Gurnee Hyundai is a highly regarded dealership known for its exceptional customer service and friendly staff. Many customers highlight their positive experiences with various sales associates, including Lamontt, Jessica, Kayed, and Farid, who are praised for their patience, helpfulness, and dedication to ensuring a smooth car-buying process. Customers appreciate the transparent communication and detailed explanations provided during their visits, making the experience enjoyable and stress-free. Several reviews mention how the staff made customers feel comfortable and supported, often going above and beyond to meet their needs. Shoppers noted that the team was welcoming, even providing snacks and a friendly atmosphere while they waited. Many customers express gratitude for the assistance they received, highlighting how staff members, like Farid, took the time to explain features and work to find the best deals, even after hours. While there was a minor mention of a less favorable interaction with one employee, the overwhelming sentiment is one of satisfaction, with numerous customers recommending Gurnee Hyundai for future business. Overall, Gurnee Hyundai stands out for its commitment to customer care, making it a trusted choice for anyone looking to purchase a new vehicle.
Brendon Pacheco is a great to work with ! Very honest and friendly will only be doing business with Brendon from on!
September 2026
Very good service. Did everything for us to get. Brendon Pacheco
September 2026
Jaye Johnson helped my family purchase two new Hyundais! I’ve owned many cars over the years, and he has by far been the best to work with. I promise you, he will help you with any questions you may have. I highly recommend him!