PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the wide selection of items available, making it a fun place to explore. The staff is generally pleasant, though some reviews mention that checkout lines can be long and prices may be high, especially for items like cat trees and grooming services. PetSmart locations also provide valuable services such as dog training, pet grooming, and pet adoption. Many customers have had positive experiences with the grooming staff, noting their patience and understanding, particularly with nervous pets. Additionally, PetSmart offers convenience with online shopping and in-store pickup within two hours. Although there are some challenges, like staff changes that may affect regular customers, PetSmart remains a popular choice for pet owners looking for quality supplies and services.
Lexie always makes sure my dogs nails are perfect and she has great customer service! I come back because of her!!
January 2026
I forgot the gentleman who helped me but he is retired from services in the US but he helped me in the fish department and he is outstanding!!!! Store is clean knowledge was great will continue coming here
January 2026
TJ was EXTREMELY helpful and educated me on proper aquarium setup for success. TJ wasn't pushy and tried to up-sell me. He educated me and let me make my own decision on what to purchase. Very good experience.
