Hyatt House Chicago offers a welcoming and comfortable experience for guests, highlighted by exceptional customer service. Reviewers consistently mention the friendly and helpful front desk staff, including Lariya, who goes above and beyond to assist with requests, such as finding toiletries or providing tea. The atmosphere is warm and inviting, with staff members like Joy, Noel, and Ryan making guests feel at home.
Guests appreciate the spacious and clean rooms, which include kitchen amenities, enhancing the comfort of their stay. The hotel provides a unique feature, allowing guests to Chromecast their favorite shows on the TV. Breakfast options receive positive remarks, contributing to a satisfying start to the day.
The hotel's location is convenient, situated near Oakbrook Mall and various attractions, making it an ideal choice for leisure and business travelers alike. Reviewers express their eagerness to return, highlighting the overall exceptional experience and personal touches that make Hyatt House Chicago stand out.
THEY ADDED GRAVY TO THE BREAKFAST Y'ALL!! 6 STARS!!
September 2026
Excellent Customer Service from the time you walk in the door. Maria was absolutely top notch personality and amazing chef!
September 2026
Lariya is s an amazing front desk person. She was very helpful in recommending places to eat and the way to travel around town. I appreciate her willingness to help.
