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“In my experience, this is the best post office locally. Staff is always courteous and professional. Clean and presentable inside. Always delivered mail without any issues.”
8:30AM - 4:30PM
5N431 Railroad St Unit 1, Wayne
Post Offices
“This is the best post office around! The employees are so friendly and helpful. They are also fast and efficient. I’ve never had a bad experience at this location.”
“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
9:30AM - 6:30PM
1951 McConnor Pkwy, Schaumburg
Post Offices
“Lovely staff always. I accidentally dropped off a package in the 24hr drop box with the wrong label on it. Oh no! I came in when the post office opened to hopefully correct my error. The staff member (I forgot her name) was kind enough to go through all the packages to find mine. There were a lot... I had shipped four separate items, and she got them all for me. I found the one with the wrong label, and was able to put the correct label on it. Then shipped it off! This was totally my mistake. So I greatly appreciate all the help I received. Thank you!”
“This is probably the best USPS location I have ever used. I am an online seller, ever since I start shipping from this branch, complaint about missing packages and delays had been reduced by a lot. The staffs are organized and helpful. It’s a small place and it gets busy but they do they best they can.”
“I love this post office. It’s spacious it’s open. The staff is friendly efficient and accommodating. Crystal is very friendly. If you forget something they’re more than willing to try to find something to help you to seal up a package to address it and there’s never a long line. Go to Palatine you’ll be waiting there for 20 to 30 minutes sometimes.
My only complaint would be the parking spots are kind of far from the door and I need a hip replacement so it takes a little bit for me to get to the front counter, but that’s the only thing that I find wrong with this place
…good job C-VillePost Office!!”
“I had the pleasure of working with Gale on a package of mine that was having issues being shipped from my post office. She followed up with me everyday on updates and eventually got it worked out to be delivered. She was so great to work with, almost would'nt mind if another package was delayed going to her location! haha. Thanks again Gale!”
“Pat was incredibly kind and helpful! Even though I arrived 10 minutes late for my passport appointment, she assisted me with the most positive attitude. She was multitasking—helping others as well—but still remained attentive and made sure I was taken care of. Thank you so much, Pat!”
10AM - 4:30PM
106 Barrington Commons Ct, Barrington
Post Offices
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
“My apt has a broken mailbox -picked up my mail from post office asked if todays mail would be in there -he told me yes -got home, it wasn’t. Went back later in day to see if it was there. The supervisor was in the front so the man directed me to her since he didn’t want to check… SHE WAS THE BEST! Went above and beyond she called my mail lady to see if she had mail for me and she did -she took my number and is calling me when she gets there, I am beyond impressed. She could’ve brushed me off but made my day because I really need this piece of mail today va waiting til Monday! Thank you so much”
“Our mailman name is Pat. I never saw someone as energetic as Pat. We get our mail between 11:00 and noon. He’s friendly but does not stop to talk. When he’s not delivering mail we know there is a substitute. We get the mail later in the afternoon”
8:30AM - 5:30PM
440 W Colfax St, Palatine
Post Offices
“All the people that work here are extremely knowledgeable, friendly & helpful to those people that may require a little more help & understanding in how things work. So thank you Octavia & the mail man that works my route!!”
8:30AM - 6PM
2670 W Lake St, Hanover Park
Post Offices
“I had such a great experience at the Lake Zurich Post Office, thanks to Jerome! He was incredibly helpful, patient, and knowledgeable—especially compared to the experience I had at both Barrington locations. Jerome took the time to explain everything clearly and made the whole process feel easy and stress-free. It’s so refreshing to come across someone who genuinely cares and goes the extra mile. Thank you, Jerome, for your kindness and professionalism!”
8:30AM - 5:30PM
108 W Schick Rd, Bloomingdale
Post Offices
“This post office is exceptional! The ladies at the desk are extremely kind and helpful — once I get the name of the specific worker that goes above and beyond for me, I will add it. I’m so thankful for this post office so I can avoid the Carol Steam location at all costs!”
8:30AM - 6PM
115 E Irving Park Rd, Streamwood
Post Offices
“Went in with my grandson for finger printing and Britney, the young lady at the counter , was extremely patient, friendly and helpful! Not to mention funny and with great energy. Super good experience and very quick.”
“Surprised by the negative reviews in general on this location. My team and I ship out thousands of ground and priority packages a week. Every other week we bring a bath of a few hundred here. We have never had a single package not get scanned or go missing. This location does their job and does it EXCEPTIONALLY. Name the location and I have a complaint about a staff members attitude or lack of accountability when packages disappear after not being scanned… but not this branch. They are friendly 95% of the time and I see too many 1 star reviews of people not realizing that maybe workers are stressed or having a bad day… this location is by far the best USPS location in the NW suburbs. I have been to 25-30 in the last 7-10 years and this is the only branch that does it right and I have nothing but good things to say.”
“I would go out of my way to come to the location because of Sheena! She’s so personable w/ exceptional customer service. She a gem, give her a raise.
—Khara”
“I frequently drop off packages at this USPS location and noticed that new(?) girl working at the counter is very nice and super polite. I am sorry I don't know her name because I'm usually in and out in 5 seconds.”
“Best USPS place on Earth where kind professional people process your mail for your local area
carrier to deliver. THERE IS NO ONE TAXPAYERS $$$$ PAYING FOR ANY THING for the USPS!!
Where do people get this idea???
Our services pay for our cost.
We deliver for you America every day everywhere!”
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“Jessica was FABULOUSLY helpful. I was worried about shipping a flute and she was so calm and quick to help me with a smile and patience explaining the different shipping options. If all postal workers were positive/cheerful/ready and helpful like her- so many people would find themselves walking out with a smile each time they went to USPS.? ???? 5 stars, because this is the best service I’ve ever received at any USPS.I don’t remember names easily, so I went back in to see her name tag as she helped someone else in line. I hope her boss knows what an asset she is to their facility- she had a warm welcome for everyone who passed through the door, as the sole front desk employee this Friday afternoon.THANK YOU TREMENDOUSLY JESSICA, for helping me get a package ? on its way to NJ. ?? I’m so delighted I went to this post office today! ?”