PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the wide selection of items available, making it a fun place to explore. The staff is generally pleasant, though some reviews mention that checkout lines can be long and prices may be high, especially for items like cat trees and grooming services. PetSmart locations also provide valuable services such as dog training, pet grooming, and pet adoption. Many customers have had positive experiences with the grooming staff, noting their patience and understanding, particularly with nervous pets. Additionally, PetSmart offers convenience with online shopping and in-store pickup within two hours. Although there are some challenges, like staff changes that may affect regular customers, PetSmart remains a popular choice for pet owners looking for quality supplies and services.
Went in today to buy fresh pet food. The cashier at the front was very friendly and professional.
June 2026
We just finished puppy training class with Kayla O. Kayla was very patient and knowledgeable. I would recommend Kayla for your dog training needs.
The rest of the stores staff is also very nice and helpful.
May 2026
Went for fruit flies, there was an inventory discrepancy and the last culture left on the shelf was imiture. The employee corrected the error and gave me the expected delivery date for the next order of fruit flies. This was goid customer service.
