“clean bathrooms. Polite employees. Window wash is always clean and fresh. Never stinks. Way too many gas stations have stinky window wash I’ve seen many that smell like sewer. No way am I using nasty window wash with filthy bacteria”
“This Love's Travel Stop seems fine—the Subway sandwich tasted fresh and delicious. The women's restroom looked clean on several visits. The staff I encountered treated me kindly and helpfully. Because I rented an RV site, I was in and out. The Loves RV Site worked okay, but the Wi-Fi didn't reach there effectively—only one or two bars worth. There wasn't a dedicated Love's RV Wi-Fi like some other locations have added, just the Loves-Customer-WiFi that worked great inside Love's, but not so great on the edge where my hookup was.”
“Never have had nothing bad too say about this place until last week when I stopped to fill my tank, parked went inside too play a game as I always do, forgot drivers license in vehicle asked the older lady that wears a bun on her head if she could let me in she literally screamed at me like a child said they were busy, two ppl working the counter and just cashed out last customer. Needless to say my gas goes in my tank at other stations plus I lose my money just as fast other places. Won’t be back”
“I contacted Mark last week Tuesday needing a new radiator put in my Jeep Renegade. It was a great experience from him towing my vehicle to his shop and replacing it. Very professional will be going back to him time after time.”
“This is one of my favorite Caseys. Dawn that works there is my favorite cashier. She is ALWAYS friendly and smiling whenever I come in. She is also super patient with me when it comes me entering the rewards phone number in since I can't see very well. The store manager Misty is also great as well and also friendly, helpful and nice ?”
“Staff is the best. I live close by and am in here daily. Always friendly and convenient and happy to talk whenever they’re not slammed. Located conveniently off 157 so great for people commuting to/from work or traveling to and thru Edwardsville area”
“Easy to get directions, we started looking at 1/2 tank. Easy to find and always the least expensive. We went from Phx,Az.to WV. Most of the time we went to Sam's for gas.”
“This is a frequent stop when in the area, can easily get in and out quickly. Only stopped for a belly filler on the fly for my 9yr old who forgot that mom told him to eat breakfast before his baseball game. The store did its job 😁”
“Nice and friendly employees. Car wash outside. Clean restrooms inside. Tobacco and alcohol. ATM. Fuel. Handicap accessible and handicap parking. This ZX has everything you’d want in a gas station.”
“Somehow our pizza order got messed up in the system and it was not ready when I got there but they were very apologetic and compensated us well and got the pizza right in the oven.”
“Nice little spot, right outside of town. They got all the snacks and drinks and gasoline you could ever want! I mean, maybe that's an exaggeration. They can only fit so much in the store, ya know! They're trying, dang it! Get off their backs!”
“My daughter was having a medical issue one night driving home from St. Louis and we stopped at this station. I was so grateful that we did!!! The gentlemen there were extremely caring and calm. They called the ambulance and my daughter was checked out very quickly. So eternally grateful for them!❤”
“I've gotten fuel for my vehicle and my lawn mower. I frequently go there to get lotto tickets. Everybody in there that has helped me find my way around for the first few times are great!”
“I’m not sure who this new woman is there, but she is definitely a breath of fresh air from what I’m used to. I stopped going to this location for quite some time, mainly because of the staff. They were always so rude and impatient. It’s like you’re not even a customer and you are impatient. Patty was the only one I could stand to talk to. The store manager and the rest of her minions should retire already, or maybe try for the detention center with all the attitude. But last week I went in to use the restroom and I was shocked to hear a southern twang greeting me as I came in. She was delightful and seemed delighted to be there. She was kind, helpful, and PATIENT. Brought back memories of southern hospitality. Something we lack these days. I came back in today, hoping she was there to get her name for this review. Megan. That is her name. Don’t let your sour patch workers run her away like they do everyone else. This type of personality and care could change that location.”
“Employee there messed up a transaction even though I asked more than once about item prices before checking out. Manager or assistant manager there jumped in and fixed everything without me asking or embarrassing this employee in front of the lobby. Couldn't believe how well the manager handled the whole thing, definitely retained a customer!”
“I admit I did not go inside. This was a gas and go stop for me. The parking lot and gas pump area was clean. The pumps worked great, requires you to enter your zip code and wants a 'yes' or 'no' response for the receipt request. Prices were cheaper than the Marathon across the street. Easy in and out and right next to the highway!”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.