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“This business goes above and beyond so respectful and resourceful! When they aren’t able to repair they have the info to direct me to the contact that can help. This isn’t my first encounter and it certainly won’t Be my last!
More companies need to flow their mojo”
“The experience was fantastic! Walked into the store my wife and I. We were greeted by Kara. At the time she was working with another customer. She made sure we were comfortable while we waited. After finishing with the other customer, she came over to us. We explained to her what we wanted to do. She came up with a better solution to our situation. She took her time and made sure we understood everything. The customer service was superb!”
“Liz, Brany, Bart were all extremely helpful answering questions and any other concerns I had getting my ps5 fixed. Highly recommend here if you’re looking to have a hdmi port fixed or any other services done these guys did a wonderful job”
“DaShawn was very informative, clear, concise and friendly. We were informed of all our options, from model of phone, color, type of phone service and what each phone offers. He answered all our questions and was very efficient. We were happy we worked with DaShawn. Another great member of the Verizon team. Thanks, DaShawn for an excellent experience! Can’t wait for our new phones!”
“I am new to the area and decided to stop in and see what options there were. Moe was helpful and very knowledgeable. I appreciate him and his service and will be recommending him to everyone I know in the area.”
“Great customer service and very friendly. My iPhone screen cracked and within a few minutes it was replaced. I would definitely recommend this place for anyone seeking any phone repairs.”
“Fantastic, friendly service. I was frustrated jumping through corporate hoops while switching carriers but Jay was really great. Hard to find retail service like this.”
“Went in to buy an iPhone charger last week. The man, who I assumed was the owner of the store, was very kind and I just wanted to acknowledge him for that. Unfortunately, great customer service isn’t very common these days, and our interaction that day really brightened mine! Whoever you are, thank you again for your true kindness. God bless you.”
“The girl that works here is a very polite human being. She helped me with my new phone and was very patient. Thank you. Sorry I don't remember your name but I'll catch it next time.”
“Pierre was extremely helpful and very knowledgeable today. He answered all my questions and helped me solve my problem. It was great talking with him. Thank you for all your help.”
“I stopped in today thinking my iPhone had been hacked. Turned it was frozen. The gentleman that helped me was just awesome!! Will be going there when I buy my next iPhone!”
“Danielle at the Verizon store in Bolingbrook, Illinois did a fantastic job. I came in from Nebraska and my phone wouldn't work. I couldn't access any of my apps and she was able to get it back in sync for me so I can be on my road back home. Great job Danielle! Thanks again!”
“Michael and Moe are very honest with me after customer service told me I need phone service in order to take and store pictures on my extra phone. They informed me otherwise and made sure my bill stayed in a good spot great store!! Superb service!!”
“THIS PLACE WAS AMAZING. Let me explain so when me and my dad got there there was this very nice lady who helped us and told us her opinion. We taught that it was not worth spending 170 in a fix phone. But my dad still checked in Amazon to see prices and WE FOUND OUT THEY GAVE US A GREAT DEAL. So when we got back in we told her that it was good and she also offered us a 20-30 dollar discount. We are still waiting for the phone cause we just dropped and we’re getting it tomorrow. NICEST LADY EVERRRRRR. DEFINITELY RECOMMEND FOR EVERYONE!!!!!!”
8:30AM - 8:30PM
321 Collins St, Joliet
Mobile Phones
“Very nice & friendly girls- always willing to help and with smiles on their faces! I came in the afternoon today to upgrade 2 of my lines and got a good deal for 2 phones, very satisfied.”
“Ali was great to work with! He's very patient and helped us with any questions we had. He was extremely helpful to get both of our lines switched over. We were very grateful and pleased when our phones were all set up and everything went smooth!”
“Sales Representative (Erick)
Great guy, I went in with anything/everything I knew about current deals, sales, and promotions. He gave me an awesome trade in-value on the S22 in exchange for the S26 Ultra.
Walked me through every promotion, and offer available and even those that are in-store specific.
Walked out with a nice new phone, great deal in the screen protector, and case. Even saved me 15bucks a month on my Single Phone service. The deal would have been even better if I added the Home Internet Service.
As of now, if Erick is not the sales representative when I walk-in , I will most likely wait for a day that he is on shift or available to help me with anything I need.
I also had bad gas at the time, and he handled it very professionally ... 😆
Great guy, awesome Representative 👌”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“Great service as far I can tell .. I always come here to pay my phone bill and the gentleman here are very polite. Middle East but there are very humble people. Bismillah and God bless Palestine!”
“I came in to switch from Verizon to T-Mobile Eva was very good on decisions options on phone in good price range for me and my family will be coming back great costumer service.
Thanks Eva ?”
10AM - 8PM
11238 SW Hwy, Palos Hills
Mobile Phones
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
10AM - 7PM
8513 South Harlem Avenue, Burbank
Mobile Phones
“Omg.. Jennifer H was amazing!! So helpful and knowledgeable. She knows her store, services and anticipates the needs of the customers. She is energetic, sincere and so sweet. I was in a tight spot and I felt that the Lord sent her to help me. Stay Blessed Jennifer ?”
10AM - 7PM
126 N Bolingbrook Dr, Bolingbrook
Mobile Phones
“I came in today, needing my younger brothers phone needing service on it, Eddie and the Bolingbrook store, got the service on the phone very quickly, I also asked about getting service on another phone for me, he said bring it in and week get it going, I went back to the store just about an hour later, and yet again he put service on my phone very quickly, and he had WONDERFUL customer service, he knew exactly what I was looking for when I came in both times and very much successfully had a few happy customers, when I explained how my visit went, the people I told were like WOW ! Eddie at the Bolingbrook cricket store definitely gave a 10/10 on customer service today ! I definitely recommend going to the Bolingbrook one and getting amazing customer service from Eddie !”
“Great service I had issue with phone I bought (used) phone and I came back the next day issue was fixed with no problem thank you I will shop again for sure!!!!!!!”
“I had some bad experiences in the past, but Milly completely changed that at T-Mobile. She went above and beyond my expectations. From the moment I walked in, she was professional, patient, and genuinely cared about helping me. She took the time to explain everything clearly and made sure I felt confident with my decisions. I left extremely satisfied with her service. If you want outstanding customer care, ask for Milly!!!!”
“Great service every time I have an issue with my service or phone they're great at solving every Issue. Nina was very nice me and my mother stopped by this store to help set up her new email associated with the account and she was very patient and professional.”
“Just wanted to let you know that your employee Faraj is a terrific employee which has taken a lot of time out of his busy schedule to help me with problems on my phone. All of your employees could learn from him.”
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“Krissy is a fantastic employee. She spent a lot of time helping get my new phone up and running and explaining how things work. You are fortunate to have this outstanding employee!”