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“Today I was in a bind and needed 250 business cards printed before 8am tomorrow. I walked in and Mickey and his team sorted me out in 5 mins- having 250 cards made up for me right now, on the spot, for less that $90”
“I would recommend The UPS Store to family and friends without hesitation. I had quite a few mailing and copying items and they patiently helped me with all of it. It ran past closing and they could not have been more helpful and finished up without any rushing. Thank you again, Ven (forgive any misspelling) and Sai, you guys are the best!”
“Today I had the pleasure of meeting a very helpful staff member at one of the stores in Carpentersville, IL. An employee named Amit assisted me with shipping a package that I was having trouble handling on my own. He demonstrated professionalism, patience, and great empathy toward customers. He is an excellent employee, and I would like to sincerely thank him for all of his help. His outstanding customer service made my experience very positive. Thank you again for the excellent assistance.”
“I have been using this company for many years to send shipments to Europe. Their service is always reliable, efficient, and completely trouble-free. I also know they handle various types of transport, including vehicle relocations. I highly recommend them for their professionalism and excellent customer service.⭐️”
“I’m not sure who manages this location or who is responsible for training the team, but one thing I can say with complete confidence:
I visited during what seemed to be peak hours—around 5:30 PM—when the place was very busy. Despite that, the line moved almost immediately, and the entire team operated with remarkable efficiency.
What stood out even more was the professionalism combined with a genuinely friendly and welcoming attitude—something that, unfortunately, is not always common these days.
My sincere congratulations to everyone working there, especially the young team members. You are doing an outstanding job.”
“I highly recommend this FedEx location for printing services. I designed products on Canva and ordered them through Canva for pickup at FedEx. FedEx printed my product for me, but there was a small issue with the paper type when I went to pick it up. They were actually the ones that brought the issue up to me to make sure what they printed was what I wanted, and they corrected it right there for me. Not only that, they answered another question I had about a Canva design I was going to submit through the online FedEx order form (less expensive to print that product through FedEx than Canva) and printed it for me while I waited. The employees were all incredibly friendly and went out of their way to make sure I was satisfied with the products I was having printed. I would absolutely recommend them for printing services!”
“I had the most wonderful experience at this FedEx location! Ty helped me send a package to my best friend in Canada, and she made the entire process so easy, quick, and genuinely enjoyable. She was caring, thoughtful, and went above and beyond to make sure everything was just right. It’s rare to meet someone so passionate and personable, she truly made me feel comfortable and cared for the entire time.
I’ve visited other FedEx locations before, but this one stands out by far. You can tell the team here really takes pride in what they do. Ty and the amazing ladies at this location deserve all the recognition, they make shipping feel personal, not stressful.
Ty, you’re an absolute gem! Keep shining bright, you made my day and definitely earned a lifelong customer.”
“I had some issues with my Amazon return because of the Amazon retailer, guys at this location tried their best to help me and solve it as quickly as possible. Thanks”
“Megan, the store manager, was very attentive to me each time when I inquired about printing booklets for our high school 40th class reunion. She was so patient with my many questions and never made me feel like a nuisance. Everything published and printed was completed to perfection and done so very promptly. I would go back to this Algonquin location in a heartbeat for future productions. Megan, you're the best! Our Class of '85 thanks you, too.”
“I had to get a mailbox when we were traveling, so I found this place and I couldn't be happier. The fact that you can reach the owner is amazing. His customer service is on point. Thank you!”
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“Big thanks to Adam for helping me out earlier today. This dude is a trooper.
However, as I was setting myself up for the print station, another customer came in and reamed Adam out when he tried to explain something about missing information, but this lady was just not listening and becoming increasingly rude and aggressive. I could feel myself become incredibly agitated and angry at the way she was talking to him. She was a world-class moron... unbelievably entitled and stupid. But Adam handled it like a champ. Despite her not listening to a single thing he was saying and threatening him, he remained calm and composed whereas I was ITCHING to turn around and give her a piece of my mind. But he got it covered. Managed to cool her down a little and help her on her way. So yeah, huge props to Adam. I don't know how you do it, dude. I sure as heck couldn't. Customer service is tough as nuts.”