Old Navy is known for its clean, organized stores and friendly staff. Customers often praise the store for being well-maintained, with clear placement of clearance items and a welcoming atmosphere. Employees are described as kind, helpful, and personable, often greeting customers immediately and offering assistance with shopping or returns. One customer shared a positive experience with staff calling them friendly names and helping with multiple tasks, creating a relaxed and welcoming environment. However, some reviews mention inconsistency at the cash register, where interactions can feel awkward or impersonal. The store offers a wide selection of clothing, with frequent sales and coupons, making it a popular shopping destination. Customers also note the absence of a dedicated maternity section, and some express disappointment with the current clothing options, wishing for more basics and less of the trendy styles like crop tops and ripped jeans. Overall, Old Navy is appreciated for its helpful staff and organized layout, though experiences at checkout can vary.
Visited this Old Navy yesterday. This is the cleanest, most organized Old Navy I have ever been to. Even every single clearance item was in the correct size area. Plus the employees were so kind! Great job to everyone!
November 2023
Workers on the floor were very kind and helpful. Once I got to the cashier, it was the opposite, barely got a greeting, and was rung up and given my bag. Never have i felt so awkward
March 2023
Clean store, just didn't carry the size pants I needed.
