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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“It's been a while, since I've been here. There are 3 auto parts shops, which all seem to have the same or similar business model. I also go, across the street to Advance and up the street to Auto Zone. Which one I go to depends on convenience, price and availability. I like all 3 places equally, as they are basically the same thing, in a different paper bag. ?♂️”
“I’m super impressed! We called ahead, got a quote for a used tire, and pulled up and only waited for 5 minutes or less. They instantly serviced us and the service only took about 10 minutes total, not even!
We were there for under 30 minutes, got our tire instantly replaced and got a GREAT DEAL!
100% recommend Tires Unlimited!”
“SCOOTER is an awesome employee and definitively contributes to the success of O'Reilly Auto Parts. I couldn't be more pleased with the level of service I received on his watch. In fact, it was so good, I won't ever be going back to the Advance Auto Parts store right next door which is where I would normally go. I have trouble installing new batteries due to their weight so I called in advance and asked if someone could install it for me in the lot. Scooter said yes, I can do that for you! When I asked Advance if they could do this, they were wishy washy about the request like it was a pain to them, and that they might not be able to do it for me depending upon a number of factors. This is why I called O'Reilly as soon as I hung up with Advance. So I asked Scooter if I could just do a curbside install if I buy the battery online in advance. He said yes, we can do that! I said great, I'll call you when I arrive and he said okay I'll come out with the new battery as soon as you pull up. So I arrived, popped the hood, and he came out with the battery and installed it with the speed and skill of a professional pit crew! Again, I thought, man did I come to the right place! It was due to Scooter's excellent customer service, willingness, skill and expediency that I told him, you have just won over a new permanent customer for your business. He thanked me and said just let me know if you need anything else in the future. The whole process took about 10 minutes MAX which was great because I was in a big hurry. Kudos to Scooter, and I hope that management rewards him properly for his quality service, because he alone brought in a new and permanent customer to O'Reilly Auto Parts! Thanks a million again Scooter! It's people like YOU that make the difference, ESPECIALLY NOWADAYS!”
“We're from out of state, and our truck started making a terrible grinding noise. We limped into the parking lot and diagnosed the problem. Wheel bearing. The employees went above and beyond helping my husband get parts and tools so we could get back on the road safely. Thank you for being there for us when we were so far from home!”
“Dropped by to have my battery check for warranty, i was lucky to meet Alexandr, a very helpful, and polite, young man, who offered to carry my heavy battery into the store, he checked the battery, said it was beyond the warranty, he said he could try and charge it, but to be safe, i should get a new Duracell battery for my BMW, which I did, Alexander, even carried it out to my car.
Great service from Alexander, which is a hallmark, of Batteries Plus. I go the when ever I need batteries, great price, and great people to deal with. One time they delivered a battery to our company, which saved us a lot of time.”
“Wayne at the Merrionette Park store is a great guy! I needed to change my brake light bulbs and he went out to the parking lot and did it without a problem! I will definitely go back for any other car needs I have.”
“My wife and I were traveling from Connecticut heading north on 57 when a piece of the undercarriage in front came loose and was flapping making all kinds of noise. A bolt was missing, and parts were broken off from the front bumper underneath.
I saw the O'Reilly's from the highway and decided to see if maybe I could fix it with duct tape or something.
Tommy was at the counter, and I explained the situation and he recommended twist ties and gave me a couple of good tips.
So, Tommy. Your advice was perfect. The twist ties endured over 900 miles of highway driving since we were there Friday the 20th. We returned home Monday night without any further issues.
Thanks for that great advice and we wish you all the best!”
7:30AM - 10PM
14230 S Cicero Ave, Crestwood
Battery Stores
“O’Reilly’s in Crestwood provided the best experience I think I have ever had at an auto parts store! I went in thinking something was going on with my battery or alternator, but both tested good. Long story short, needed to replace my purge solenoid. The Store Manager Billy went above and beyond and replaced it for me in the parking lot. Thank you so much again!”
“Interstate employees gave good service and advise I brought a new battery... I came to the store with the sense of leaving with a new battery...my conversation with the employees assured me buying was the way to go ???”
7:30AM - 10PM
6710 W 111th St, Worth
Battery Stores
“Always my go-to store for auto parts. I've always had good experiences with the quality of their parts.
If something isn't right there's no hassle exchanging or returning parts.”
“My mother went to the O’Reilly’s in Chicago Heights today regarding an issue that she has been having with her car. Specifically, her engine light was on, and she needed some assistance with the next steps. I don’t have the name of the woman who assisted her, but she was extremely helpful. My mom was able to get her car fixed. Everything is working properly. She purchased a part from O’Reillys and it was cheaper than what a competitor was telling her. So it was just better service overall. And I just want to thank the employee there that helped my mom today. I am extremely grateful.”
7:30AM - 10PM
2415 Ridge Rd, Lansing
Battery Stores
“Years ago I met a man named Scooter at O'Reilly's Auto Parts in Lansing. He impressed me with his warm welcome, professional expertise, and can-do attitude! He was like a breath of fresh air in the auto retail business. Since that day, I have returned time and time again only to receive the same outstanding customer service, singing his praise to my family and friends. On my most recent shopping visit, there was a little lady sitting on a chair, whose car had overheated. Scooter called a tow truck for her and was taking care of her until they arrived. She was telling me what I already knew, that he is a wonderful human being and amazing representative of O'Reilly's Auto Parts! I've never before left a message like this, and it is long overdue. BEST PLACE IN TOWN! Thank you, Scooter, whom I now call friend.”
7:30AM - 10PM
1458 Sibley Blvd, Calumet City
Battery Stores
“Daniel at this O'Reillys was very professional and helpful. even though O'Reilly didn't carry my part, he helped me locate potential carriers of the part that I needed for my old school project. I don't know the names of the other team members but they were pretty engaging as well. Appreciate the help guys!”
7:30AM - 9PM
55 E 111th St, Chicago
Battery Stores
“I only shop with Oreilys I send my customers there because not only are there Parts warranties covered but there communication skills are outstanding Thanks oreilys ??”
“These guys are simply amazing, very knowledgeable and patient was able to help me out with my vehicle. In less than 2 minutes identified the problem and did not waste my time. Thanks to
Sebastian and Luis five stars”
“Went here they gave me a replacement battery with dual terminals for a better price than a basic battery replacement, also traded my core for a lil more money off”
“Roberto was TOP TIER when it came to replacing my headlight bulbs & provided the best customer service. I initially went to the 4719 South Cottage Grove location and was told to find someone to install. And I also found out they sold me the wrong bulbs. Which is annoying; I was expecting them to sell the correct bulbs & to replace them. So I came to the Oak Forest Location and Roberto replaced with the correct bulbs & did it in 10min! A LIFESAVER! Truly Grateful!”
“The customer service at O'Reilly's is always really great. I've been to multiple locations across Chicagoland, and it never fails, consistent friendly attentive customer service. I can't say the same for the other auto parts stores.I've been to all of them, and I decided to put a review here because of the consistency of great customer service.”
“Sure glad I stopped in O'Reilly, in Harvey to get bulbs for my dimmer lights. James got the bulb I needed and tho they were busy, they even put the bulb in for me.. ?”
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“Got all parts you need to spark plugs to KN air filters forgot his name but i think he was Mexican gave me tips to fix my Mustang 3.7 V6 2012 when i was having alot of turbo lags”