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“Great, friendly and prompt service. Most importantly offering honest pricing. I'll go back if need to and highly recommend their services.
Visited on Nov 3rd '25”
10AM - 6PM
1825 Tower Dr, Glenview
Mobile Phones
“Best Verizon I’ve been to! Brandon was extremely helpful, kind, and patient with my family. He did all the work and was trustworthy throughout the entire process. Highly recommend this Verizon store to anyone and everyone!!!”
“Teddy has been an amazing "boss" as she walked my daughter and me through all of the options available for buying new phones - Pixel 8 and 8A! She has been patient and friendly as we learned about the upgrade options.”
“Just had my iPhone screen replaced everybody was extremely nice, super fast service with a year warranty I got a Great deal and I also got free headphones a case and charging cord. I would recommend this place to everybody”
“Absolutely fast and amazing service. We went to Apple to get my ipad fixed, apple said $300 buy the new ipad instead. I wanted mine fixed because of the invaluable family photos. These guys got it done in like 30 min and reasonable price!”
“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”
“I am extremely happy with the highly trained expert her performance, knowledgeable to all my questions or concerns on upgrading to a new phone .I highly recommend this location super nice friendly staff they go above & beyond my expectations,thank you boost mobile for excellent service .”
“Lyman at the Lake Bluff store was FANTASTIC. He has helped me few times now and each and every time he has been a rock star. He is very friendly and really knows his stuff. He finds the best way to solve your problem and the best price. I really appreciate him and will always go to the Lake Bluff store for help whenever I need it. Thank you Lyman!!!!!!”
“Evan was an incredible person to engage with at the Round Lake Store. As a new customer I had a lot of questions and he was able to answer them and resolve the issues that I came into the store to get resolved. He was friendly, energetic, positive, and empathetic. I will want to work with him again!”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
10AM - 7PM
5 Waukegan Rd, Glenview
Mobile Phones
“Calvin helped us with our phones, we had an upgrade and so my wife and I received help. He also answered a lot of questions that we had about our own business. I’m very satisfied with how Calvin treated us and the customer service was fantastic.”
“I wish this store was closer to my house. My husband and I were in this area because my mom lives over here.
WE LOVEEEEE MARJI C! She’s the bees knees!
My family and I were so so lucky that Marg was free and the one to assist us from switching over from TMobile (though everyone in this location was busting their butt the entire time, very busy and very efficient and everyone helped everyone - great team work we witnessed today)
Marj is so smart. No idea how she knows so many things but damn does she.
She is so friendly and fun, warm and welcoming, she is so amazing.
We have rarely had a positive phone/phone plan experience but Marj made it the EASIEST and LEAST STRESSFUL process ever.
My husband and I will be coming out of our way to purchase and work with Marj.
Marj ensured we had nothing but a smooth sailing experience with switching to Verizon and upgrading phones.
She was not pushy or itching to make a sale - she genuinely wanted the best for us and worked for hours to verify everything was complete and correct.
It is so rare to come across people like Marj.
Thank you so much Marj! We look forward to working with you in the future! You have made customers and business from us, for life(:”
“My phone died a quick death two days ago so that not one piece of information could be retrieved from it. I went to AT&T across from Old Orchard to switch after first trying my current carrier.
Enter Halima. I noticed she was young when she approached and I admit that I wondered if she could handle my complicated situation — problematic PIN numbers, a weird setup of the T-Mobile account, my daughter’s phone on the account and coordination of us both there together to switch.
Halima quickly figured out the best plan for us that was less expensive and better than T-Mobile’s and included a free new iPhone for each of us. She executed every bit of tech flawlessly.
Skill and patience are a perfect combination in the phone business, including counsel on colors, and best extras for a protected phone and what was unnecessary. And though outside her designated job — this is a phone store — she discussed my AT&T internet/tv bill when I grumbled about it, told me how to reduce it, and saved that deal.
I felt silly to have made assumptions about her age. Halima was great — customer focused and a real pro.”
“David was so helpful I had a hard time at a few other locations I took the drive to his store and he helped with ease. The interaction was very pleasant and super fast. Great customer service thanks David. Will come to this location ongoing”
“I want to recommend this AT&T store. When we had an issue, the manager stepped up and resolved it. In these times of poor customer service, he was a beacon of honesty.
Thanks Amen!”
“Arturo was super helpful answering various questions that I had. He also helped me add the esim to my phone. I was in and out in no time. He was very polite and professional. Super pleased with my experience at this location.”
“Andy and John were amazing!!!!! They got us the best deal and helped my parents and me troubleshoot and work through very frustrating tasks with our previous service provider. They were pleasant and professional and we are so very grateful!!!!!!!”
10AM - 7PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“Arsen is a true professional in his field. He helped us purchase a new phone and explained everything clearly and in detail, making the whole process very easy and stress-free. He is knowledgeable, patient, and provides excellent customer service. Highly recommend coming to him for professional advice and assistance!”
“Outstanding customer service. They go above and beyond to help you with your phone service needs. Expert advice and very patient and knowledgeable. We had a very complex issue and they were able to resolve it quickly and professionally. My family and I have been coming here for years and they always do a great job.”
“Went to T-Mobile to ask about my current service and left with a new Apple Watch! Shout out to Stephanie for the help! She was kind and patient even though I had a million questions. Sending my family to this location”
“This place is my favourite out of all the other stores they have around. I appreciate the help and service I get by the associate Leron who’s always willing to help every customer.”
“I quick shout out to this location, specifically Spencer, for going above and beyond! I had a serious issue with my son's phone and he was so patient, friendly and helpful. Thank you so much!!”
“"Absolutely phenomenal service! I took my iPhone 14 Pro Max to cellular express after it stopped turning on, and I was blown away by the exceptional expertise and care. The team quickly diagnosed the issue and got to work on fixing it. Not only did they repair my phone, but they also went above and beyond to ensure it was in pristine condition. The communication was top-notch, and I was kept informed every step of the way.
My phone is now working like new again, and I couldn't be happier! The price was very reasonable, and the service was lightning-fast. I've already recommended [store/technician name] to friends and family, and I will continue to do so. If you need your iPhone fixed, look no further! 5 stars isn't enough - I'd give them 10 stars if I could!"”
“I want to express special thanks to Alison for taking her time resolving my phone problems and educating me with phone operations as well. Appreciate for work that get done well.”
“Valerie is great at her job another store run by Will which does not surprise me with the outstanding job he does at both stores, the staff is super friendly and the store is always clean and organize, well maintain and always willing to help you out. Will recommend to anybody”
“I went to T-mobile in Old an orchard because I had read the super reviews given to Brett! I had called last week to speak to Brett to inquire about time with him to choose a new phone, and more importantly to get help with my gmail. I had somehow lost access to my gmail in the phone app.
Brett did not disappoint! He fixed my email account- voila! And cleaned up my second phone’s sound problems, and spent ample time explaining the pros and cons of all the new features on the 15 pro. Additionally, he helped me choose EarPods, case cover and even put it on for me! T- mobile is lucky to have this young man!”
“I first went to T-Mobiles Evanston store in October 2023. A young man named Johan assisted me; I had recently been a victim of Identity Theft and my phones were hacked.
I came in with three phones, told him the situation and he's wasn't fazed at all. He took his time and worked with each one and set up the new one. Even suggested the home Internet as a temporary fix since my service was compromised as well. Excellent experience!
It's now May 2024, and I have been back for his assistance twice. Very knowledgeable when it comes to the phones technology. And, I actually kept the Internet service as the ACP program came to an end.
Thanks Johan, again excellent experience.??”
“This is one of the better Walmarts I have been to especially for a Supercenter. In my few visits here, I have found what I was shopping for without any issues. The check out process was quick with self check out stations. The store was clean and well stocked. I received good service as well.”
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“The store is amazing. Very helpful in setting up and explaining software of the new Apple devices. Randall is the assistant manager and Nick is the store manager. Both were amazing and knowledgeable in servicing me. I highly recommend coming to this Verizon store in Highland Park. I purchased 2 new phones the I7. Idles take a little time to get use to but it will pay off in years to come.”