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“I cant thank Kyle enough for helping me for this entire buying experience so easy and enjoyable. I will make it a point that if a friend or family needs a car to go see Kyle Lackner, Vip manager!!!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“If you know what's good for you, and you're interested in a Honda, go to the Schaumburg dealership and ask for Kevin Hanson. Nice guy, very transparent, informative, and wants to ensure you're satisfied with your purchase. Finance guy is also hilarious and made everything easy.
Good people working here. Seriously, I'm not always easy to please (Kevin can attest to this, I'm sure) and I literally can't recommend Kevin enough. Honest, easy to get along with, and knows his stuff. I will contact him in the future any time I'm looking for a Honda.”
“We made a reservation and even though they didn’t have cars available when I arrived to the place, they still respected it and found me a car that was brand new and very clean. They provided great service and didn’t push me to get any extras.”
“Fantastic experience from the team at this location of Enterprise. Initially renting a sedan but they bumped me to a great SUV. It was super easy and quick to get the car and was very happy with their service. Highly reccomend as the team is incredibly friendly and made the whole process very convenient.”
7:30AM - 5:30PM
540 North Cass Avenue, Westmont
Car Rental
“I had a wonderful experience at this Enterprise! Katie was super helpful, picked me up from Gerber, and was very helpful and courteous. They got me back on the road in a seamless manner. Thank you!”
“A great place to get a car when other local rental locations tell you your actual reservation doesn’t guarantee you have a car. Vicki is exceptional and we had a smoke-free Ford Ranger for two weeks which they cleaned just before we picked it up. Highly recommended. They do have a safe to deposit keys after they close.”
“Budget Car Rental: Very easy to rent, very fair price and great car to get to work & back!! Great experience!! Shiva was so easy to work with on returning the vehicle!!”
7:30AM - 5:30PM
504 North Rte 59, Naperville
Car Rental
“Originally had a reservation with Budget in Aurora, when I arrived they had no vehicle for me but their Naperville location did - for whatever reason the Budget location in Apple Maps brought me to an Enterprise.
We quickly realized that my reservation was not with Enterprise, but the manager on duty informed me that they had vehicles available. She set me up with a minivan for the same price as I intended to pay for the Camry at Budget.
The customer service and hospitality at Enterprise was a night and day difference compared to Budget. At Budget, the lone employee was unable to even provide an address for the location alleged to have a vehicle.
At this Enterprise location, on top of their excellent and hospitable customer-service skills, they were also able to clearly answer my questions and address my concerns, all with a smile.
Pick up and drop off was simple as can be. No hidden charges, the vehicle was fully functional, 99% clean upon pickup, and 100% satisfactory for our needs. They helped turn a rough morning into a positive experience, I'd be happy to use their services again.”
“Shiva was fantastic to work with! We needed a rental at the last minute and he was able to get us exactly what we needed even though it was 20 minutes before closing time! I would highly recommend this location for anyone needing a rental!!”
“Great facility to rent a car, staff are courteous and very professional. No stress calm clean and organized environment. Nice car selection. Shout out of gratitude to Grant and Emmalena.”
“The staff at the Schaumburg/Golf Rd location are the nicest I ever met. The customer service was superior. Very patient and friendly. We switched from a minivan to a large SUV. Very easy! I will always rent from Enterprise...”
“Customer service was amazing. The representative was very polite and friendly and made sure the vehicle I was getting was what I wanted and made sure I was comfortable with my rental. The vehicle drove great, you can tell they definitely service their vehicles at this location properly.”
“The rental pickup truck needed servicing. However, the staff at Enterprise - Villa Park responded and did a fantastic job making Enterprise my favorite rental company.”
“Was very pleased with the customer service in this location. I was working with Kole and he was a really pleasant person and worked with me for a couple of hours trying to find me a van after a different location failed to provide one (and I made the reservation months ago). He called multiple locations and was really considerate of the situation. Thanks to him our family vacation went well.”
7:30AM - 5:30PM
950 S Roselle Rd, Schaumburg
Car Rental
“Absolutely fantastic experience with this Enterprise location (Schaumburg on Roselle Rd.). I had a car rental for a good month and a half and everyone that I dealt with was very well trained and professional. I would definitely recommend this location and personally use them again.”
“This is my go to car rental spot!! Kenny always has a smile on his face and gets you in and out as quickly as possible.
I have rented here many time and am never disappointed. My only suggestion would be to get a bit more help during busy times as 1 person trying to do it all seems unfair and overburdening.
But I will continue to be a loyal customer and recommend this place to others!!”
7:30AM - 5:30PM
404 East Roosevelt Road, Glen Ellyn
Car Rental
“They were easy to work with and quite fast.
When I need a rental vehicle, they can be counted on to provide one with no hassle and mostly reasonable policies.
I don't love the toll pass pricing. I'd prefer if they charged based on usage rather than rental days. I passed on it for my last rental and took detours rather than pay for 7 days when I'd only actually be using it on 2 of them.”
8AM - 5:30PM
1001 West Irving Park Road, Hanover Park
Car Rental
“Mike was awesome! He was extremely attentive and helpful. An SUV was not available, but he found me a vehicle that suited my needs with all the bells and whistles. He cleaned off the car for me as well, as it was snowing a bit. He contacted me a few days later to check my status and asked if I wanted to switch to a different car. I appreciated that and said I was content with the car I was provided. He also refunded my initial deposit in a timely manner over the phone, which put me at ease! Great customer service getting picked up at the body shop, and it was convenient being able to leave my car at the shop once i picked up my car. Thank you! I'll definitely be back!”
“Professional folks and a good selection of cars! The team members take to their explaining everything and make recommendations, sometimes wish they have more personnel on Monday mornings because they are busy and reduce the wait time.”
“Vicki is amazing !!! She is always pleasant and friendly and makes the entire rental experience a pleasure. I remember last time I rented the air conditioning was out at the office and the interior was like a sauna yet despite the heat she was still smiling. Gold star”
“I usually rent straight from the airport, but for our recent trip to Chicago, I decided to go a few extra miles to the Avis on Landmeier in Elk Grove. It saved a lot of money and was definitely the right choice.
The highlight of the experience was Arsenyl at the front desk. He is incredibly friendly, always smiling, and really knows the process inside and out. The branch can get busy with customers and constant phone calls, but Arsenyl handles everything smoothly, one person at a time, without missing a beat.
Because this location has a huge lot, they offer a much better selection of cars than you might expect. They also have an on-site workshop, which meant the vehicle I picked up was spotless, well-maintained, and ran perfectly.
With better rates, clean cars, and excellent service from Arsenyl, I highly recommend making the short trip here instead of paying airport prices!”
“I have been renting here for several years and am very satisfied with this location. Mike provides excellent customer service. Vehicles are very clean. I will continue to rent from this location.”
“We actually went to TS SPECIALISTS which is located in front of Hayes. We will not take our car anywhere else. The mechanics know what they're doing and treat customers with respect. Try them before you go anywhere else.”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
“Returning my rental car was easily the best part of the travel process, thanks to the team here! Charles was absolute gold— super helpful, hilarious, and made sure everything went smoothly from start to finish. Big shoutout to his buddy Thad as well, who is always consistently nice and welcoming every time. It’s rare to find customer service that’s both genuinely helpful and great fun to interact with. If you get Charles or Thad, you’re in good hands!”
“Kenny is outstanding! Great customer service skills, always so helpful and always going above and beyond to satisfy the customer. He’s truly PHENOMENAL!”
“Here’s a polished version that sounds more enthusiastic and professional:
I’ve been renting cars from this Avis location for over two years, and the service has been consistently exceptional. Christina, Carlos, and Eddie always go above and beyond to provide an outstanding customer experience.
They are incredibly attentive to detail, making sure every vehicle is spotless, well-maintained, and ready on time. Their professionalism, efficiency, and dedication truly set this location apart.
What I appreciate most is their positive attitude. Every time I pick up a car, I’m greeted with warm smiles, genuine friendliness, and a willingness to help. They make the entire rental process seamless and enjoyable.
Exceptional customer service is hard to find these days, but Christina, Carlos, and Eddie consistently exceed expectations. They are a tremendous asset to Avis, and I highly recommend this location to anyone looking for a hassle-free rental experience.”
“Best place to rent a car. Mike does his best to offer the best price available to his customers. I got a better deal by paying in store, better than the online deals out there.”
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“Hertz Car Rental Glendale Heights really came through in a pinch with on line reservation and availability. Located in Sunrise Chevrolet, the location hosts Hertz, Dollar, Budget and Avis. Gold+ members save about 25% Off and check out the website for manager specials during the week. Car selection was bare minimum and got to drive a 2025 Hyundai Elantra with barely any miles on it. Hertz Car Rental Glendale Heights takes care of their inventory and counter staff is helpful in getting you and car on the road.”