Old Navy is known for its clean, organized stores and friendly staff. Customers often praise the store for being well-maintained, with clear placement of clearance items and a welcoming atmosphere. Employees are described as kind, helpful, and personable, often greeting customers immediately and offering assistance with shopping or returns. One customer shared a positive experience with staff calling them friendly names and helping with multiple tasks, creating a relaxed and welcoming environment. However, some reviews mention inconsistency at the cash register, where interactions can feel awkward or impersonal. The store offers a wide selection of clothing, with frequent sales and coupons, making it a popular shopping destination. Customers also note the absence of a dedicated maternity section, and some express disappointment with the current clothing options, wishing for more basics and less of the trendy styles like crop tops and ripped jeans. Overall, Old Navy is appreciated for its helpful staff and organized layout, though experiences at checkout can vary.
This has been the best experience we have had at old navy! Greg helped us out today and he’s the best manager I’ve ever meet at any retail store. He deserves all the recognition in the world!
September 2025
Love shopping here... some great values are available
April 2025
Haven't been here in a while, some good deals, the clothes were cute. Enza was incredibly patient & helpful with setting up a new gap card. Thank you!