers resolve issues. Thousand thanks again!”
“My phone is my life line. I had an extremely hard time transferring my data when I upgraded from a 13pro to a 17pro. Went to Dr gadget and James explained precisely how to re factory reset & re transfer all data. What a life saver!! Dr Gadget is my go to for all my phone repairs and questions. Highly recommended to those in the surrounding area. They also had a privacy screen protector and a rear camera protector in stock along with a case. Thanks Dr gadget”
“I am very satisfied with the services that Ron provided, I am also very pleased to say that Angel was an amazing team player. I saw the way he was helping all of the employees and greeting every guest that came in and assisted them with professionalism and promptness. I am very happy with both of Ron and Angels services. 5 stars!!”
“I love Batavia office. AT&T manager is so great. I don’t wanna call his name. Don’t want to say it wrong but I appreciate every time I go in there. They always take care of me. I give them five very good customer service. Those guys are great over there I’m glad to be a part of AT&T with good customer service.”
“Demond is the absolute best! I live away from my parents, and he has been so kind and helpful to them. He also has been wonderful in getting me set with my new phone. An incredible employee who is efficient and genuinely cares to help others. Cannot recommend him enough. He has made the process easy and stress-free for myself and my family.”
“Huge thank you to Brandon at Boost Mobile for making my phone upgrade so easy! He activated my new Samsung Galaxy, transferred all my data, and was friendly and patient throughout. Truly above-and-beyond service! Excellent customer service!”
“I had been having trouble with my phone all week, even talked to multiple representatives over the phone who could not fix my problem. Ali took care of my problem within 15 minutes of being at his store! Very polite and very professional! Would highly recommend Ali to anyone.”
“I had previously went to the location on lake street for assistance and was turned down because i no longer had service with them however i came to this location and manny helped me get in touch with customer support to unlock my old iphone 7”
“I must share my customer experience with Dago....I had a million and one question. (Exaggerating) but a lot of questions and Dago willingly answered every question I had, He even went over and beyond to go check for item that I was looking for. He didn't say we can wait till you come in, or he didn't know....he actually placed me on a brief hold. And he went and looked, I appreciate that on a scale from 1 to 10 I give him a 20!!! I APPRECIATE THE PROFESSIONALISM AND THE WILLINGNESS TO ASSIST. THANK YOU DAGO!!!!”
“Today, August 6, 2026, Brian went above and beyond helping us access our accounts with very little information. My mother is 94 years young and very challenged with technology. Brian’s expertise and persistence was so valuable to us! We have always received stellar service at this AT&T location. I highly recommend Brian and the entire team for all your mobile and business solutions.”
“I'm so glad I stopped here. Jose is the best. He was efficient, caring, and helpful. Made sure all my questions were answered. He made the transaction comfortable and hassle free. I never felt pressured like at the other stores.”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
“Amazing customer service wouldn’t complain one bit staff and Manager were funny and helpful with all my questions super helpful would come again 10/10 service”
“Walked in to setup international calling. Ramone was great! Further explained my plan was ancient, set me up with a new plan at a lower cost with better benefits. Highly recommend the AT&T store on Kirk in Aurora.”
“Daisy and Janet helped me out so much today will 100% recommend this location they gave me good customer service and helped me get out of here fast !! Answer all the questions and concerns I had will be coming back for this kind of service ??????”
“So I had the absolute pleasure of being able to work with Eddie from cricket. Not only is he just an absolute pleasure to talk with he is extremely thorough, and very caring. He walked me through all of my options front to back several times without even batting an eye. He was extremely dedicated to finding me the phone that was right for me, and he made it fun and enjoyable. I recommend coming to see Eddie or any of his associates at this cricket store in North Aurora. Save yourself the trouble and the hassle, and let these people take good care of you, especially Eddie. Thank you again, Eddie.”
“Belem did a great job taking the time out to work with me and their IT dept given my phone has a security issue. I didn't even have this store connect my new phone a week prior since the other store was closed on MLK day. Give Belem a raise.”
“While switching providers, i had nothing but problems with my previous provider.Getting enough information to transfer my phone number. The associate at this location was extremely patient and willing to work with me through every step even if it took four hours. They were able to provide me a phone and service for less than a month's bill with my previous provider. And they wore nothing but a smile. Very cute too”
“I went here this past Saturday and I cannot express my gratitude for both of the employees working that day. I was in a tough spot and the staff working were super helpful as I couldn’t figure out how to activate my new number. I was given both of their names but I lost the paper I wrote them down on. It was a female (very knowledgeable, friendly and eager to execute) and a male who followed her direction and guidance on how to solve my problem. I thank you both for your kindness! - Brittany”
“BEST SERVICE EVERRRRRR!!!! I think all these young ladies deserve to be at the highest corporate #level here is the reason why, they greeted me at the door and then explained which phones provided quality service! Im beyond satisfied with the money I spent! They helped me make a good financial decision! 10 out of 10!”
“Griffin was amazing!
Went in the store, and he was very accommodating. Waved his hand and it was like he was saying, come here I'll fix whatever problems you have with your phone even before I opened my mouth. Told him my problem. He took my phone and in less than 3 minutes phone was fixed.
He was knowledgeable but most importantly his demeanor was very good. He treated me the way he wanted to be treated as human being. Friendly, respectful, amazing.
Not to mention I had a very bad experience.in the same.store a year ago. More.Griffins won't hurt. It will be a plus!”
“This is by far the best boost Mobile! I went to the one by the fresh market and they were rude and didn't know what they were talking about! Then I went to the one on Villa at and the young lady there didn't even bother to greet me. Any question I asked she answered with "call 611" as she was scrolling through her phone. Luckily I remembered about this location, and as soon as I stepped in to this one I was greeted so politely by that one chubby dude and he definitely knew what he was talking about; but overall all the staff are friendly,nice, and just a great help.”
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“Haley is always very helpful and answers all my questions! I can tell she has a good understanding of all the products Verizon offers. She has saved me a ton of money by swapping my internet/wifi service to Verizon!”