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“Completely satisfied with our experience of purchasing two auto key fobs. They were very friendly, professional, and knowledgeable.
Programming was completed within 15-minutes for each car and we were on our way.
Definitely a cost savings purchasing and programming through them.
I highly recommend their services.”
“It's been a while, since I've been here. There are 3 auto parts shops, which all seem to have the same or similar business model. I also go, across the street to Advance and up the street to Auto Zone. Which one I go to depends on convenience, price and availability. I like all 3 places equally, as they are basically the same thing, in a different paper bag. ?♂️”
“I’m super impressed! We called ahead, got a quote for a used tire, and pulled up and only waited for 5 minutes or less. They instantly serviced us and the service only took about 10 minutes total, not even!
We were there for under 30 minutes, got our tire instantly replaced and got a GREAT DEAL!
100% recommend Tires Unlimited!”
“Jen at O’Reilly Auto Parts is hands-down the best! He’s the manager and provides the most outstanding customer service I’ve ever experienced at an auto store. He knows exactly what he’s talking about and will make sure you get exactly what you need. Go see him—you’ll be in excellent hands!”
“I've never had a problem with their batteries if anything I've gotten at 2.5 yrs out of the used until I can afford a 200-250.00 battery guys are always pleasant answers questions and always tell make sure you keep your receipt in the car just in case!!”
“We're from out of state, and our truck started making a terrible grinding noise. We limped into the parking lot and diagnosed the problem. Wheel bearing. The employees went above and beyond helping my husband get parts and tools so we could get back on the road safely. Thank you for being there for us when we were so far from home!”
“Josh went above and beyond to help me get my windshield wipers on. They were a little resistant. He also helped me identify the issue with the rear wiper's fit and talked to me about the warranties.”
“My wife and I were traveling from Connecticut heading north on 57 when a piece of the undercarriage in front came loose and was flapping making all kinds of noise. A bolt was missing, and parts were broken off from the front bumper underneath.
I saw the O'Reilly's from the highway and decided to see if maybe I could fix it with duct tape or something.
Tommy was at the counter, and I explained the situation and he recommended twist ties and gave me a couple of good tips.
So, Tommy. Your advice was perfect. The twist ties endured over 900 miles of highway driving since we were there Friday the 20th. We returned home Monday night without any further issues.
Thanks for that great advice and we wish you all the best!”
“We were on our way to Michigan when our check engine light came on. We stopped in this O’Reilly and Jeff quickly helped diagnose our issue. He was very helpful in getting us get back on the road!”
“Interstate employees gave good service and advise I brought a new battery... I came to the store with the sense of leaving with a new battery...my conversation with the employees assured me buying was the way to go ???”
“My mother went to the O’Reilly’s in Chicago Heights today regarding an issue that she has been having with her car. Specifically, her engine light was on, and she needed some assistance with the next steps. I don’t have the name of the woman who assisted her, but she was extremely helpful. My mom was able to get her car fixed. Everything is working properly. She purchased a part from O’Reillys and it was cheaper than what a competitor was telling her. So it was just better service overall. And I just want to thank the employee there that helped my mom today. I am extremely grateful.”
7:30AM - 10PM
14230 S Cicero Ave, Crestwood
Battery Stores
“I'm really thankful for Tony, he got me in and out real quick and was kind enough to put the new windshield wipers purchased on the windshield when it was raining outside. Thank you Tony! 11/13/2024 at 9:32pm”
7:30AM - 10PM
2415 Ridge Rd, Lansing
Battery Stores
“Years ago I met a man named Scooter at O'Reilly's Auto Parts in Lansing. He impressed me with his warm welcome, professional expertise, and can-do attitude! He was like a breath of fresh air in the auto retail business. Since that day, I have returned time and time again only to receive the same outstanding customer service, singing his praise to my family and friends. On my most recent shopping visit, there was a little lady sitting on a chair, whose car had overheated. Scooter called a tow truck for her and was taking care of her until they arrived. She was telling me what I already knew, that he is a wonderful human being and amazing representative of O'Reilly's Auto Parts! I've never before left a message like this, and it is long overdue. BEST PLACE IN TOWN! Thank you, Scooter, whom I now call friend.”
7:30AM - 10PM
1458 Sibley Blvd, Calumet City
Battery Stores
“Daniel at this O'Reillys was very professional and helpful. even though O'Reilly didn't carry my part, he helped me locate potential carriers of the part that I needed for my old school project. I don't know the names of the other team members but they were pretty engaging as well. Appreciate the help guys!”
7:30AM - 10PM
1640 165th St, Hammond
Battery Stores
“Had my car break down on the highway and somehow limped it to this shop with 4 broken lug bolts and my tire barely holding on. They had my part and not being from the area me and my husband fixed it in the parking lot not knowing that it wasn’t allowed and the manager/worker told us it was ok to finish the job and was extremely understanding and nice. Thank you so much for your kindness!”
“Good place with comparable prices. The staff will always try to help find what you need and if they don't have it in store they will always order it for you for pick up later.”
“Got all parts you need to spark plugs to KN air filters forgot his name but i think he was Mexican gave me tips to fix my Mustang 3.7 V6 2012 when i was having alot of turbo lags”
“The customer service at O'Reilly's is always really great. I've been to multiple locations across Chicagoland, and it never fails, consistent friendly attentive customer service. I can't say the same for the other auto parts stores.I've been to all of them, and I decided to put a review here because of the consistency of great customer service.”
“Sure glad I stopped in O'Reilly, in Harvey to get bulbs for my dimmer lights. James got the bulb I needed and tho they were busy, they even put the bulb in for me.. ?”
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“I went to the store to replace my headlights, which should have been a simple task! The service I received was Great!! Management and his staff, worked on my car until everything is fixed!! I appreciate what they did for me and they made sure that nothing they did was installed wrong.
I can’t thank them enough for all their efforts as they made damn sure my new lights were installed perfect!!!
Please pass along my heart full Thank and give that staff a Raise!! Edmund J Horvath Jr.”