Mailbox Centers near Grayslake, IL

“10 STARSBEST CUSTOMER SERVICE EVER! Love this location and the people who work in here! Raj and Andy are my favorite! They are just beyond helpful and patience with my returns to Amazon. They are wonderful to talk to and willing to help you with whatever your needs are. They are personable and a great asset to the company. Their customer service is one of the best experiences we’ve had in many years!!! We highly recommend this location.Great hire manager. They deserve a raise.”

“Can’t say enough good things about this place. Mac was awesome, so friendly and ready with tasty beverages throughout the day. Plenty of space, quiet, and fantastic prices. My wife and I worked there all day long to give my parents and the grandkids some time together. We will absolutely return without any hesitation!”

“While the company has already received many positive reviews, I wanted to add mine. They did a wonderful job of procuring and installing our new mailbox at a very reasonable price. Now, we just need to get some mail.”

“Great place. The people are super nice. They were closed and we saw that someone was still in there. They open up just so we could get a form notarized. I highly recommend coming here for all your needs. I will warn you that they have been having issues with the address directing people to their building. As of 8/27 it was working; the issue seems to be that the address is listed as 260 E Belvidere and it is 260 W Belvidere. So if you are typing the address into another gps device it will take you into Grayslake; just make sure you change the Easy to West. It is on the end of the building after the cleaners. There is not a huge sign so just keep your eyes open for a building with blue awnings and it is the last one by the cleaners.”

“I have been using Hemant and this UPS Store since it opened for everything from notary services to purchasing shipping supplies to sending packages. I am always happy to have an excuse to go in and see Hemant. I could buy packing supplies a little cheaper elsewhere, but this store is super convenient and Hemant is awesome!For the first time this week I used Hemant for something more important: to package an expensive item for shipping (via FedEx). Hemant was great in that his price was reasonable, he did it quickly and let me send him a FedEx label and schedule a FedEx pickup at his store. I felt like this was very customer-focused concierge service that was well worth the price.Unfortunately, the $2k alabaster sculpture arrived to the receiver damaged. It was insured for the full amount through FedEx and a claim has been filed with all relevant photos and info.I called Hemant to let him know what happened and that it appeared to me and the receiver that there was not sufficient packing material and the claim could be denied by FedEx as a result. Though Hemant said he thought he packaged it sufficiently, he took the tough news in stride and asked to send the photos of the damage and keep him updated on the insurance claim.I have such high regard for and faith in Hemant that I am leaving this review knowing that if FedEx does deny the claim, Hemant will do the right thing and pay for the item in full. He is that kind of person and businessman.The character of people and businesses only shows its true colors during trying times and when mistakes are made. I have the utmost confidence that Hemant will make it right, if necessary. I will update this review accordingly.”

“I needed to do an Amazon return. It proved to be a little bit of a difficulty but the couple were so friendly and helpful and didn't give up until it was right. I have been here several times over the years and everyone has always been nice to deal with.”

“The return I just did was so quick and easy. the method/process is simple on its own (for Amazon at least, can’t speak for all types) and unstressful already but the customer service (in this case by Dominick, but I’ve never had a problem) made it that much better honestly. I was in and out in under a minute.”

“Super cool people working there!Had the wrong address on a package I was trying to send and they sent it back to me. Had to take it back to have them ship to the right address and the guy gave me a good discount.Super friendly and awesome!”

“Customer service rep. Tom who helped me was Great! There were a lot of other customers coming in at like 6/6:30pm and he was able to help everyone- including myself! Professional and kind. Gave me a suggestion and helped me figure out how to print! It seemed the other customers were happy too- thank you for being kind and very hard working!!”