Cell Phone Stores near Highland Park, IL

30 locations found near Highland Park

“Yassar at this location was EXTREMELY helpful. He was so kind and patient. He made the upgrade to my daughter's phone quick, easy and seamless. It was such a good experience that I went out of my way to come back for my own phone and my sons to work with him again. He was not in the store that day, but it was still a good experience. Yassar was calm even when the store got very busy and he was the only person there, he was incredibly knowledgeable and most importantly he got me out of there fast. Let's be honest, no one loves spending their afternoon in a phone store. Thanks Yassar!”

4.8 Superb23 Reviews

“Great, friendly and prompt service. Most importantly offering honest pricing. I'll go back if need to and highly recommend their services.
Visited on Nov 3rd '25”

4.6 Superb136 Reviews

“Best Verizon I’ve been to! Brandon was extremely helpful, kind, and patient with my family. He did all the work and was trustworthy throughout the entire process. Highly recommend this Verizon store to anyone and everyone!!!”

4.8 Superb171 Reviews

“Teddy has been an amazing "boss" as she walked my daughter and me through all of the options available for buying new phones - Pixel 8 and 8A! She has been patient and friendly as we learned about the upgrade options.”

4.8 Superb183 Reviews

“I had an excellent experience at this cell phone store! I needed my privacy screen replaced urgently, and they completed the job in under 10 minutes. The staff was incredibly efficient and professional, and the quality of their work was top-notch. Highly recommend this place for fast and reliable service!”

4.8 Superb111 Reviews

“Lyman at the Lake Bluff store was FANTASTIC. He has helped me few times now and each and every time he has been a rock star. He is very friendly and really knows his stuff. He finds the best way to solve your problem and the best price. I really appreciate him and will always go to the Lake Bluff store for help whenever I need it. Thank you Lyman!!!!!!”

4.6 Superb154 Reviews

“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”

4.7 Superb120 Reviews

“I am extremely happy with the highly trained expert her performance, knowledgeable to all my questions or concerns on upgrading to a new phone .I highly recommend this location super nice friendly staff they go above & beyond my expectations,thank you boost mobile for excellent service .”

4.8 Superb85 Reviews

“Evan was an incredible person to engage with at the Round Lake Store. As a new customer I had a lot of questions and he was able to answer them and resolve the issues that I came into the store to get resolved. He was friendly, energetic, positive, and empathetic. I will want to work with him again!”

4.5 Superb175 Reviews

“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”

4.7 Superb127 Reviews

“My phone died a quick death two days ago so that not one piece of information could be retrieved from it. I went to AT&T across from Old Orchard to switch after first trying my current carrier.

Enter Halima. I noticed she was young when she approached and I admit that I wondered if she could handle my complicated situation — problematic PIN numbers, a weird setup of the T-Mobile account, my daughter’s phone on the account and coordination of us both there together to switch.

Halima quickly figured out the best plan for us that was less expensive and better than T-Mobile’s and included a free new iPhone for each of us. She executed every bit of tech flawlessly.

Skill and patience are a perfect combination in the phone business, including counsel on colors, and best extras for a protected phone and what was unnecessary. And though outside her designated job — this is a phone store — she discussed my AT&T internet/tv bill when I grumbled about it, told me how to reduce it, and saved that deal.

I felt silly to have made assumptions about her age. Halima was great — customer focused and a real pro.”

4.4 Superb256 Reviews

“Calvin helped us with our phones, we had an upgrade and so my wife and I received help. He also answered a lot of questions that we had about our own business. I’m very satisfied with how Calvin treated us and the customer service was fantastic.”

4.4 Superb208 Reviews

“I recently took my iPhone 11 to Digi-Cell Phone Repair, and I couldn’t be happier with the service we received! From the moment we walked in, the staff was incredibly friendly and professional. They quickly diagnosed the issue and explained the repair process in detail, which made us feel confident in their expertise.
The repair was completed much faster than expected, and the phone now works perfectly. I am thrilled to have my phone back in perfect condition. The pricing was very reasonable, especially considering the high quality of the work.
I highly recommend Digi-Cell Phone Repair to anyone in need of phone repairs. Their excellent customer service, quick turnaround time, and fair pricing make them the best choice in the area. Thank you, Digi-Cell, for your outstanding service!”

4.7 Superb139 Reviews

“I wish this store was closer to my house. My husband and I were in this area because my mom lives over here.

WE LOVEEEEE MARJI C! She’s the bees knees!

My family and I were so so lucky that Marg was free and the one to assist us from switching over from TMobile (though everyone in this location was busting their butt the entire time, very busy and very efficient and everyone helped everyone - great team work we witnessed today)

Marj is so smart. No idea how she knows so many things but damn does she.
She is so friendly and fun, warm and welcoming, she is so amazing.

We have rarely had a positive phone/phone plan experience but Marj made it the EASIEST and LEAST STRESSFUL process ever.

My husband and I will be coming out of our way to purchase and work with Marj.

Marj ensured we had nothing but a smooth sailing experience with switching to Verizon and upgrading phones.
She was not pushy or itching to make a sale - she genuinely wanted the best for us and worked for hours to verify everything was complete and correct.
It is so rare to come across people like Marj.

Thank you so much Marj! We look forward to working with you in the future! You have made customers and business from us, for life(:”

4.4 Superb197 Reviews

“David was so helpful I had a hard time at a few other locations I took the drive to his store and he helped with ease. The interaction was very pleasant and super fast. Great customer service thanks David. Will come to this location ongoing”

4.3 Superb229 Reviews

“Arturo was super helpful answering various questions that I had. He also helped me add the esim to my phone. I was in and out in no time. He was very polite and professional. Super pleased with my experience at this location.”

4.4 Superb160 Reviews

“Andy and John were amazing!!!!! They got us the best deal and helped my parents and me troubleshoot and work through very frustrating tasks with our previous service provider. They were pleasant and professional and we are so very grateful!!!!!!!”

4.4 Superb133 Reviews

“Came in yesterday to get set up with new account and was surprised at how easy the team they have here made everything. Manager explained everything and the guy got me out the store quick. I’d recommend to everyone”

4.4 Superb79 Reviews

“Outstanding customer service. They go above and beyond to help you with your phone service needs. Expert advice and very patient and knowledgeable. We had a very complex issue and they were able to resolve it quickly and professionally. My family and I have been coming here for years and they always do a great job.”

4.6 Superb82 Reviews

“Went to T-Mobile to ask about my current service and left with a new Apple Watch! Shout out to Stephanie for the help! She was kind and patient even though I had a million questions. Sending my family to this location”

4.1 Good118 Reviews

“after having a terrible experience with Arlington Hts location, I went to the Mt Prospect location and Admir was VERY helpful and he even sold me on the Air Internet.. Thank , Admir for treating me as a valued customer and in the future I will select this Mt. Prospect location.”

4.2 Good73 Reviews

“This place is my favourite out of all the other stores they have around. I appreciate the help and service I get by the associate Leron who’s always willing to help every customer.”

4.2 Good117 Reviews

“"Absolutely phenomenal service! I took my iPhone 14 Pro Max to cellular express after it stopped turning on, and I was blown away by the exceptional expertise and care. The team quickly diagnosed the issue and got to work on fixing it. Not only did they repair my phone, but they also went above and beyond to ensure it was in pristine condition. The communication was top-notch, and I was kept informed every step of the way.
My phone is now working like new again, and I couldn't be happier! The price was very reasonable, and the service was lightning-fast. I've already recommended [store/technician name] to friends and family, and I will continue to do so. If you need your iPhone fixed, look no further! 5 stars isn't enough - I'd give them 10 stars if I could!"”

4.6 Superb19 Reviews

“I want to express special thanks to Alison for taking her time resolving my phone problems and educating me with phone operations as well. Appreciate for work that get done well.”

3.9 Good109 Reviews

“I had a problem with my account . Went to the T-Mobile store in Northbrook IL on Skokie Blvd . I am writing to tell you how helpful Anthony V the store manager was . He listened to my problem and took care of it . He was polite , attentive and made me feel he cared about me and my problem .
He was knowledgeable and got my problem taken care of . It’s because of employees like Anthony that I will continue to use T-Mobile for my cell phone service .
He is a valuable employee !”

3.9 Good66 Reviews

“Valerie is great at her job another store run by Will which does not surprise me with the outstanding job he does at both stores, the staff is super friendly and the store is always clean and organize, well maintain and always willing to help you out. Will recommend to anybody”

3.9 Good91 Reviews

“I went to T-mobile in Old an orchard because I had read the super reviews given to Brett! I had called last week to speak to Brett to inquire about time with him to choose a new phone, and more importantly to get help with my gmail. I had somehow lost access to my gmail in the phone app.
Brett did not disappoint! He fixed my email account- voila! And cleaned up my second phone’s sound problems, and spent ample time explaining the pros and cons of all the new features on the 15 pro. Additionally, he helped me choose EarPods, case cover and even put it on for me! T- mobile is lucky to have this young man!”

3.7 Good105 Reviews

“I first went to T-Mobiles Evanston store in October 2023. A young man named Johan assisted me; I had recently been a victim of Identity Theft and my phones were hacked.
I came in with three phones, told him the situation and he's wasn't fazed at all. He took his time and worked with each one and set up the new one. Even suggested the home Internet as a temporary fix since my service was compromised as well. Excellent experience!

It's now May 2024, and I have been back for his assistance twice. Very knowledgeable when it comes to the phones technology. And, I actually kept the Internet service as the ACP program came to an end.

Thanks Johan, again excellent experience.??”

3.7 Good87 Reviews

“This is one of the better Walmarts I have been to especially for a Supercenter. In my few visits here, I have found what I was shopping for without any issues. The check out process was quick with self check out stations. The store was clean and well stocked. I received good service as well.”

4.2 Good96 Reviews