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“Excellent service all around. Was able to schedule my recall service promptly and the service was completed in about an hour. The waiting area had coffee and bottled water, which was nice.”
“Esteban from finance was such a great help today. His personality was great, communication was great, etc. Gilberto from service is always helpful when I go in and he makes every visit smooth with zero problems or worry. Both of these guys are great 100/10!”
“Great work. Experts in their field.
Klem the owner is probably one of the few Mod Shop guys that wheels his JLUR really hard so he truly knows his stuff inside out.
And not just in Ouray or Moab, but at Sand Hollow State Park in St. George, Utah.
So when you want to mod your vehicle, be clear in terms of what you want it to be capable off. The reality is that trade offs have to be made in terms of highway driving comfort vs rock climbing boulders the size of a Honda Civic.
His pricing is reasonable too. By no means cheap, but he is very fair in terms of the hours needed to do all the mods.
But you gotta call and follow up as they are super slammed. Which gives an indication that his pricing is fair / reasonable as he has a line of happy customers that keeps his shop busy.”
“Best of the best! Andy always takes care of his customers. Brought my rs7 to get my air suspension dialed in and he did everything to my liking. Also had a CEL and he found the problem real quick and fixed the issue”
“My car is a 2019 with low miles, bought at this dealer 1 year ago. I've been in once for an oil change, and once bc my garage rim broke a plastic covering underneath the car. Both times I've been treated incredibly nicely, and the last time was above and beyond. The service advisor, Kyle, actually got down on the ground and fixed this plastic component within 10 minutes. He did himself! I will always buy and service my cars at Ettleson, I can't believe how accommodating and helpful everyone has been.”
“I went in for an oil change and new tire installation for my Chevy equinox at Chevy Hodgkins, and Rudy in the service department was absolutely amazing!
His professionalism from beginning to end was exceptional. He was knowledgeable, courteous, and took the time to answer all of my questions. He explained everything perfectly and kept me updated every step of the way. He made the entire experience so easy and pleasant, and even made the wait feel worthwhile.
Chevy Hodgkins, you have a good one with Rudy! He is a true example of outstanding customer service and someone who should absolutely be recognized and followed as an example for others.
Thank you, Rudy, for making my service experience such a great one!”
“Shout out to Mike Fernandez, second day on the job. And let me say his customer service was Amazing. He got me in and out in No Time. Keep up the great work.....”
“this location is great, Max is always helpful.
Now for corporate, they suck. Ever since they outsourced everything to India it is impossible to get any good answers to online orders or a half decent parts person on the phone.”
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“I bought my car at Advantage Buick GMC late in the evening, and Maria Uriarte was absolutely fantastic. She stayed with us, walked us through everything clearly, and made sure we never felt rushed. Her patience and professionalism stood out from the moment we arrived.
Maria made the experience memorable — and yes, she definitely deserves that big monitor upgrade we joked about. She’s the kind of salesperson who makes you feel confident and taken care of, even at the end of a long day.”