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“I had a great experience at Grayslake AT&T Store. Morgan and Ally are very knowledgeable sellers.
Ally LaCount was helping me with my new phone. She was very patient with me.
She answered all my questions. Ally also helped me choose other products which I needed for my phone.
Excellent job!”
“This location is great! Fast and friendly service! Kai did an awesome job taking care of my phone issue for me and was very courteous! Highly recommend this place for all your phone needs!”
“Zach was very helpful and provided us extraordinary customer service! Thank you Zach for taking care of us! We will definitely refer your brach to our families and friends.”
“Must be new owners last x I was there it was filthy, smelly and there were bugs crawling everywhere...HOWEVER IT WAS CLEAN N STOCKED N THE GIRL WAS GOOD! I left happy ?”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“Charlise, was patient, friendly & knowledgeable. We witnessed that by the other 2 customers ahead of us. When our turn came, we got the same level of service. We also learned that older Verizon plans start gather extra charges after time passes. Great to know, $20 per month was saved on the new plan, with the exact same features. -- She really went above and beyond!”
10:30AM - 3PM
369 N Cedar Lake Rd, Round Lake
Mobile Phone Accessories
“Exelente !!! fué el trato que recibí de Anabel, me ayudó con mis preguntas muy amablemente. Hizo cambios en mi cuenta con mucha paciencia y dedicación. Exelencia en su trabajo. Gracias Anabel.”
“If you’re a trucker ?? that enjoys gaming ?, traveling with smart devices ??. Tap in w/ my man Dee with the WiFi for your truck, the deals he throwing. Even Tom Brady can’t touch ‘em ???✊???”
“Lupe was very knowledgeable. She took the time to explain my options and answered my questions. She took her time and explained what she was doing as we went through the process. By far the best experience I’ve had at a Verizon store. Was dreading the process of purchasing a new phone, she was amazing. Actually left the store with a smile on my face!”
“I visited the shop today with a moisture-damaged phone and was unsure what to do. The man in the store did an initial check on my phone and gave me multiple options from full repair, partial repair, and a replacement phone that I got to test in store right away. He was open about the costs of each and did not intimidate me in making a decision. The respect and honesty made an impression on me and I will definitely return with any electronic repairs I will have in the future.”
“Today my family and I went to the Round Lake location to upgrade our iPhones. We were greeted by two incredibly kind and welcoming employees: Bryan and Julian. They were very quick to help us get our upgrades, as well as incredibly willing to answer any questions we had and were overall super helpful and friendly. When there was downtime due to transfers or software needing to be updated, both Bryan and Julian took the time to ask questions about us and were so enthusiastic during the entire process. This is by far the best experience we’ve had when getting new phones and we will 100% be back!”
“This is the 2nd time that Karen goes above and beyond on helping me my wife and my daughter. Karen is very professional , knowledgeable , and able to assist all costumers that come in through that door. She greets all and is able to help all. Karen makes sure costumers don’t walk out the door without being waited on. I did retail quite some years ago and am costumer orientated. And know how important it is to make sure the walk out of the shop happy so they can come back and shop at the same store. You can tell when people really want to help and love their job. This employee Karen goes above and beyond. Keep up the good job.”
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“Comlink has fixed/repaired my laptop, cellphones, dvr for surveillance cameras and watch. If there is an issue, they keep you informed. Great place and can trust them.”