“I’d like to give a BIG shoutout to Liz, Lucy, Terri and Gina at your Lake Bluff branch. EVERY time I walk into the lobby I am greeted with big smiles along with Courteous, Polite and Professional service from each of these beautiful ladies, along with incredible senses of humor that have carried me through me through a mishap or three. They each always ask about my little family and their wellbeing as well. That is not always the case with every bank or business. These ladies deserve a raise! Thank you Liz, Lucy , Terri and Gina.
Happy New Year my friends”
“Sweetest staff ever. I delt with Kinnari Rajyaguru, she is so professional, polite and knowledgeable. She told me everything in detail, made sure I know everything before I left. Also made sure that the other ppl are not getting late. Thank you!”
“I have been banking here for over 11 years and they have provided personal, timely and professional service. Sure, I have had a few hiccups, but they have always fixed them in a timely manner. This is a local bank that values it's local clientele, unlike the big national banks that treat you like a number . Once I broke free of the big bank gimmicks, I realized that my business does matter to someone. Plus how do you trust big banks that pay more in fines every year than any other industry. In 2023 they paid more than $9 Billion.”
“God bless you and again I thank you from the bottom of my heart!" "Thank you very much for all you have done for me Mrs Kathrin. This has not been the easiest case and we appreciate your effort and support..I just withdraw my profit $5,255 of investing $500 with Kathrin...You can also invest with her now to also share this good News.”
“Love Fifth Third Bank in general! Always great personnel and customer oriented. This is not my usual branch but we needed a notary on a Saturday and this branch had one available for us. (No Charge) She was waiting for us when we got there. As we had a lot of papers for signature she spent a ton of time with us. She never made us feel rushed or like we were imposing in anyway. We had such a great experience I kind of wish this was our branch.”
“The tellers here are AMAZING! I don't know what Mika does to receive customer service that would be subpar, but maybe should reflect inward on that. There is one girl in particular who is consistently friendly, helpful, and who goes above and beyond. Her name is Brittany, and I love when she is working when I go there!”
“I use this bank for business needs and am always more than satisfied with the service. The staff is very friendly, helpful, & knowledgeable. Chris, Jackie, and Cristina are always attentive. Thank you for a great experience time and time again.”
“I have been with BMO for over a year now.As far as I'm concerned this branch goes over and above any expectations I could have imagined.They got the working line of credit for my construction company raised from 100k to 450k as soon as I moved my business to them.I couldn't be more satisfied.”
“I have been banking with Lake Forest Bank & Trust and the Wintrust family of organizations for approximately 10 years now. I must say the Lake Forest Bank & Trust family has been amazing to work with in every aspect! Personally, Barb and Nina at the main branch are always a trusted partner that I know can get things done in an efficient and timely manner for me whether I have questions on my existing accounts or am opening a new account. Janice was extremely helpful when I was considering a home equity line of credit. Commercially, I have been well taken care of by Steve when it comes to my small business checking and line of credit accounts as well as a building mortgage loan. Steve was also instrumental in connecting us with contacts at the Small Business Association which allowed us to secure additional funding to expand our business. Robert at Wintrust Mortgage helped secure me a sub-4% loan when it was time for me to purchase a home. He had an excellent team and mortgage process that allowed me to close in 49-days from offer to closing. Apart from networks in the business community, they have a commitment to our local communities and they show it. From participation in local parades and school capital improvement campaigns to supporting the Chicago Cubs and diversity in the workplace and diversity programming for the greater Chicago community, this bank and their leaders are behind me. This type of support, leadership and access to people in the business and local community is why I will continue to partner with Lake Forest Bank & Trust and the Wintrust family.”
“Nice little Bank of America! The Branch Manager Rich greeted me and made sure all went well! Mike was very helpful in solving my issues and Natasha was very nice in checking me in! Very pleasant experience!”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”