Carhartt's Gurnee store, located in the Gurnee Mills shopping area, opened on October 28, 2016. Positioned conveniently near Six Flags Great America and the Great Lakes Naval Station, it aims to serve hard workers in the Chicago area. The store prides itself on excellent customer service, with staff members known for their friendliness and knowledge of products. Customers have reported positive experiences, including quick assistance with warranty issues and helpful suggestions for alternatives when returning items. The store also offers a wide selection of products at reasonable prices, making it a popular choice for shoppers. Visitors often leave with a sense of satisfaction and are eager to return for future purchases, including gifts for family and friends. Overall, Carhartt in Gurnee is recognized for its commitment to customer care and quality service, embodying the founder's belief in making lasting connections with customers.
Good workgear. However over the years pricing has increased not only due to inflation but I feel that the hipsters have glorified the brand. Wish the price met the quality.
April 2024
Just went to the Carhartt in Gurnee had a little warranty issue they were on it they took care of it. No questions Hayley assistant manager was fabulous if you’re going to buy something and buy it there.
January 2024
The team at this Carhartt store is awesome! I came in with items that I was going to return, they helped find terrific alternatives and were very friendly! Definitely will continue to shop here!!