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9:30AM - 4:30PM
651 S Sutton Rd, Streamwood
Shipping Centers
“Recently visited this UPS store for some of my shipping needs. Yash was very helpful and knowledgeable and answered all of my questions. They assured me that my package would get to the destination safely and within my time window.”
“This place is excellent when it comes to customer service. I tried to ship a cooler to Japan. Olga and Oscar really went above and beyond to make my cooler eligible for shipping. I will definitely be a returning customer.”
“I have been a supplier to Korpack for a number of years and they have been wonderful to work with. Maggie, Aaron, and team are all-stars, very responsive, and so easy to work with.”
“We were in a dilemma, with getting our luggage shipped back home to the US from Spain. Bill at Service Shipping walked us through every step of the way. We could never handle all the paperwork, customs on our own.If you ever need a customs broker, call Service Shipping.”
“Sterling and his employees are always helpful and making sure that the best price and service is the method my package (s) are being shipped. They always look out for my interest. Very customer service oriented and kind.”
“Great quality service when trying to send packages to family. They were really helpful and organized when I Was trying to send multiple packages to different places in Ukraine. The workers are welcoming and nice when interacting. Overall great place to go for your overseas package needs.”
“I mentioned printing only certain pages but the whole document got printed, but Ali was really helpful and only charged me for the pages I wanted. Five stars for Ali, for taking care of my request so professionally.”
“I love this place. I’ve had to ship out a bunch of packages recently and they have been nothing short of helpful, courteous, and efficient. Really appreciate the employees here as they’re very nice.”
“The professionalism and overall stellar quality of this business is why we continue to use KB Logistics they understand what amazing customer service is we will continue to recommend them for personal and professional transport . The owners are easy to deal with and get the big picture”
“I have used Pack & Mail on numerous occasions .. Andy the owner is personable and professional. They can do everything there that UPS or FEdEx stores can do .. plus they have a Notary on site .. easy to locate in the strip mall at Schick and Springfield. Reasonably priced as far as services offered and products available for purchase.definitely would recommend.”
“I been driving almost 7yrs ,I been here right at 6months and im telling yall this is A GREAT COMPANY ,gooood miles,respect,the equipment is superb,the people here treat u really well. Thank you Steve,Ms Nadia,Dan and Ms Olga,and Alex and crew ❤️”
“I recently visited the UPS Store and was impressed by the excellent service provided. The staff member I interacted with was friendly, efficient, and knowledgeable. They handled my package with care and answered all my questions promptly. Overall, a smooth and pleasant experience.”
“I just dropped off a package at the end of the day which I know I should never do. The gentleman working there was very polite and professional even though I kept him a few minutes late.”
“I needed to print 2 sided pages that fold open (like a book). The manager (didn't get his name), was super helpful in assisting me with the print job and even informed me that the printer has a fold function. After 1 or 2 tests, we got it perfect and printed the rest of the 30 copies. Was super thankful for his help and appreciate that I dont have to fold 30 pieces of paper, which would have come out less than perfect. Very friendly staff all around.”
“This is a particularly good Staples Store. The manager is unusually responsive and helpful, not always just passing issues along to someone else, but instead handling them himself. He also has selected a particularly excellent staff who know their stuff and cheerfully assist you. In fact, they stick with any problem to the end solution. Kudos especially to the friendly helpful creative print staff who have done wonders for me.”
“This is the nicest and well trained ups store I have ever visited. Adam and Brent go above and beyond to help my needs. I will come here from now on since the Bartlett location is the worse.”
“I have been doing business with CS Packaging for 12 plus years. Excellent company to work with. Great ownership and support staff. Five stars all the way! I highly recommend doing business with them!Purchasing ManagerGraph-Pak Corp.Franklin Park, IL”
“I have been using this office for years. The best low prices. Parcels are delivered very quickly and the service is very nice. I highly recommend it ?⭐️⭐️⭐️⭐️⭐️”
“Hands down the best UPS Store around. I’ve been a customer for a few years now and I can say Chris and Emma do an amazing job. Their attention to detail is great. Always pleasant to deal with and they do their best to get me in and out quickly. I will go out my way to visit this location as I know I’ll be in good hands.”
“I was at store 3611 and worked with Roberto. From the start I found him courteous and personable. I had many questions and he patiently answered and showed me examples of what I needed. I was having computer issues in turning pages into PDF, he was very knowledgeable and walked me through what I should do. As he was putting the pages together he actually called me to make sure I would be ok if the pages had a white border and if he could shrink a page by 2% so it would fit. Needless to say, I love the end product and am extremely happy with the dedication Roberto exhibited.”
“Appointment was at noon, got there at 6am, let me drop trailer right where I parked, paperwork signed and was out by 0615 shame that all places don't do it this way, only drawback was that I had to go down the road to get an empty.”
“Wow what an amazing awesome wonderful experience I had dropping off a package at the FedEx Office located at 2513 W Schaumburg Rd. I was met by the nicest kindest man and his name was Brent. Brent was able to direct me to where I needed to bring the package I had for him to tape up and put the label on.
He noticed a slight damp spot on one of the corners of the box and asked me if there was going to be any issue with shipping it. I just thought that was a keen observation and a very gentle way of asking if I was sure the package was ready. I assured him it was fine.
And handed me the receipts for me to track the package to make sure it got to where it needed to go.
It's not often you meet an employee who is genuinely kind and puts the customer needs before his own !
Thank You Brent !
Your customer service was great !
Earl”
“I was very stressed by the process of moving a lot of my personal belonging from my parents’ house in the US to Poland. I decided to entrust my precious cargo (a lifetime of books, keepsakes and other souvenirs) with Polamer as it is a reputable company that has been recommended by several people I know. I liked that their website lets customers estimate the fees and gives clear instructions on what to expect. I packed 7 heavy boxes and dropped them at their Schaumburg office on September 14. The ladies were extremely helpful and efficient: showed me a cart I could use to bring the boxes from the car, advised on hacks to streamline the customs process, secured my boxes and answered all my newbie questions. All in all, I was done in less than 25 minutes. I was advised that my items would be delivered in 4 to 6 weeks but realistically, I expected 8-10 weeks. I periodically tracked my boxes online and then I received a text message from the courier company stating that my shipment will be delivered that day. Turns out that 5 weeks, day for day (on October 19), I was taking delivery of my 7 boxes. Everything arrived in good condition and I had no additional fees or taxes to pay on delivery. I was very, very happy! I won’t finish this review stating that I will use them again… I am currently in the process of packing another 6-7 boxes to ship by Polamer, hoping to receive them by year’s end.”
“I deal with the Elgin terminal alot and they answer their e-mails quickly and provide on board dates. I really appreicate the information. Thank bunches to Maritza Guevara.”
“5/29/2024 EXCEPTIONAL CUSTOMER SERVICE. Friendly Prompt Efficient Knowledgeable Customer Service. Thank You Paula & Ted for your Help Showing me how to fax a Very Important Document.. Your Kindness & Patience was Very Much Appreciated.”
“I was at store 3611 and worked with Roberto. From the start I found him courteous and personable. I had many questions and he patiently answered and showed me examples of what I needed. I was having computer issues in turning pages into PDF, he was very knowledgeable and walked me through what I should do. As he was putting the pages together he actually called me to make sure I would be ok if the pages had a white border and if he could shrink a page by 2% so it would fit. Needless to say, I love the end product and am extremely happy with the dedication Roberto exhibited.”
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“My fingerprint appointment was for 10:20. I walked in early and Eric got it all taken care of early and quick. I was out of the door before 10:30. Highly recommend”