8AM - 10PM
9950 IL-47, Huntley
Shipping Centers
“Big thanks to Adam for helping me out earlier today. This dude is a trooper.
However, as I was setting myself up for the print station, another customer came in and reamed Adam out when he tried to explain something about missing information, but this lady was just not listening and becoming increasingly rude and aggressive. I could feel myself become incredibly agitated and angry at the way she was talking to him. She was a world-class moron... unbelievably entitled and stupid. But Adam handled it like a champ. Despite her not listening to a single thing he was saying and threatening him, he remained calm and composed whereas I was ITCHING to turn around and give her a piece of my mind. But he got it covered. Managed to cool her down a little and help her on her way. So yeah, huge props to Adam. I don't know how you do it, dude. I sure as heck couldn't. Customer service is tough as nuts.”
“This is my store for all Amazon returns. All employees are extremely professional and courteous. I remember I mentioned it to the mgr. and he said that it is very important to the store that his employees to be helpful to all customers. My favorite guy is Ryan. He always greets me with a smile and a personal hello.”
“This is my go to FedEx place for returns and printing and such. The two gentlemen that are usually up at the front are so helpful never a long wait and in and out!”