8:30AM - 6PM
533 N Milwaukee Ave, Libertyville
Banks
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
“I have never dealt with a bank where the customer service is so amazing. The tellers are friendly, the receptionist is so welcoming and the personal bankers are knowledgeable and understanding! I have dealt with many banks in the past but nobody can compare to the Lake Forest main bank! I will do as much business with LF bank as possible. Thank you for keeping the personal touch.”
“I have been banking at BankFinancial since 1987 and I absolutely love coming to the Lincolnshire branch. All the staff is very friendly and super helpful especially Dorothy. I have been working with Dorothy for years and years and I am so lucky to be a customer of this bank and particularly of this location. Highly recommended this bank”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“I have made this my favorite bank now. After being with Bank of America and being affected by the COVID Pandemic i no longer had direct deposit. Jose the teller at this bank went above and beyond my expectations when I was using their coin machine ( BTY no fees being a customer already) I accidentally dropped a sentimental medialian. Jose took the initiative to open it that same day and retreats it for me. Amazing customer service and they know my name every time I come in. I get greeted by my name by Marlene.”
“I recently opened an account with Associated Bank and have been extremely impressed with their level of customer service and convenience. The staff is friendly and knowledgeable, making the account opening process seamless. Their online and mobile banking options are user-friendly and provide quick access to my account information. I also appreciate the variety of convenient locations and ATMs. Overall, I am very satisfied with my experience with Associated Bank and highly recommend them to anyone looking for a reliable financial institution.”
10AM - 5PM
863 N Milwaukee Ave Unit 500, Vernon Hills
Banks
“Jay Montoya made the experience very pleasant and professional. I'm extremely grateful for his service and expertise to all my questions and concerns! I highly recommend everyone to go see him in person!”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“I have been doing business with Huntington Bank in Waukegan for four years. The people who work there are such a pleasure to deal with. They are always polite, personable and professional, which is why I choose to go into the bank rather than use the drive through or the ATM. The longest I have ever waited to see a teller was five minutes at most and it is typically less than two.”
8:30AM - 5PM
1835 1st St, Highland Park
Banks
“This bank is a standout. Personal service and meeting with a banking expert is convenient and friendly. Here, customers can avoid one of the very stressful annoyances of our complex world today, getting dumped into anonymous phone hell. Anyone giving this bank a mediocre rating should try dealing with megabanks with no ties to the community.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
“Friendly and helpful employees make my banking experiences pleasant and easy. I have had accounts here since they first opened in another location and then built this building. I highly recommend them for all your banking services, mortgage, HELOC, new and pre-owned car loans.”
9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Great customer service! I was greeted right away. I didn't look very presentable since it was hot and I was coming from a salon appointment, but the staff still treated me with respect. I would highly recommend this location. I drove 20 min to this branch due to the reviews . Everyone on staff is very knowledgeable of their products and services. I had a terrible experience at the location at Foster and Harlem so I decided to drive to this location due to the reviews. They did not disappoint. They were very customer centric.”
“I called Barb Kubas needing a letter written and notarized. She was so very helpful got me what I needed in under an hour. This is a perfect example of why we bank with Lake Forest Bank. Excellent customer service!”
“Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.”
9AM - 6PM
1802 Belvidere Rd, Waukegan
Banks
“Maria was amazing with helping me set up accounts for my children. She’s very knowledgeable when it comes to her job and the business of banking, I love how she gave my son a short financial literacy course in such a short period of time! She was on point and I plan on traveling to meet with her in the near future! Definitely a great branch worth the trip from Zion!Great customer service and very patient schedule with Maria Henriquez!”
“The best bank in Northern IL. Fabulous management. Solid advise for investing because they know their products. As a local business owner who has experience with local banks I can tell you this is the place to put your $$$.”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
“This 1 star review turned into 5 stars…I tried calling this branch to find out if they had notary services. After many prompts via the automated answer service, I eventually got a message saying they were busy and to call another time. Dismayed, I started to write this review. Then, the branch called me saying they missed my call and could they assist me… nice work Chase. Thanks for answering my call and letting me know if you had a notary on-site (they don’t). You saved me a trip on a frigid winter day and recommended branches that do offer this service.”
9AM - 5PM
325 Tri State Pkwy, Gurnee
Banks
“ALEC is an excellent local CREDIT UNION. I deeply believe that everything they do is directed towards satisfaction of their members! I had a pleasure working at ALEC for 10 years and I can say this guys do their business in the most MEMBER focused manner! No games, No hidden fees, super easy process! Great place to work and great financial Institution to take care of financial business!”
“My Wife and I got a Home Equity Line of Credit through First American Bank. I cannot believe we waited this long to do this. We were paying around 20% for all our cards and FAB offered us 8% ish for all our cards. They saved us so much money! Sherl from the Gurnee Location was incredible! She was so Friendly, patient and knowledgeable and got us through this so quickly and easily. We would highly recommend FAB and Sherl for anybody that wants a Home Equity Line of Credit”
10AM - 1:30PM 2 - 6PM
6590 Grand Ave, Gurnee
Banks
“Jaylen from Gurnee branch and his staffs always greets me whenever I do any transaction there customer service are well beyond my needs . I also love their customer services. Keep pushing guys ???”
“Terrible website. Tried to set up a payment. After a half hour they had enough info to verify my account. Verification never happened. Never had this much grief setting up a payment.”
“I recently opened an account with Associated Bank and have been extremely impressed with their level of customer service and convenience. The staff is friendly and knowledgeable, making the account opening process seamless. Their online and mobile banking options are user-friendly and provide quick access to my account information. I also appreciate the variety of convenient locations and ATMs. Overall, I am very satisfied with my experience with Associated Bank and highly recommend them to anyone looking for a reliable financial institution.”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”