Carhartt's Gurnee store, located in the Gurnee Mills shopping area, opened on October 28, 2016. Positioned conveniently near Six Flags Great America and the Great Lakes Naval Station, it aims to serve hard workers in the Chicago area. The store prides itself on excellent customer service, with staff members known for their friendliness and knowledge of products. Customers have reported positive experiences, including quick assistance with warranty issues and helpful suggestions for alternatives when returning items. The store also offers a wide selection of products at reasonable prices, making it a popular choice for shoppers. Visitors often leave with a sense of satisfaction and are eager to return for future purchases, including gifts for family and friends. Overall, Carhartt in Gurnee is recognized for its commitment to customer care and quality service, embodying the founder's belief in making lasting connections with customers.
Talk about great customer service!!! I was having trouble with an online order and staff member Josh helped me figure out the process! Such great customer service! I will be using online services much more often!!
June 2026
Walked into Carhartt looking for one thing, left with three things I absolutely convinced myself were essential for survival. The team actually knew the products, helped without hovering, and made the whole experience easy.
June 2026
helpful staff, limited selection but they can order stuff online for you and do two day shipping.
