Budget Car Rental is highly praised for its friendly and professional service. Customers appreciate the quick and easy reservation process, with staff members like Vicky and Ali providing helpful and kind assistance. The staff consistently go above and beyond to meet customer needs, often offering better options when the preferred vehicle is unavailable. One customer shared a positive experience with Eddie, who went out of his way to help with equipment and solve a problem that could have impacted their move. The vehicles are described as clean, and the prices are competitive, with some customers receiving full-size cars at economy prices. Overall, the team is attentive, helpful, and eager to ensure a smooth rental experience, making it a recommended choice for renting cars.