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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“Christian was absolute the most helpful person i have been to at O’Reilly he changed my battery on my truck and made sure i had nothing wrong with it. Excelllent customer service!”
8:30AM - 3:30PM
4555 W 59th St, Chicago
Battery Stores
“I stopped in to pick up some things for my son's car at the Countryside location. Needless to say, car parts are not my area of expertise. I received EXCELLENT customer service from Eric! He was beyond helpful and friendly. He even put on the new windshield wipers I purchased! Give him a raise!!”
“Fantastic customer service experience from Timothy at this location! He was knowledgeable, helpful, and friendly! He assisted me in getting me what I needed and giving recommendations about what he thought would be best for my car. Will definitely be back for other things in the future should I need them. Highly recommend O’Reilly’s and Timothy!”
“I had a problem with the Oriellys on Roosevelt road. And with one phone call this store the manager asked me for my account number and within minutes my problems was solved. The other Oriellys staff said my account number wasn't in there system and they couldn't add me in because only a store manager could do it and they didn't have one on duty. And they treated very disrespectful. I needed a Idling pully for a 2005 jeep grand Cherokee”
“Dropped by to have my battery check for warranty, i was lucky to meet Alexandr, a very helpful, and polite, young man, who offered to carry my heavy battery into the store, he checked the battery, said it was beyond the warranty, he said he could try and charge it, but to be safe, i should get a new Duracell battery for my BMW, which I did, Alexander, even carried it out to my car.
Great service from Alexander, which is a hallmark, of Batteries Plus. I go the when ever I need batteries, great price, and great people to deal with. One time they delivered a battery to our company, which saved us a lot of time.”
7:30AM - 10PM
2625 S Cicero Ave D, Cicero
Battery Stores
“David ,O'Reilly did an excellent job installing my Hyundai Accent Wiper Blades ! He even said I got $7.74 Refund
What Excellent Customer Service!
Adrian Alejandro”
“Great neighborhood car parts store. Easy parking and simple store layout. The service is always friendly here. But it always seems like there are 1-2 few people working there. Between customers and customer phone calls, checking out isn’t exactly fast.”
7:30AM - 10PM
3305 W 115th St, Merrionette Park
Battery Stores
“Wayne at the Merrionette Park store is a great guy! I needed to change my brake light bulbs and he went out to the parking lot and did it without a problem! I will definitely go back for any other car needs I have.”
7:30AM - 10PM
14230 S Cicero Ave, Crestwood
Battery Stores
“O’Reilly’s in Crestwood provided the best experience I think I have ever had at an auto parts store! I went in thinking something was going on with my battery or alternator, but both tested good. Long story short, needed to replace my purge solenoid. The Store Manager Billy went above and beyond and replaced it for me in the parking lot. Thank you so much again!”
“Roberto is the greatest!!!! He helps me with all my car parts needs! I’m a very loyal customer because of him. Anything wrong with my car. I know exactly where to go. He’s never wrong!”
“It was pouring rain I had no wipers and Noel came out and still helped install them, autozone was denying me the service will definitely start making this O’reilly’s my new go to auto part store!”
“Just had a spectacular experience at this location. Angel and his crew were informative, speedy, and had me in and out with a freshly installed car battery in 20 minutes flat. Huge thumbs up!!”
“Interstate employees gave good service and advise I brought a new battery... I came to the store with the sense of leaving with a new battery...my conversation with the employees assured me buying was the way to go ???”
7:30AM - 10PM
6710 W 111th St, Worth
Battery Stores
“Always my go-to store for auto parts. I've always had good experiences with the quality of their parts.
If something isn't right there's no hassle exchanging or returning parts.”
“Abraham did a wonderful job on explaining what parts I needed and the best route pricing wise. Even gave some suggestions to a few mechanic shops. 10/10 experience”
“My experience was great. I was in serious need of a car battery with 30 minutes til close on a Friday night. Super helpful employee, Ozzie, grabbed my battery, practically ran to my car and. Got me out in 15 minutes. Good job.”
“These guys are simply amazing, very knowledgeable and patient was able to help me out with my vehicle. In less than 2 minutes identified the problem and did not waste my time. Thanks to
Sebastian and Luis five stars”
“I've had to use this store a couple few times because I'm a single mom and pretty handy so diy is a thing. They were very helpful each time I went including not having a taillight I needed which actually saved me almost $200 by finding it on eBay. Backward compliment but I can't say anything bad and the staff is very helpful.”
“Best O'Reillys in the neighborhood. The staff always picks up the phone. Not only that, they always know what they're doing or what their talking about, and very swift about helping you.”
“My 1987 Caprice Estate wagon parts are some times hard to find.I go to Nick the Manager,and he finds my parts quick.I have been going to this store for years.Employees are knowledgeable and quick to help.I.also.have a 03 Taurus.They always have those parts(or will get them)
Thank you team members”
“Roberto was TOP TIER when it came to replacing my headlight bulbs & provided the best customer service. I initially went to the 4719 South Cottage Grove location and was told to find someone to install. And I also found out they sold me the wrong bulbs. Which is annoying; I was expecting them to sell the correct bulbs & to replace them. So I came to the Oak Forest Location and Roberto replaced with the correct bulbs & did it in 10min! A LIFESAVER! Truly Grateful!”
“I was looking for a part for my Chevy captiva, Will the store manager was extremely helpful. He found the parts I needed one was on site the other had to be ordered. He explained the other part would come in a week and gave me the best time of that day to pick up the part to ensure the part is on site. Will was friendly, knowledgeable and valued my time as a customer. This is my first time coming to this store but it won’t be my last! In fact I will only buy any car parts I need at O’Reilly auto, this store!”
“The customer service at O'Reilly's is always really great. I've been to multiple locations across Chicagoland, and it never fails, consistent friendly attentive customer service. I can't say the same for the other auto parts stores.I've been to all of them, and I decided to put a review here because of the consistency of great customer service.”
“Great service !!! The manger Eric -V and Damien-M was very helpful . I order a part online and the wrong part was in the box I went in the store to get help and Eric and Damien was soooo nice to me . This will be the only O’Reilly store I will ever go to . Thanks Guys for your great service !!! (Trisha -S ) :-)”
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“Go to this O’Reilly in Hickory Hills, not the AutoZone across the street! They have better customer service, better prices, and their system works.
I went to AutoZone for a cap. I gave them my license plate and VIN…. but they couldn’t find my vehicle in their system. They asked for my make and model, which I gave, then if it was a 4 or 6 cylinder. I was pretty sure it was 6 but wasn’t definite. When I said I didn’t know, the guy helping me made a comment I considered rude: “Usually people know that information.” I didn’t feel comfortable guessing 6 if I wasn’t sure.
I went back to my Jeep to check, but couldn’t find anything to confirm it. By the time I came back, it was another guy helping me. When I returned and said 6, they found a cap matching the illustration on mine, so it was 6 cylinder. The radiator cap I needed was over $100 and wasn’t in stock at AutoZone… He had a different cap in hand and said I could get that one, but I didn’t want to buy a cap that didn’t match mine. When I asked the difference, he said…. I don’t know, they’re both caps……
Like be fr….
Anyways, I didn’t buy anything and went to O’Reilly.
Oscar at O’Reilly was helpful from the start. He has a Jeep too, so from personal knowledge, he knew it was most likely a 6 cylinder. Their system actually worked, and he confirmed it for me … plus, to double-check, he even came outside to look at it. I didn’t expect him to do that, so when I noticed O’Reilly went the extra mile while AutoZone didn’t … especially after I had to go outside several times to get my VIN and figure out the cylinder count … I really appreciated it. Oscar suggested checking it right away and explained to me why I most likely needed a new cap. He seemed very knowledgeable. Plus, the exact cap my auto shop said I needed was $55 cheaper in O’Reilly .
Oscar was great … don’t waste your time or money at AutoZone in Hickory Hills... Go to O’Reilly!”