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10AM - 8PM
4713 N Harlem Ave, Harwood Heights
Electronics
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“Gianni was very knowledgeable, excellent at adapting to our needs, a clear communicator and very accurate with his numbers and options to best fit for our needs. Very efficient, effective with ample patience. Good working with him.”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
“The delivery team kept me aware thru texts where they were and expected eta. They arrived on time and brought the appliance to my 27 th floor condo.All was done fast, near and professional. I prefer using Grand Appliance over other dealers.”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
“Michael, who helped me gets five stars. He is lovely to work with! The look of the store and the merchandising is atrocious. It looks like an ugly uninviting empty room and kind of sketchy. If you want people to spend thousands of dollars on phones for the family, I think you should up your visual game. I would only go back just because of Michael. Poor guy having to work in the ugly store:(”
“Sydne was the absolute best!! Took the time to make sure I understood everything & it was all set up properly. Will, for sure, continue to go back to the Logan Sqaure store!”
“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”
“My experience was amazing Israel was such amazing person when I was buying jewelry he really helped me out to find the perfect piece for me and the store is super clean and organized everything looks so amazing best ez pawn I been to”
“5 stars for Damian at online order pickup helped me with an exchange. Super friendly. Polite, knowledgeable. This individual fully understands great customer service. I do reccomend shopping here for the good service and protection plans!”
“I had heard about the upgrade through an add and walked into this store. They showed a lot of options to fit my budget and also helped me transfer everything on my new phone.”
“Shelia was so very helpful!!!All our communication was friendly and helpful and sincere. A replacement hose was needed for an old vacuum. She got it order in a few days!!! Then with persistence of an angel changed it out while I waited. Grateful for dealing with a business that truly is service oriented to it’s core!!!”
“Great visit! I’ve been struggling with my phone and able to access my hotspot feature. Calling the regular customer service got me nowhere. About to get into some summer travel and desperately needed to see what is the issue. Thank God, I decided to stop in. Immediately greeted and worked with Alondra. She took less than 10 minutes to figure it out and worked me through the process. After months of no access, I’m good to go. Thank you. Thank you and Thank you. She’s the best. Kudos to the other staff as well. Each supporting clients and everyone was welcomed and happily assisted. Definitely would return or recommend Thai location to others.”
“Fixed Samsung 55ich tv that I bought from marketplace that came damage with LEDs fixed LEDs in less than a week and got my tv up and running also gives 90 day warranty employees are very friendly and dedicated to there work”
“Just left from ezpawn and honestly it was the best experience I ever had in customer service. The employees were very helpful and willing to work with me. Specifically Eddy the manager thank you guys so much…”
11AM - 7PM
5029 W Montrose Ave, Chicago
Electronics
“THE BEST REPAIR STORE!!
I was biking and my phone fell out of my pocket and the screen was cracked and the phone was unresponsive and all black no visual. I called the store and they gave me a GREAT price to fix it. I came in the store dropped off my phone went to go get coffee and he called me saying it was fixed before i even finished my coffee! super fast maybe 15-20 minutes which is perfect since i use my phone for work so i cant be without it and this store made sure i didnt have to! Would definitely recommend this to anyone i know and hopefully i dont crack my phone but if i do ill know to come here!! BEST REPAIR STORE! ??
Thank you Angelo ✨?”
9:30AM - 6PM
6137 N Clark St, Chicago
Electronics
“OH MAN. Raffi was amazing. Super nice and personable. Took care of my TV in no time. Its REALLY nice to know I have found a place to go to if I have any issues with a TV in the future. THANKS RAFFI!!!!!”
“After a couple phone calls to make sure the part was available, they fixed my son's Google Pixel screen in one day. Very nice, communication was great, price was reasonable.”
“Went to add a new line & walked out with a tablet as well for a Great Price! Fatima was really amazing and understanding! She considered my budget and was very professional! Highly recommended this store ! Ask for her”
“This location is very friendly and clean. Coming into the store i got a hello. Wow i like this location you will feel the great customer service. Joel was very nice and help me out in a phone for my daughter. He told me how i could get a new line and once he told me i left with a new line and a new phone for my daughter. Ask for joel great customer service and always in a good mood we need more people like him in this industry.”
“Just stopped by to reactivate my iPhone 14 max pro and was helped by the best sales representative available and her male colleague . Her name is Stephanie and she made the whole process fun , Informative and fast. Please give her a raise and help her continue to make metro great ! Thanks love !”
“Sales rep at store is my best freind now. I am 60 year old and not so technology freindly. And he help me with everything i go for and always see me with happy face... always reccomend this place..”
9AM - 7PM
3446 W 26th St, Chicago
Electronics
“Jenny has excellent customer service! I always have a good experience when I come in . All the staff are friendly and very helpful . I will definitely recommend!”
“I had this company install cameras at my home and at my laundromat. best service I ever had. After 6 years I'm still running solid, and any questions to this day Mike the owner handles with no cost. I have 0 complaints. You will have no regrets.”
“This store has some great deals i never knew i could avail, like i could get a free added line to my account if i have a spare metro phone. Abdul Khader gave me a very pleasant experience as a customer, i will surely return! ??”
11:30AM - 8:15PM
2050 W Devon Ave, Chicago
Electronics
“I very much recommend them, the product was accurately described with no hidden surprises. I also very much appreciated their timely responses to my questions online. I want waiting for hours for any response. They gave me a very fair price also, highly recommend.
If anything, it was also just very nice dealing with a business that seemed to actually care, online and in person.”
“So glad I stumbled upon this place. Incredibly reasonable pricing on par with, and often beating, big box stores but with super knowledgeable and honest, transparent staff. As someone who was looking to graduate from the more "intro" gear that I had, these guys really helped me to understand where I was in my journey and why I wasn't where I wanted to be. Traded in some gear and dramatically upgraded with their guidance (and not draining my bank account). Hard to imagine that I will go anywhere else for HiFi needs as long as I live in Chicago.”
9:30AM - 7:30PM
4728 W Cermak Rd Ste 1, Cicero
Electronics
“Sandra helped me fix my cell phone, it didn't even charge, and the applications didn't work, and she was kind enough to help me with what I needed. Thank you very much for the good service, very patient and friendly, they had a manager like that”
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“After purchasing a new iphone11 and not being able to make phone calls on it, I gave in and decided I had to go in-person to the store. The gentleman at the desk, Sebastian, was extremely helpful and patient with me since I was lost on how to activate my phone. I almost felt like switching providers, but I highly recommend this location!”