“As a member of retail management.I wanna give a big shout out to your employee KIM!. I had pre ordered my new phone and its now time to trade it I stopped at the batavia location met by 2 younger associates and before they even tried helping me get to the bottom of my problem they said I needed to call customer care.So I drove to the location geneva, commons and they are busy unlike the previous store but when she was done with her last customer KIM came up to me and had my problem solved and me happily out the door in ten minutes retail employees like KIM
need to be appreciated”
“Patrick is awesome! He handled a busy store by himself with grace, took care of problems, and made sure to acknowledge everyone who came in. I've been in retail sales for over 20 years and was highly impressed overall. His connection, ability to read his customers, and his cander was nothing short of impressive.”