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“Kara was very patient and helpful in getting the transfer from my old phone to my new phone set up. Prior to that she explained all of our options to help us decide which phone and package to choose. I have Resound hearing aids and got a Samsung 26. It took 24 hours to successfully pair up my hearing aids with the phone. Just an FYI to other Resound Hearing Aid wearers.”
“I had to bring in my phone because of some water damage. I had a ton of stuff on it and all my accounts. Bart went above and beyond to not just get my data, but make the transition to my new phone as easy as possible. He even managed to save the old one! He charged me a reasonable rate. I hope I don't need to get my phone fixed in the future tbh, but if I do, I'll be coming back here.”
“The girl that works here is a very polite human being. She helped me with my new phone and was very patient. Thank you. Sorry I don't remember your name but I'll catch it next time.”
“Went in to buy an iPhone charger last week. The man, who I assumed was the owner of the store, was very kind and I just wanted to acknowledge him for that. Unfortunately, great customer service isn’t very common these days, and our interaction that day really brightened mine! Whoever you are, thank you again for your true kindness. God bless you.”
“Pierre was extremely helpful and very knowledgeable today. He answered all my questions and helped me solve my problem. It was great talking with him. Thank you for all your help.”
“My phone locked up on me because I had added a pin number for an app I was trying to open. I had no idea how to unlock my phone. I havw lots of memories and apps that I use. Google said the store closed at 8pm. It closes at 7pm. I got there around 6:40pm. Matt took his time to look and discover what had happened to my phone. He fixed it for me and I am so thankful for his care and concern. You have a great employee there. Thank you Matt!!!”
“The staff very friendly,
As well helpfully to all questions in regards to there experienced on phone technical virus.. So glad to find help at this place..”
“I had an amazing experience here… This was easily the cheapest screen repair in this area. The worker was extremely helpful and nice and it only took 2 hours to repair the screen!”
“DaShawn was very informative, clear, concise and friendly. We were informed of all our options, from model of phone, color, type of phone service and what each phone offers. He answered all our questions and was very efficient. We were happy we worked with DaShawn. Another great member of the Verizon team. Thanks, DaShawn for an excellent experience! Can’t wait for our new phones!”
10AM - 6PM
1251 State St, Lemont
Mobile Phones
“I will only come to this location. I’ll drive the extra 20 minutes from the one by me. Jadin is by far the best employee. He has helped me with so much. With multiple things. From helping me with a screen protector, device issues, new phone and iPad. I will be going back to get a watch once my is paid off soon. This is the Verizon to go to. Lots of knowledge and very friendly! Best Verizon I’ve ever been to!”
“would like to take a moment to recognize Zoe at the Boost Mobile store for providing an exceptional customer service experience. From the moment I arrived, he demonstrated a high level of professionalism, patience, and attentiveness.
While assisting me with activating my phone, Zoe was also in the process of training another employee. During this time, a customer entered the store and began speaking to him in a very disrespectful manner. What stood out to me the most was the way Zoe handled the situation. Despite the unnecessary hostility, he remained calm, composed, and respectful throughout the entire interaction.
Even while managing multiple responsibilities at once, Zoe continued to ensure that I received the assistance I needed. He took the time to thoroughly explain the activation process, answered my questions with clarity, and made certain that my phone was fully set up and functioning properly before I left the store. At no point did I feel rushed or overlooked, which speaks volumes about his dedication to customer care.
In today’s environment, it is not always common to encounter such a high standard of professionalism and patience in customer service. Zoe demonstrated excellent communication skills, strong leadership while training another employee, and the ability to maintain composure under pressure.
Experiences like this deserve to be acknowledged. Zoe represents the type of service that truly reflects positively on the Boost Mobile brand. I highly recommend this location to anyone seeking knowledgeable, respectful, and efficient assistance.”
“I went to this location and had 5 star service. I mostly dealt with Michael and he is Great. Aimee was very helpful also. I definitely would make this my go to store for help from either one of them.”
8:30AM - 8:30PM
321 Collins St, Joliet
Mobile Phones
“Very nice & friendly girls- always willing to help and with smiles on their faces! I came in the afternoon today to upgrade 2 of my lines and got a good deal for 2 phones, very satisfied.”
“I came in to switch from Verizon to T-Mobile Eva was very good on decisions options on phone in good price range for me and my family will be coming back great costumer service.
Thanks Eva ?”
“Ali was great to work with! He's very patient and helped us with any questions we had. He was extremely helpful to get both of our lines switched over. We were very grateful and pleased when our phones were all set up and everything went smooth!”
“Sales Representative (Erick)
Great guy, I went in with anything/everything I knew about current deals, sales, and promotions. He gave me an awesome trade in-value on the S22 in exchange for the S26 Ultra.
Walked me through every promotion, and offer available and even those that are in-store specific.
Walked out with a nice new phone, great deal in the screen protector, and case. Even saved me 15bucks a month on my Single Phone service. The deal would have been even better if I added the Home Internet Service.
As of now, if Erick is not the sales representative when I walk-in , I will most likely wait for a day that he is on shift or available to help me with anything I need.
I also had bad gas at the time, and he handled it very professionally ... 😆
Great guy, awesome Representative 👌”
“JOSE WAS FANTASTIC, I had an excellent experience with Verizon. The customer service was professional, fast, and actually focused on helping instead of rushing the conversation. The representative was knowledgeable, patient, and made everything easy to understand from start to finish.”
“THIS PLACE WAS AMAZING. Let me explain so when me and my dad got there there was this very nice lady who helped us and told us her opinion. We taught that it was not worth spending 170 in a fix phone. But my dad still checked in Amazon to see prices and WE FOUND OUT THEY GAVE US A GREAT DEAL. So when we got back in we told her that it was good and she also offered us a 20-30 dollar discount. We are still waiting for the phone cause we just dropped and we’re getting it tomorrow. NICEST LADY EVERRRRRR. DEFINITELY RECOMMEND FOR EVERYONE!!!!!!”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“I love how everything was so organized! This is the best place to go to if you're in need! 10/10! If you ever come across anyone named Moe, he has been great help to me, and I would definitely recommend him to others!”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
10AM - 8PM
11238 SW Hwy, Palos Hills
Mobile Phones
“The salesman Moody was excellent. Great customer service from the start. We began our phone search thru marketplace then to the store. Each step was handled professionally and with excellent customer service. Advertising was spot on. Any issues issues we had were resolved.”
“We went looking to get new phones, upgrade our WiFi device and check on our bill. Divine (I hope I’m spellinghis name correctly) Solved one issue right after the other, guiding us through all the processes with patients. He was extremely knowledgeable. He explained everything thoroughly and guided us to the resolution of each of our issues. He was truly a joy to work with!”
9:30AM - 9:30PM
9058 S Harlem Ave, Bridgeview
Mobile Phones
“Best products and service trustworthy place been loyal to them since day 1 Ayoub is great and Joey just bought a 13 pro for great deal everything they have is cheaper than the Apple Store including their phones if I could give more than 5 stars I would”
10AM - 7PM
8513 South Harlem Avenue, Burbank
Mobile Phones
“Omg.. Jennifer H was amazing!! So helpful and knowledgeable. She knows her store, services and anticipates the needs of the customers. She is energetic, sincere and so sweet. I was in a tight spot and I felt that the Lord sent her to help me. Stay Blessed Jennifer ?”
“Great service every time I have an issue with my service or phone they're great at solving every Issue. Nina was very nice me and my mother stopped by this store to help set up her new email associated with the account and she was very patient and professional.”
“I went in to get a replacement for my phone that broke on me. Matthew the store manager with the help of his associates shay and april, made the process and experience great. I got all my questions answered and some. The experience deff made me want to stay with T Mobile as i was thinking of switching carriers. They made the decision for me with the phenomenal customer service!! Give them all a raise”
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“Krissy is a fantastic employee. She spent a lot of time helping get my new phone up and running and explaining how things work. You are fortunate to have this outstanding employee!”