“Friendly customer service! We have been banking with Community Trust for over 20 years. We appreciate the way they always treat us with kindness and make you feel welcome! Any time they think there might be identy theft or that there is an incorrect charge on the account they will notify you immediately. Thank you!”
9AM - 12:30PM
325 Tri State Pkwy, Gurnee
Banks
“ALEC is an excellent local CREDIT UNION. I deeply believe that everything they do is directed towards satisfaction of their members! I had a pleasure working at ALEC for 10 years and I can say this guys do their business in the most MEMBER focused manner! No games, No hidden fees, super easy process! Great place to work and great financial Institution to take care of financial business!”
“10 star rating but the Stars don't go that high never had a problem from the bank every person I've ever dealt with was very helpful in resolving any questions and I've dealt with Gurnee and Riverwoods I recommend this Bank and I've never recommended anything in my life before if every business was as good as Northside the world would be a great place PS my compliments to everyone that works for Northside helping me through my difficult times in my life signed Forrest Christie”
9AM - 1PM
6409 Grand Ave B2, Gurnee
Banks
“The staff here is always very helpful and knowledgeable! The space is clean and I know I’m always in good hands when I come to them for my financial questions or concerns. They handle all my financing as their rates are the best!”
“My management and the other employees at the gurnee branch are some of the most knowledgeable and helpful with every minor detail is taken into consideration and a special thanks to jaylen and pushpa they are exceptional at there jobs and I really appreciate there personal attention to my needs and my company and my wife thanks them as well ...this is your best branch team thank you tweearand j. Hill”
“All ladies give excellent care always good actitud and friendly service .Thank you special honor mención for Zahra and Amaira thank you for your patience and appreciate it all ladies. you are so nice.!!”
“THANK YOU THANK YOU THANK YOU!!!It’s been hard for me to get to the bank because of my work schedule and my closest branch is thirty minutes away. My husband called to let them know I was going to get there two minutes after closing and they actually waited for me! So freaking thankful because with the work, holidays and kids it’s been hard to get there before 5 o’clock. Thank you so much to the staff that stayed to help me!”
“Just came into make a transaction today. It was nice. They effectively get the job done and are friendly. This was probably one of the first BMO banks that I have seen be very nice like this in last few years. Probably the quickest and most attentive service from BMO Harris I have ever seen since 2020.”
9AM - 1PM
6589 Grand Ave, Gurnee
Banks
“A family member had an emergency situation. Thankfully I’m in a position to help. This has been my bank for eons, and Thomas was able to help me secure a loan within 10 minutes. Thomas, in Gurnee, is an amazing banker and took excellent care of me & my family. We can’t rave enough. We appreciate you, Thomas. Thanks again!!”
“I might have agreed with some of the other reviews until just recently.... They often seem understaffed.... However having been helped by Michele, a banker, recently I will say that not only was she super knowledgeable but very helpful and extremely kind. If there were more people like her not only at this branch but everywhere, the world could be tad nicer. Thank you for your Stellar service.”
“I went to his branch because my card was damaged and I'm so glad that they print debit cards rights away and they also have some snacks. The workers are very welcoming and they greet you”
9AM - 1PM
6495 Washington St, Gurnee
Banks
“My father, Miroslav Lasovsky came in on Saturday about 2 weeks ago and needed help with setting up his online banking. He went to Waukegan PNC and received no help after that he went to Gurnee PNC and spoke with Karen and she helped him, step by step. She was willing to help my father, very sweet and charming lady. We want to thank her again for the service she provided.”
“GLCU staff and customer support is excellent. They are helpful, kind, patient, and knowledgeable. My dog got a treat in the drive through one time also which was fun!”
Open 24 hours
6495 Washington St, Gurnee
Banks
8:30AM - 2PM
6400 Grand Ave, Gurnee
Banks
“I am frequently visiting this location for my work. Chris is one of favorites to visit, as well at the taller blonde gentleman. Both are very friendly and welcoming and Chris is great at remembering his regulars names. He has definitely set the bar high in customer satisfaction! The other tellers are very pleasant as well! The manager with the short brown hair is always moving and talking with guests. The overall atmosphere is pleasant and well decorated.”
“I contracted Covid on 10/4/21 it left me with severe side effects. I was able to talk by end of December and I called the bank’s financial hardship department for help in paying since I had lost my job and couldn’t work for months. They told me that if I could pay $209 by the 18th of January it would help my credit. The person I spoke to put the payment thru on the 31st and the next day my $9 in my checking had turned into negative -$199. I have no money and I don’t start my job again until the 10th. You decide what this banks worth is. The worst part was the person who answered my call in regard to this said “and what would you like ME to do ?” He told me to call them back again and it’s been 4 days. The next person told me to remain professional and all I said was I hadn’t and wouldn’t eat tonight. Apparently that was offensive to this person too.A financial hardship program helped me get back on track with the bank. FYI to all. .”
“Thank you Hifza Malik for your fabulous time and help for setting up my online banking.Prior to visiting your branch, I went to a huntington branch on green bay Rd and they treated me very bad and the customer service was very poor up there.I would say this branch has best professional, knowledgeable, patient and friendly tellers.”
“I've been using Consumers COOP since 2000 not just for banking but for all my loans. I have never had an issue that couldn't be resolved with a simple phone call. They are always efficient and professional. No hidden fees and often the best loan rates.”
“A customer service representative named Loraina (sp?), just helped my elderly mother negotiate her bank account. She was excellent and let my mom get a full chat out of her :) Really nice lady, wish there were more people out there like her.”
9AM - 2PM
6400 Grand Ave, Gurnee
Banks
“I went here today for advise on what to do about an online harasser who was buying things with my account. Chris Rama, the vice president, was very friendly and helpful. I’m sure that they don’t get a question like that all of the time. Thank you, Mr Rana.”
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“I recently opened an account with Associated Bank and have been extremely impressed with their level of customer service and convenience. The staff is friendly and knowledgeable, making the account opening process seamless. Their online and mobile banking options are user-friendly and provide quick access to my account information. I also appreciate the variety of convenient locations and ATMs. Overall, I am very satisfied with my experience with Associated Bank and highly recommend them to anyone looking for a reliable financial institution.”