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“This is the best USPS location I’ve ever been to. The guy with the dreadlocks works very quickly and does a great job explaining everything. Excellent service!”
“I have been using this USPS location for a long time and regularly ship my packages here. The staff is always friendly, helpful, and professional. They are patient, knowledgeable, and always willing to answer questions. The team creates a positive atmosphere and makes every visit pleasant. Thank you for the excellent customer service and hard work!”
“I I just wanna give a five star review To the ladies at the front desk area in Bellwood post office on Saint Charles they were very diligent in helping me calm my nerves because I was rattled out of a bit waking up and couldn’t find my mail due to my own. Mishap or what not bottom line they got down to the bottom of it literally and now I have found my mail and happily ever after. Wanna give Grace and a shout out to the team, especially those ladies Jay, and T.”
“Very confused as to how this location has a lower rating than the location on Lake Street. Unlike Lake Street's location, South Oak Park's employees are EXTREMELY friendly and efficient. The parking lot is a plus.”
“We just moved to Justice and this is our new post office. I am extremely happy The town we were in before they were not as efficient as this location. I've been here a few times now and had different people taking care of us and the ladies there are so nice. Thank you for everything ladies”
“Great always been going there for 20 years never rude always helpful, the gentleman that works there is great... the gentleman at the counter, all other post offices are trash.. can't believe we pay there salary thru are taxes..”
“Went here yesterday for passport services and came away pleasantly surprised. First off, the building itself is pretty cool—nice bonus. The staff were genuinely helpful from the start. They walked us through the documents, helped take the passport photo, and handled everything with a friendly, easygoing attitude.
The whole process was quick and smooth. She clearly explained what happens next and made sure we didn’t have any questions before we left. No confusion, no hassle.
I’ll be honest—I was a bit skeptical after reading some of the negative reviews, but that wasn’t my experience at all. Everything felt well-run and efficient. Would definitely recommend.”
“After having only lived in Westchester for a couple of years, I can happily state that this Post Office has the most helpful employees. Anytime I have gone in, I find them to be knowledgeable, professional, and helpful. I’d like to particularly call out the outstanding work that Stephanie does. Though there have been times when the lack of air-conditioning has left the lobby very hot, Stephanie has always maintained her upbeat positive outlook. This translates into great Customer Service! Thank you!”
“SHELDON 5/5 service
Called me ahead of time to notify that the photo service was down before my appointment.
Helped explain questions I had and was super cool while I was doubting leaving with what I needed but he clearly has experience and patience.
Thanks for the help dude!”
“Excellent place! Randall, who works at Passport Services, was outstanding. He clearly knows what he’s doing and was incredibly patient with my case. He is by far the most professional person I met throughout this entire process. Highly recommended!”
8:30AM - 12:30PM
42 Stephen St, Lemont
Post Offices
“Worked with Briitney at the Lemont Annex office to get help with a package delivery on mail hold issue. The service was outstanding, expeditous and professional. Superb customer service.”
“The gentleman who helped me was friendly, answered all my questions and didn’t get annoyed when I had no clue what envelope to use. Was helped quickly, no long wait”
“I had an extraordinary experience in customer service excellence because of a clerk #13 by the name of Sharon‼️ I came in literally right before closing and she was very busy working however, greeted me with professionalism, care, friendliness and patience as she helped me with my package and it was basically near closing time! Sharon stopped what she was doing to assist me and I saw her also multitasking greeting others with the same grace at the “9th hour,” if you will‼️ She anticipated my needs and exceeded my expectations in a matter of minutes‼️
I have gone to other post office and haven’t had such a great experience because of customer service excellence in clerk 13, Sharon‼️
Thank you for hiring such professionalism in the person of Sharon‼️”
“Thank you very much for all help and explanations to Mika! She is very nice and very helpful ??? She really cares about customers! She is that type of person that is very valuable for company!”
“I was greeted by Janelle with a big smile. Fast service. Hassle free. My new favorite post office. Love the early hours.
There is free visitor parking just north of the building. Walking time to post office maybe 4 mins. Overall I had a great experience.”
“I recently experienced an issue with some of my mail and contacted my local Post Office. Since then, I’ve been contacted by multiple team members who have been incredibly helpful and genuinely committed to finding a solution. Everyone I spoke with was friendly, professional, and extremely supportive. This level of service has always been my experience when visiting this Post Office. It’s truly nice to know there is such a dedicated and caring group of people working there.”
“Kenneth is the best. He acknowledges everyone and happy to help. I was going to prioritize mail and he suggested certified to send tax info because as long as it’s postmarked, no penalties. He didn’t have to tell me this option. He saved me some money because he’s kind. This office is always friendly and nice. The other reviews are unfair. This is a small post office, but gets the job done in a friendly way!”
“I have visited this location several times and received good customer service. Although the store is very small it has always been organized. There is not plenty of parking so you might have to park a few spots away. However, there is handicap accessible parking for those who need it. The limited parking is probably the only thing I don't like about this location.”
9 AM - 2:30 PM
7300 West Fullerton Avenue, Elmwood Park
Post Offices
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”
“Gabrielle was very kind, professional, and helpful. She made the whole process easy and took the time to answer my questions. Great customer service. Thank you, Gabrielle!”
“I had a change of address and I had to open up a post office box Porsche was extremely helpful, friendly and knowledgeable. She really knows her stuff. She’s a really good USPS employee/team member. She should be commended on her service and given a big fat raise!!!”
“I went in today about a package I didn’t receive and everyone was nice! BUT BALIEY found my package and was a pleasure deal with! THANK YOU MAYWOOD POST OFFICE”
“Brookfield people, we need to be more grateful for our service workers. Went to another location this morning and they wanted me to buy a whole roll of tape for just a little piece. I’d rather come back all the way home and make sure my mail is taken care of. If service being a little slow is a problem for you, practice patience because this locations staff is always kind and helpful.”
“This is my favorite post office, Tiffany & David are the best & have gone over & beyond since I began mailing my packages from here in 2020. I sell & ship rare plants & they've always gotten to their destination when I mail from this post office. I've had issues at other locations but this one has consistently followed through & been super nice. I'll always come here & am grateful for them!”
“I wish I got the women’s name working at the postal office today, but she may have been the nicest postal office worker that I have ever encountered. She was very pleasant and polite to each person who walked in no matter the question and took her time with each customer.”
“For years, I’ve received good service at this post office. I was there today and was warmly welcomed by the post office employee. I only wish they had more parking spaces.”
“Great location, seems to have a new supervisor I believe , very clean , she's very warm , welcoming , and professional. She was extremely helpful definitely an asset!”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
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“⭐⭐⭐⭐⭐
I always have a wonderful experience at this post office, thanks to Tim. He is incredibly kind, patient, and helpful every time I come in. He is always so sweet to my son and makes us feel welcome.
One time I didn’t have tape for my package, and Tim went out of his way to help me find some so I could get everything mailed. It’s little acts of kindness like that that make such a difference.
He is always professional, friendly, and willing to help with any questions. Customer service like his is hard to find these days. Thank you, Tim, for making every visit such a positive experience!”