Kohl's is a retail store that offers a wide range of products, from fashion and footwear to beauty and home decor, all designed to fit customers' personalities and budgets. They pride themselves on their everyday sales and Kohl's Cash, which help customers save money, as well as their hassle-free returns and free store pickup, making shopping safe and easy. The company's heart is in Kohl's Cares, where they donate talent, time, and money to make their communities happier, healthier, and greener places to live and work. Kohl's fosters an environment of inclusion and belonging, where associates and customers can be their authentic selves. Customers can shop in-store, online, or through the Kohl's App, with friendly and helpful staff, like Mrs. Diane, Michelle, and Kathleen, who provide great customer service. However, some customers have noted changes, such as the removal of cashiers, which has created challenges for both customers and staff.
