Best Western Plus Chicago Hillside offers a convenient and cost-effective stay for travelers. Guests appreciate the hotel's cleanliness and its proximity to the highway, making it easy to access downtown Chicago within a 15-minute drive. The hotel features a complimentary made-to-order breakfast that stands out; guests enjoy freshly prepared meals like veggie skillets and French toast, which are perfect for a quick, on-the-go start. While the hotel has several positives, there are some drawbacks. The pool is often out of order, and some amenities like the ice and vending machines may not function properly. Additionally, noise from the highway can be a disturbance for some rooms. The hotel is also noted for its friendly staff, though there have been concerns about maintenance and payment issues. Despite these challenges, the hotel remains a solid choice for short stays, particularly for those seeking an affordable option with essential amenities like fridges and microwaves in rooms. Overall, Best Western Plus Chicago Hillside provides a satisfactory experience for guests looking for a quick visit to the Chicago area.